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A new or refurbished board will be shipped to the customer. The customer will initially be
billed for the replacement board but a credit will be issued after the repairable board is
received at Silent Knight. All returned products must comply with the guidelines
described under "General Terms and Conditions".
•
The defective board must be returned within 30 days of shipment of replacement board for
customer to receive credit. No credit will be issued if the returned board was damaged due
to misuse or abuse.
•
Repairs and returns should be sent to:
Silent Knight / Honeywell
Attn: Repair Department
7550 Meridian Circle N., Suite 100
Maple Grove, MN 55369-4927
RA Number:___________________
firealarmresources.com
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Troubleshooting
