Service Request Numbers (Srns); Using The Srn Tables - IBM Flex System p270 Compute Node Installation And Service Manual

D1XXC000 • D1XXC003
D1XXC000
Explanation: Indicates a message is ready to send to the hypervisor to power off
Response:
1. Go to Checkout procedure.
2. Replace the system-board, as described in Replacing the system-board and chassis assembly.
D1XXC001
Explanation: Waiting for the hypervisor to acknowledge the delayed power off notification
Response:
1. Go to Checkout procedure.
2. Replace the system-board, as described in Replacing the system-board and chassis assembly.
D1XXC002
Explanation: Waiting for the hypervisor to send the power off message
Response:
1. Go to Checkout procedure.
2. Replace the system-board, as described in Replacing the system-board and chassis assembly.
D1XXC003
Explanation: Hypervisor handshaking is complete
Response:
1. Go to Checkout procedure.
2. Replace the system-board, as described in Replacing the system-board and chassis assembly.

Service request numbers (SRNs)

Service request numbers (SRNs) are error codes that the operating system generates. The codes have
three or four digits, a hyphen, and three or four digits after the hyphen. SRNs can be viewed using the
AIX diagnostics or the Linux service aid "diagela" if it is installed.
Note: The "diagela" service aid is part of the Linux service aids for hardware diagnostics. The service
aids are separate from the operating system and are available for download from the Service and
productivity tools for Linux systems site.

Using the SRN tables:

The service request number (SRN) list is in numerical sequence. The failing function codes (FFCs) are
provided to aid in locating a failing component.
Procedure
1. Look up a service request number when you see an error code with a hyphen.
The SRN is in the first column of the SRN table in numerical order.
The SRN might have an associated FFC number. Possible FFC values for SRNs are displayed in the
second column of the table. FFC numbers might be the first three digits of the SRN or the last three
digits, or might not be in the SRN.
The third column describes the problem and an action to take to try to fix the problem. The
description also includes how to find the FFC number for an SRN if one exists.
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Power Systems: IBM Flex System p270 Compute Node Installation and Service Guide