Solving Network Problems - Compaq Professional Workstation AP200 Reference Manual

6-14 Troubleshooting

Solving Network Problems

Some common causes and solutions for network problems are listed in
the following table. These guidelines do not discuss the process of
debugging the network cabling.
Problem
Remote Wakeup
feature is not
functioning.
Network driver does
not detect network
controller.
Network status link
light does not turn on,
or it flashes.
Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003
Table 6-7
Solving Network Problems
Cause
The Remote Wakeup
feature is not available
when using an AUI
network connection.
The 3-pin WOL header
may not be connected
properly.
Network controller is
disabled.
No active network is
detected.
Network controller is
not set up properly.
System is configured
for AUI connection.
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Solution
Use an RJ-45 network connection.
Assure connected properly (refer
to the Hood Label on your
workstation for the location of the
3-pin WOL header).
Run Computer Setup and enable
network controller.
Check cabling and network
equipment for proper connection.
Use the Network control
application to verify that device is
working properly. See Chapter 3,
"Intelligent Manageability."
No solution; link LED does not
apply to AUI connections.
Continued