Paper Does Not Feed Correctly Or The Cd/Dvd Tray Is Not Inserted Correctly; Paper Does Not Feed; Multiple Pages Feed - Epson XP-710 Series User Manual

User's Guide
Paper Does Not Feed Correctly or the CD/DVD Tray is
Not Inserted Correctly

Paper does not feed

Remove the stack of paper and make sure of the following:
❏ You have inserted the paper cassette all the way into the product.
❏ The paper is not curled or creased.
❏ The paper is not too old. See the instructions that came with the paper for more information.
❏ For plain paper, do not load paper above the line just under the H or
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
"Selecting Paper" on page 23
&
❏ Paper is not jammed inside the product. If it is, remove the jammed paper.
"Paper Jams" on page 172
&
❏ The ink cartridges are not expended. If a cartridge is expended, replace it.
"Replacing an ink cartridge" on page 142
&
❏ You have followed any special loading instructions that came with your paper.

Multiple pages feed

❏ For plain paper, do not load paper above the line just under the H or
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
"Selecting Paper" on page 23
&
❏ Make sure the edge guides are snug against the edges of the paper.
❏ Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before
loading.
❏ Remove the stack of paper and make sure that the paper is not too thin.
"Paper" on page 198
&
❏ Fan the edges of the stack to separate the sheets, then reload the paper.
❏ If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also
check in your application.
For Windows, check the Copies setting on the Page Layout window.
Mac OS X, check the Copies setting in the Print dialog.
Troubleshooting for Printing/Copying
184
arrow mark inside the edge guide.
arrow mark inside the edge guide.