Lenovo BladeCenter HS23E Problem Determination And Service Manual page 172

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are consumable, structural, or CRU
parts.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code Event ID
0x806f040c 806f040c-2581ffff
0x806f040c 806f040c-2581ffff
0x806f0507 806f0507-0301ffff
806f0507-0302ffff
158
BladeCenter HS23E Type 8038 and 8039: Problem Determination and Service Guide
Type Error Message
Info Memory (All
DIMMs) disabled.
Info Memory (One of
the DIMMs)
disabled.
Error Processor (CPU X)
has a Configuration
Mismatch [Note:
X=1,2]
Action
1. If the memory module was disabled due
to a memory fault (error code 0x806f010c,
0x806f030c, or 0x806f050c), follow the
procedure for that event and restart the
server.
2. Check the IBM support website for an
applicable retain tip or firmware update
that applies to this memory event. If no
memory fault is recorded in the logs and
no DIMM connector error LED is lit,
re-enable the memory modules using the
Setup utility or the Advanced Settings
Utility (ASU).
1. If the memory module was disabled due
to a memory fault (error code 0x806f010c,
0x806f030c, or 0x806f050c), follow the
procedure for that event and restart the
server.
2. Check the IBM support website for an
applicable retain tip or firmware update
that applies to this memory event. If no
memory fault is recorded in the logs and
no DIMM connector error LED is lit,
re-enable the memory modules using the
Setup utility or the Advanced Settings
Utility (ASU).
1. Remove the blade server and ensure the
processors are installed correctly (see
"Installing a microprocessor and heat
sink" on page 84).
2. Verify that the system is running the
latest UEFI firmware (see "Updating
firmware and device drivers" on page
31).
3. Run the Setup utility (see "Using the
Setup utility" on page 18).
a. Make sure that both processors are
displayed by the system.
b. Load the default settings.
c. Go to the System Settings menu and
make sure the processor is enabled.