Responding To Messages - Kyocera TASKalfa 8353ci Operation Manual

Troubleshooting > Troubleshooting

Responding to Messages

If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
Display for Device Information (page 2-20)
A
Message
Acceptable fold count
exceeded.
Acceptable staple
count exceeded.
Access point was not
detected.
Activation error.
Add paper in cassette
#.
Add paper in
Multipurpose tray.
Adjusting Scanner.
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear (page 8-79)
Checkpoints
Is the acceptable number of
sheets exceeded?
Is the acceptable number of
*1
sheets exceeded?
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Is the indicated cassette out of
paper?
Are five or less envelopes
loaded in the cassette?
Is the paper of the selected size
loaded in the multipurpose tray?
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Corrective Actions
Select [Continue] to print using
Fold per acceptable number of
sheets. Select [Cancel] to
cancel the job.
Select [Continue] to print
without using Staple. Select
[Cancel] to cancel the job.
Check if the access point has
been set correctly.
Failed to activate the
application. Contact
administrator.
Expansion Authentication is
disabled. Turn the power switch
off and on. If the error exists,
contact administrator.
Load paper.
Select the available paper.
Select [Continue] to print.
Pull the cassette and loosen the
paper length and width guides
slightly.
Load paper.
Select the available paper.
Select [Continue] to print.
The machine is under the
adjustment to maintain its
quality. Please wait.
10-34
Reference
Page
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page 3-2
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page 5-6
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