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Solving Problems
Code
Problem
111
Available memory is running low.
120
Cannot communicate with the server that is
connected using an open platform.
201
The memory is full.
202
The line was disconnected by the recipient machine.
203
The product cannot detect the dial tone.
204
The recipient machine is busy.
205
The recipient machine does not answer.
206
The phone cable is incorrectly connected to the LINE
and EXT. port of the product.
207
The product is not connected to the phone line.
208
The fax could not be sent to some of the specified
recipients.
301
There is not enough storage space available to save
the data in the memory device.
302
The memory device is write-protected.
>
The Printer Does Not Work as Expected
>
Error Code is Displayed on the Status Menu
Solution
Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
Make sure there are no errors on the server or the
network.
❏ Print received faxes from Job Status in Job/
Status .
❏ Delete received faxes saved in the inbox from Job
Status in Job/Status.
❏ If you are sending a monochrome fax to a single
destination, you can send it by using Direct Send.
❏ Divide your originals in two or more to send them
in several batches.
Wait for a while and then try again.
❏ Make sure that the phone cable is connected
correctly and the phone line is working.
❏ When the printer is connected to the PBX or the
terminal adapter, change the Line Type setting to
PBX.
❏ Select Settings > General Settings > Fax
Settings > Basic Settings > Dial Tone
Detection, and then disable the dial tone setting.
❏ Wait for a while and then try again.
❏ Check the recipient's fax number.
Wait for a while and then try again.
Check the connection of the LINE port and the EXT.
port of the printer.
Connect the phone cable to the phone line.
Print a Fax Log or Last Transmission report for
previous faxes from Fax Report in the Fax mode to
check the failed destination. When the Save Failure
Data setting is enabled, you can resend a fax from
Job Status in Job/Status.
❏ Increase the storage space in the memory device.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
Disable write protection on the memory device.
252
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