Compaq Professional Workstation AP200 Reference Manual page 120

6-16 Troubleshooting
Solving Network Problems
Problem
Diagnostics passes, but
the workstation does
not communicate with
the network.
( Continued ).
Network controller
stopped working when
an expansion board
was added to the
workstation.
Network controller
stopped working
without apparent
cause.
Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003
Continued
Cause
Network driver is not
loaded, or driver
parameters do not
match current
configuration.
The network controller
is not configured for
this workstation.
Network controller
interrupt with an
expansion board
The network controller
requires a driver.
The files containing the
network driver are
corrupted.
The files containing the
network driver are
corrupted.
The cable is not
securely connected.
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Solution
Make sure the network driver is
loaded and that the driver
parameters match the
configuration of the network
controller.
Select the Network icon at the
Control Panel.
Under the Computer Setup
Advanced menu, change the
resource settings for the board.
Verify that the driver was not
accidentally deleted when the
drivers for a new expansion board
were installed.
Reinstall the network driver using
the Compaq SmartStart for
Workstations CD.
Reinstall the network driver using
the Compaq SmartStart for
Workstations CD.
Verify that the cable is securely
attached to the network connector
and that the other end of the cable
is securely attached to the correct
device.
Continued