GE Solar 7000 Service Manual page 134

4-48
TROUBLESHOOTING: Troubleshooting Software Updates
Software revision window does not list part numbers:
If the part numbers are not listed for the monitor interfaces in the
software revision window, the software update has not been activated.
POWER CYCLE the monitor and view the software revisions window
again. If the part numbers are still missing, repeat the update procedure
for each missing file.
Waveforms do not appear at the central station:
If communication is corrupted, do the following:
• Check all cables for a good connection.
• Ensure that the central station software is correct.
• Ensure Ethernet addresses have been programed correctly. Refer to
the appropriate service manual.
• Ensure the Ethernet address has been programmed correctly using
the following steps.
Hold down the NBP GO/STOP and ZERO ALL keys on the
front panel. (For the SolarView remote display controller, hold
down the two blank keys.)
Press and release the Trim Knob control.
Keep holding the NBP GO/STOP and ZERO ALL keys (or two
blank keys for the SolarView remote display controller) until
the BOOT LOADER menu appears on the display.
When the BOOT LOADER asks for the Ethernet address,
enter it from the label by the rear connectors of the monitor.
Software feature level is UNKNOWN in the SOFTWARE
REVISION window:
If the monitor software feature level is listed as UNKNOWN, the
EEPROM U9 of main processor PCB was not installed properly or was
not transferred to the new PCB if the circuit board was replaced. Refer to
"Disassembly Guidelines" in Chapter 7: "Monitor Assembly" in this
manual.
Solar 7000/8000/View Patient Monitor
414993-001
Revision J