Thermo Scientific Dionex TCC-100 Operating Instructions Manual page 54

Thermostatted hplc column compartment
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TCC-100 Operating Instructions
Message
TCC100 - Host not found.
TCC100 - Permission denied.
TCC100 - Network is unreachable.
TCC100 - No route to host.
UVD TCC100@ USB-00-E0-EF-
DE-XX-XX - Device not found on
the USB.
Error opening TCC100@ USB-00-
E0-EF-DE-XX-XX – The System
cannot find the file specified
Error issuing control request to
TCC100
Error reading from TCC100 @
USB-00-E0-EF-DE-XX-XX Data
error (cyclic redundancy check)
Error reading from TCC100 @
USB-00-E0-EF-DE-XX-XX
For a list of all Chromeleon error messages, see the Chromeleon installation program
(= Server Configuration). Double-click the column compartment in the left window section
and select the Error Levels tab page in the dialog box. You can also open the dialog box by
clicking the column compartment in the left pane and then selecting the column
compartment's Properties on either the Edit menu or context menu.
Probable Cause
Network problems: no connection to the
column compartment.
The USB connection between the
column compartment and the
Chromeleon server is interrupted.
The power supply to the column
compartment is interrupted.
The USB connection between the
column compartment and the
Chromeleon server is interrupted.
The power supply to the column
compartment is interrupted.
The Chromeleon server cannot connect
to the specified column compartment.
There is a transmission error between
the column compartment and the
Chromeleon server.
The connection between the column
compartment and the Chromeleon
server is interrupted.
The power supply to the column
compartment is interrupted.
48
Remedial Action
Check the network settings for the
column compartment and network
interface card. The network connection
between the Chromeleon server and the
column compartment might be
inappropriate (→ section 5.1.2.2, page
34). (Contact your network
administrator.)
Check the USB connection.
Check the mains connection of the
column compartment.
Check the USB connection.
Check the mains connection of the
column compartment.
Check the USB or LAN connection.
Check the mains connection of the
column compartment.
Remove the column compartment
specified in the message from the server
configuration or else select a different
column compartment from the list of
available column compartment in the
server configuration (via Properties/
Browse).
Check the USB connection. The
connection to the next hub must not
exceed 5 m. The overall connection
length, including the hub connections
must not exceed 30 m (→ page 25).
Replace any defective USB cable or
hub.
Check the USB connection.
Check the mains connection of the
column compartment.

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