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Appendix
Troubleshooting
A.1 Troubleshooting
The table below lists some errors that may occur during the operation
of the R&S DVS system and details how to resolve them. If you experi-
ence trouble that cannot be resolved with the solutions described here
or in chapter "Maintenance" on page 5-1, please contact your local
vendor or R&S DVS directly.
Error
Accesses to the main
storage are slow.
The system does not
boot.
Error message:
"No operating system
found"
OR
The system cannot
find the device to boot
from.
OR
The system boots
from an external de-
vice.
A-2
Cause
The data storage is
too full.
One or more hard
disks of the hard disk
tray are worn.
Configurations of the
system or its network
ports have been al-
tered.
A RAID controller is
defective.
An external bootable
storage device is con-
nected to the system.
The boot order in the
BIOS settings is
wrong.
The system hard
disk(s) is/are broken.
SpycerBox Cell | Hardware Guide | Version 1.0
Solution
It is recommended to use only 85 to
90% of the overall hard disk capacity.
If the storage is too full, delete some
of your data.
Try to identify the worn disk and re-
place it as described in section "Hard
Disk Maintenance" on page 5-2.
Contact your local system and net-
work administrator and try to recon-
figure the network connections of the
system. If this is not successful con-
tact the R&S DVS service depart-
ment.
If you can rule out the above men-
tioned causes, a RAID controller may
be defective. Before attempting to
exchange a RAID controller (see sec-
tion "Controller Maintenance" on
page 5-13) contact the R&S DVS ser-
vice department.
Shut down the system as described
in section "Shutting Down the Sys-
tem" on page 4-4, disconnect the ex-
ternal bootable storage device and
put the system back into operation as
described in section "Starting the
System" on page 4-2.
If the system still does not boot cor-
rectly, change the boot order in the
BIOS setting or contact the R&S DVS
service department.
Correct the boot order in the BIOS
setting or contact the R&S DVS ser-
vice department.
Try to identify the worn disk and re-
place it as described in section "Hard
Disk Maintenance" on page 5-2.
Rohde & Schwarz DVS GmbH
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