Remote Operation - Kyocera TASKalfa 8353ci Operation Manual

Troubleshooting > Troubleshooting

Remote Operation

This function enables the system administrator to explain how to operate the panel and troubleshoot to user, by
accessing operation panel of the machine at remote using browser and VNC software.
Executing Remote Operation from Browser
The supported Browser is as follows. We recommend the latest version of browser to use Remote Operation.
• Google Chrome (Version 21.0 or later)
• Internet Explorer (Version 9.0 or later)
• Microsoft Edge
• Mozilla Firefox (Version 14.0 or later)
• Safari (Version 5.0 or later)
This procedure explains how to execute Remote Operation from Command Center RX using Google Chrome.
NOTE
To execute Remote Operation using other browsers, refer to the following:
Command Center RX User Guide
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Display the screen.
[System Menu/Counter] key > [System/Network] > [Network] > [Protocol Settings]
Set "Enhanced VNC over SSL" to [On].
Protocol Settings (page 8-60)
NOTE
You can configure the protocol settings using Command Center RX.
Command Center RX User Guide
Configure settings for remote operation.
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[System Menu/Counter] key > [System/Network] > [Remote Operation] > [Change] >
[On]
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Select [Off], [Use Password], or [Administrator Only].
When you select [Use Password], enter the password in "Password" and "Confirm
Password", then select [OK].
Remote Operation (page 8-76)
NOTE
You can configure settings for remote operation using Command Center RX.
Command Center RX User Guide
Restart the machine.
Restart Entire Device (page 8-75)
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