Nextel BlackBerry 6510 User Manual page 262

Troubleshooting
Error
Key Exchange Disabled
Security not installed
Unknown key id
Unable to read security
key info, please wait and
retry
Calendar error messages
Error
Appointments cannot
span midnight
Cannot reschedule: Date
skips over a later/earlier
occurrence
262
If you are browsing web pages using the WTLS security option
and this message appears, the WAP gateway reported that
security cannot be negotiated with the handheld or the account
is locked. Contact Nextel Customer Care to verify that your
handheld is provisioned to negotiate security keys with the
gateway and that your account is unlocked.
If you are browsing web pages and this message appears, the
WTLS security libraries are not present on your handheld. Use the
Application Loader tool to load the WTLS Security Package on
your handheld, and then try browsing web pages again. If this
message continues to appear, select a different Browser
configuration, if one is available.
If you are browsing web pages using the WTLS security option
and this message appears, the WAP gateway reported that the
handheld is not known. Contact Nextel Customer Care to verify
that your handheld has been registered with the gateway.
If you are browsing web pages using the WTLS security option
and this message appears, the browser cannot read the security
key information from the SIM card. Close the browser and try
again later.
If you are using Lotus Notes as your desktop email program, this
message appears if you attempt to create an appointment that
starts on one date and ends on another. Appointments must start
and end on the same day.
If you are using Microsoft Outlook as your desktop email
program, this message appears when you edit an occurrence of a
recurring appointment, and the new date for that appointment is
earlier than the previous occurrence of the appointment or later
than the next occurrence of the appointment.
Description
Description
BlackBerry Wireless Handheld