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Solving Problems
Note:
Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
Paper Does Not Feed or Eject Correctly
No Paper Feeds
The following causes can be considered.
The installation location is inappropriate.
Solutions
Place the printer on a flat surface and operate in the recommended environmental conditions.
"Environmental Specifications" on page 391
&
Unsupported paper is being used.
Solutions
Use paper supported by this printer.
"Available Paper and Capacities" on page 332
&
"Unavailable Paper Types" on page 338
&
Paper handling is inappropriate.
Solutions
Follow paper handling precautions.
"Paper Handling Precautions" on page 36
&
Too many sheets are loaded in the printer.
Solutions
Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not
load above the line indicated by the triangle symbol on the edge guide.
"Available Paper and Capacities" on page 332
&
The paper settings on the printer are incorrect.
Solutions
Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
"Paper Size and Type Settings" on page 37
&
>
The Printer Does Not Work as Expected
>
Paper Does Not Feed or Eject Correctly
200
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