Syn-Tech Systems FuelMaster FMU-2500 Classic Installation Manual page 122

FuelMaster
e. Using the customer's computer, upload the site configuration, authorization list,
and send pricing, as required. Restores the previous site configuration, authorization
list, and product/hose pricing.
3. SOFTWARE UPGRADE (For Upgrades Only). If you are not performing a software upgrade,
mark this entire section NA.
a. Verify tasking is an upgrade. Customer must have an operational copy of
FuelMaster
does not exist, software must be a new install.
b. Disable any auto download settings and stop all services. Some services may
prevent proper setup and operation of the FuelMaster
loaded and verified it functions properly, restore the services one at a time to determine
any effect they may have on software operation.
c. Retrieve transactions from all FMUs. This is to pull the transactions from the FMUs as
insurance against possible download problems after the upgrade. FMUs will have more
memory to operate longer.
d. Retrieve and record unit configuration and options. This will ensure the database has
the current unit configuration and options if they need to be reloaded after the upgrade.
e. Make a copy of the customer's existing software database and save to the desktop.
Insurance against the database being damaged during the upgrade.
f. Upgrade the customer's existing software using a local computer administrator log
on. Software upgrades require computer connections with an administrator password.
In step g, if not prompted "Database Conversion Finished", or if other errors occurred,
discontinue upgrade and call Syn-Tech's Customer Satisfaction Center (CSC) at 800-888-9136,
ext. 1500, for assistance.
g. When the upgrade is complete, restart the customer's computer and verify the
database opens with the new software. From the main menu, open the vehicle, user,
customer databases. Verify the information is accurate.
4. FMU NEW INSTALLS. Repeat for each FMU. Note any deviations on page 5.
a. EXAMINATION OF PRODUCT
1) All equipment on packing list is accounted for. Insurance against something which
may have been omitted or backordered. Need to know before the work begins.
2) Equipment matches customer requirement. Customer requirements may have
changed since equipment was ordered.
3) FMU is configured with correct number of hose positions and correct
communications boards are installed. Master FMU has internal communications
cable. Received equipment is complete and will match site requirements.
4) FMU upper cabinet is correctly matched to pedestal. Pedestal has serial number on
ID plate. Upper cabinet has no ID plate. Parts have to be matched as they are removed
from shipping boxes or activation code from Syn-Tech's Customer Satisfaction Center
will not work.
5) Doors and locks operate freely. Operational check of doors and locks.
6) No visible shipping damage. Visual inspection for damage.
b. PROVIDE TELEPROMPTING
1) Turn on FMU power switch. FMU initializes without error, and prompts the user to
INSERT KEY OR CARD TO BEGIN. Operational check that FMU completes initialization
Installation Manual
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software with an existing FuelMaster
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NOTE
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database. If an existing database
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software. After the software is
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