Lenovo ThinkSystem SR635 V3 User Manual page 5

Set front USB port for Lenovo XClarity Controller
connection. . . . . . . . . . . . . . . . . 282
Update the firmware . . . . . . . . . . . . . 283
Configure the firmware . . . . . . . . . . . . 286
Memory module configuration . . . . . . . . . 287
RAID configuration . . . . . . . . . . . . . 288
Deploy the operating system. . . . . . . . . . 288
Back up the server configuration . . . . . . . . 289
Chapter 8. Problem
determination . . . . . . . . . . . . . 291
Event logs . . . . . . . . . . . . . . . . . 291
Troubleshooting by system LEDs and diagnostics
display . . . . . . . . . . . . . . . . . . 292
Drive LEDs . . . . . . . . . . . . . . . 293
Front operator panel LEDs . . . . . . . . . 294
Power supply LEDs . . . . . . . . . . . 296
System-board-assembly LEDs . . . . . . . 297
XCC system management port LEDs. . . . . 300
External Diagnostics Handset . . . . . . . 300
Integrated diagnostics panel . . . . . . . . 306
LEDs on the firmware and RoT security
module . . . . . . . . . . . . . . . . 311
Liquid detection sensor LED . . . . . . . . 313
General problem determination procedures . . . . 314
Resolving suspected power problems . . . . 314
Resolving suspected Ethernet controller
problems . . . . . . . . . . . . . . . 315
Troubleshooting by symptom . . . . . . . . . 316
Coolant leak problems . . . . . . . . . . 316
Fan board problems . . . . . . . . . . . 317
Hard disk drive problems . . . . . . . . . 317
Intermittent problems . . . . . . . . . . . 320
© Copyright Lenovo 2023
Keyboard, mouse, KVM switch or USB-device
problems . . . . . . . . . . . . . . . 321
Memory problems . . . . . . . . . . . . 322
Monitor and video problems . . . . . . . . 323
Observable problems . . . . . . . . . . . 325
Optional-device problems . . . . . . . . . 328
Performance problems . . . . . . . . . . 329
Power on and power off problems . . . . . . 330
Power supply and PIB problems . . . . . . 331
Software problems . . . . . . . . . . . . 332
Appendix A. Hardware
disassembling for recycle . . . . . . . 333
Disassemble the system board assembly for
recycle . . . . . . . . . . . . . . . . . . 333
Appendix B. Getting help and
technical assistance . . . . . . . . . . 335
Before you call . . . . . . . . . . . . . . . 335
Collecting service data . . . . . . . . . . . . 336
Contacting Support . . . . . . . . . . . . . 337
Appendix C. Documents and
supports . . . . . . . . . . . . . . . . 339
Documents download . . . . . . . . . . . . 339
Support websites . . . . . . . . . . . . . . 339
Appendix D. Notices. . . . . . . . . . 341
Trademarks . . . . . . . . . . . . . . . . 342
Important notes . . . . . . . . . . . . . . . 342
Electronic emission notices . . . . . . . . . . 342
Taiwan Region BSMI RoHS declaration . . . . . 343
Taiwan Region import and export contact
information . . . . . . . . . . . . . . . . 343
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