Nextel BlackBerry 6510 User Manual page 266

Troubleshooting
Error
'More' error - general
failure
'More' error - invalid part
identifier
Please repeat your last
More request
Please connect your
handheld to your
computer
Radio sync problem:
please reset handheld
Request failed - please
try again
Redirector transaction
failure
266
If this message appears, more of your message could not be
obtained. The original message must appear on the Messages or
Saved Messages screen when your handheld receives the rest of
the message. You cannot receive more of the message if you have
deleted, moved, or modified the message. Restore the original
message on your desktop and request more of the message on
your handheld again.
Although more of the message has been requested, this error
message indicates that there is a problem receiving the rest of the
message. Request More again. If you are still unsuccessful,
contact Nextel Customer Care for more information.
Your handheld has received more of a message but cannot save
the data into the associated message because your handheld has
insufficient memory to save the message. To check the amount of
free memory on your handheld, click the Options icon, and then
click Status. The File Free field should indicate at least 64 000
bytes. If you have less than that, delete old messages, tasks,
memos, or appointments, and request more of the message
again.
If this message appears, your handheld might have an encryption
key that is different from the one on your computer. You cannot
send or receive messages until you connect your handheld to
your computer, open the desktop software, and update the
encryption key. Refer to the Redirector Settings Online Help for more
information on generating encryption keys.
The radio in your handheld is not synchronizing with the Nextel
wireless network properly. Reset your handheld by pressing the
Alt key + the Shift key + the Backspace key.
A request that is associated with a received message (such as a
request for More) was sent from your handheld, but failed due to
a temporary error on your company's computer network. Send
your request again.
If you are a Microsoft Exchange user, this message appears if your
desktop redirector is not working temporarily. This transaction
failure is probably because of a problem with your network.
Resend the message later.
Description
BlackBerry Wireless Handheld