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104
BladeCenter HS23E Type 8038 and 8039: Problem Determination and Service Guide
v Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are
consumable, structural, or CRU parts.
v If an action step is preceded by "(Trained technician only)," that step must be
performed only by a trained technician.
Diagnostic
code
Message
I.1800B
[I.1800B] A cache
size mismatch has
been detected for
one or more
processor packages.
I.1800C
[I.1800C] A cache
type mismatch has
been detected for
one or more
processor packages.
Description
Action
Processors have
1. Make sure the microprocessor is
one or more cache
supported by the blade server.
levels with
See http://www.ibm.com/
mismatched size.
systems/info/x86servers/
serverproven/compat/us/ .
2. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this error.
3. Run the Setup utility and select
System Information
Summary
view the microprocessor
information to compare the
installed microprocessor
specifications.
4. (Trained technician only) Remove
and replace one of the
microprocessors so that they both
match (see "Removing a
microprocessor and heat sink" on
page 81 and "Installing a
microprocessor and heat sink" on
page 84).
Processors have
1. Make sure the microprocessor is
one or more cache
supported by the blade server.
levels with
See http://www.ibm.com/
mismatched type.
systems/info/x86servers/
serverproven/compat/us/ .
2. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this error.
3. Run the Setup utility and select
System Information
Summary
view the microprocessor
information to compare the
installed microprocessor
specifications.
4. (Trained technician only) Remove
and replace one of the
microprocessors so that they both
match (see "Removing a
microprocessor and heat sink" on
page 81 and "Installing a
microprocessor and heat sink" on
page 84).
System
Processor Details to
System
Processor Details to
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