Nextel BlackBerry 6510 User Manual page 264

Troubleshooting
Error
General radio failure
General send failure -
please try again
Encryption failure -
please connect handheld
to your computer
General message error
General transaction
failure
Handheld is not
registered - please
register now
Handheld lost message
packet
264
There is a problem sending your message. Resend the message. If
your message still does not send, try resetting your handheld by
pressing the Alt key + the Shift key + the Backspace key.
If you continue to encounter problems, contact Nextel Customer
Care for more information.
If you receive this error message, your message could not be sent.
Try sending the message again. If you continue to receive this
error, verify that you are in an area of sufficient wireless coverage
for sending and receiving messages. You are in an area of
sufficient wireless coverage if NXTL or NxTL and one or more bars
appear with the wireless coverage in the handheld status section
of the screen.
If this message continues to appear, save your message and reset
your handheld by pressing the Alt key + the Shift key + the
Backspace key.
If this message appears, your handheld might have an encryption
key that is different from the one on your computer. You cannot
send or receive messages until you connect your handheld to
your computer, open the desktop software, and update the
encryption key. Refer to the Redirector Settings Online Help for more
information on generating encryption keys.
There is a problem sending your message. Resend the message. If
your message still does not send, try resetting your handheld by
pressing the Alt key + the Shift key + the Backspace key.
If you still encounter problems, contact Nextel Customer Care for
more information.
There is a problem sending your message. Resend the message. If
your message still does not send, try resetting your handheld by
pressing the Alt key + the Shift key + the Backspace key.
If you still encounter problems, contact Nextel Customer Care for
more information.
When you first receive your handheld and turn it on, it attempts
to register with the Nextel wireless network. Verify that you are in
an area of sufficient wireless coverage for sending and receiving
email messages. You are in an area of sufficient wireless coverage
if NXTL or NxTL and one or more bars appears with the wireless
coverage indicator in the handheld status section of the screen.
Refer to your Getting Started Guide for more information on
registering with the network.
A problem occurred while sending your message. Resend the
message.
Description
BlackBerry Wireless Handheld