Kyocera ECOSYS P5021cdn Operation Manual

Kyocera ECOSYS P5021cdn Operation Manual

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OPERATION GUIDE

ECOSYS P5021cdn
ECOSYS P5021cdw
ECOSYS P5026cdn
ECOSYS P5026cdw

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Summary of Contents for Kyocera ECOSYS P5021cdn

  • Page 1: Operation Guide

    PRINT OPERATION GUIDE ECOSYS P5021cdn ECOSYS P5021cdw ECOSYS P5026cdn ECOSYS P5026cdw...
  • Page 2 Please read this Operation Guide before using the machine. To maintain quality, we recommend using genuine Kyocera toner containers, which must pass numerous quality inspections.
  • Page 3: Table Of Contents

    Contents Preface ............................. i Contents ..........................ii Machine Features ........................vi Guides Provided with the Machine ..................viii About the Operation Guide (this Guide) ................ix Structure of the guide ....................ix Conventions Used in This Guide..................x Menu Map ..........................xii Legal and Safety Information ..............
  • Page 4 Network Setup ......................... 2-17 Configuring the Wired Network ................2-17 Configuring the Wireless Network ................2-19 Setting Wi-Fi Direct ....................2-24 Energy Saver function ....................2-28 Auto Sleep ....................... 2-28 Sleep Level Set....................... 2-29 Power Off Rule (models for Europe) ............... 2-30 Quiet Mode ........................
  • Page 5 Exiting the Status Monitor ..................4-17 Quick View State ..................... 4-17 Printing Progress Tab ..................... 4-18 Paper Tray Status Tab .................... 4-18 Toner Status Tab ....................4-18 Alert Tab ........................4-19 Status Monitor Context Menu .................. 4-19 Status Monitor Notification Settings ................ 4-20 Operation on the Machine ................
  • Page 6 Configuring Job Accounting ..................7-17 Counting the Number of Pages Printed ..............7-17 Print Accounting Report ..................7-17 Using Job Accounting ....................7-19 Login/Logout ......................7-19 Apply Limit ....................... 7-20 Unknown ID Job ......................7-21 Administrator settings ....................7-22 Troubleshooting ..................8-1 Regular Maintenance ......................
  • Page 7: Machine Features

    > Machine Features Machine Features The machine is equipped with many useful functions. Here are some examples. Save energy and cost Save energy as needed Use less toner for printing Reduce paper use (Energy Saver function) (EcoPrint) (Paper Saving Printing) The machine is equipped with Energy You can save toner consumption with this You can print originals on both sides of...
  • Page 8 > Machine Features Use functions more efficiently Make the machine quiet Install the machine without concerning Use USB memory (Quiet Mode) the network cables (Wireless Network) (USB Memory) You can make the machine quiet by If there is a wireless LAN environment, it It is useful when you need to print reducing its running noise.
  • Page 9: Guides Provided With The Machine

    Explains how to print PDF files without launching Adobe Acrobat or Reader. Monitor the machine KYOCERA Net Viewer User Guide and printers on the Explains how to monitor your network printing system (the machine) with KYOCERA Net network Viewer. PRESCRIBE Commands Command Reference Describes the native printer language (PRESCRIBE commands).
  • Page 10: About The Operation Guide (This Guide)

    > About the Operation Guide (this Guide) About the Operation Guide (this Guide) Structure of the guide The Operation Guide contains the following chapters. Chapter Contents Legal and Safety Information Provides precautions regarding use of the machine and trademark information. Installing and Setting up the Explains part names, cable connections, installation of the software, login, logout, and Machine...
  • Page 11: Conventions Used In This Guide

    > About the Operation Guide (this Guide) Conventions Used in This Guide Adobe Reader XI is used as an example in the explanations below. Click an item in the Table of Click to move from the current page to the previously Contents to jump to the displayed page.
  • Page 12 > About the Operation Guide (this Guide) Conventions used in procedures for operating the machine In this Operation Guide, continuous operation is as follows: Actual procedure Procedure indicated in this guide ► Select the [Menu] key. [Menu] key > [▲] [] key > [Device Common] > [ ] key ...
  • Page 13: Menu Map

    > Menu Map Menu Map This is a list of menus displayed on the message display. Depending on the settings, some menus may not be displayed. Some menu names may differ from their reference titles. Report Print Print Menu Map (page 6-4) Print Status Page...
  • Page 14 > Menu Map Print Settings Paper Source (page 6-8) Auto Cass.Change (page 6-8) MP Tray Priority (page 6-8) Paper Feed Mode (page 6-8) Duplex (page 6-8) Override A4/LT (page 6-8) Emulation Error Report (page 6-8) Color Mode (page 6-8) Print Quality Gloss Mode (page 6-9)
  • Page 15 > Menu Map Wired Network TCP/IP DHCP (page 6-11) Auto-IP (page 6-11) IP Address (page 6-11) Subnet Mask (page 6-11) Gateway (page 6-11) TCP/IP (IPv6) RA(Stateless) (page 6-12) DHCPv6 (page 6-12) LAN Interface (page 6-12) Restart Network (page 6-12) Network Settings Communication (page 6-13)
  • Page 16 > Menu Map Device Common Message Language (page 6-17) Date Setting Date (Year/Mon/Day) (page 6-17) Time (Hour:Min:Sec) (page 6-17) Date Format (page 6-17) Time Zone (page 6-17) Summer Time (page 6-17) Buzzer Key Confirmation (page 6-18) Job End (page 6-18) Ready (page 6-18)
  • Page 17 > Menu Map User/Job Account User Login Set. Login Type (page 7-3) Key Login (page 7-4) Job Accounting (page 7-7) AccountingAccess (page 7-8) Select Account Counter (page 7-17) Color Counter (page 7-17) Restriction (page 7-11) Color Restriction (page 7-11) Maximum Output (page 7-11) Color Max.
  • Page 18: Legal And Safety Information

    Legal and Safety Information Please read this information before using your machine. This chapter provides information on the following topics. Notice ................................. 1-2 Safety Conventions in This Guide ......................1-2 Environment ............................. 1-3 Precautions for Use ..........................1-4 Laser Safety (Europe) ..........................1-5 SAFETY OF LASER BEAM (USA) ......................
  • Page 19: Notice

    Legal and Safety Information > Notice Notice Safety Conventions in This Guide The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user, other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their meanings are indicated below.
  • Page 20: Environment

    Legal and Safety Information > Notice Environment The service environmental conditions are as follows: Temperature 50 to 90.5°F (10 to 32.5°C) Humidity 10 to 80% Avoid the following locations when selecting a site for the machine. • Avoid locations near a window or with exposure to direct sunlight. •...
  • Page 21: Precautions For Use

    Legal and Safety Information > Notice Precautions for Use Cautions when handling consumables CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns. Keep parts which contain toner out of the reach of children. If toner happens to spill from parts which contain toner, avoid inhalation and ingestion, as well as contact with your eyes and skin.
  • Page 22: Laser Safety (Europe)

    Legal and Safety Information > Notice Laser Safety (Europe) Laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this machine is hermetically sealed within the protective housing and external cover. In the normal operation of the product by user, no radiation can leak from the machine.
  • Page 23: Safety Of Laser Beam (Usa)

    Legal and Safety Information > Notice SAFETY OF LASER BEAM (USA) 1. Safety of laser beam This machine has been certified by the manufacturer to Class 1 level under the radiation performance standards established by the U.S.DHHS (Department of Health and Human Services) in 1968. This indicates that the product is safe to use during normal operation and maintenance.
  • Page 24: Safety Instructions Regarding The Disconnection Of Power

    Legal and Safety Information > Notice Safety Instructions Regarding the Disconnection of Power Caution: The power plug is the main isolation device! Other switches on the equipment are only functional switches and are not suitable for isolating the equipment from the power source. Attention: Le débranchement de la fiche secteur est le seul moyen de mettre l'appareil hors tension.
  • Page 25: Ek1-Itb 2000

    Legal and Safety Information > Notice EK1-ITB 2000 Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. Wireless Connection (Mexico only) The operation of this equipment is subject to the following two conditions: (1) it is possible that this equipment or device may not cause harmful interference, and (2) this equipment or device must accept any interference, including interference that may cause undesired operation.
  • Page 26: Limited Use Of This Product (If Equipped)

    Legal and Safety Information > Notice Illegal Intrusion A third party with malicious intent may gain unauthorized access to personal or company networks and conduct the following illegal actions. • Extracting personal and confidential information (information leak) • Entering into communication while impersonating a specific person and distributing unauthorized information (spoofing) •...
  • Page 27: Legal Information

    Legal and Safety Information > Notice Legal Information Copying or other reproduction of all or part of this guide without the prior written consent of KYOCERA Document Solutions Inc. is prohibited. Regarding Trade Names • PRESCRIBE and ECOSYS are registered trademark of Kyocera Corporation.
  • Page 28 Legal and Safety Information > Notice GPL/LGPL This product contains GPL (http://www.gnu.org/licenses/gpl.html) and/or LGPL (http://www.gnu.org/licenses/lgpl.html) software as part of its firmware. You can get the source code, and you are permitted to copy, redistribute and modify it under the terms of GPL/LGPL. For further information including availability of the source code, visit http://www.kyoceradocumentsolutions.com/gpl/.
  • Page 29 Legal and Safety Information > Notice 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 30 Legal and Safety Information > Notice 10 You shall not sublicense, sell, lease, or otherwise transfer the Software and/or Typefaces without the prior written consent of Monotype Imaging. 11 Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 252-227-7013, subdivision (b)(3)(ii) or subparagraph (c)(1)(ii), as appropriate.
  • Page 31: Energy Saving Control Function

    Legal and Safety Information > Notice Energy Saving Control Function The device comes equipped with a Sleep where printer functions remain in a waiting state but power consumption is reduced to a minimum after a certain amount of time elapses since the device was last used. If the machine is not used while in sleep mode, the power automatically turns off.
  • Page 32: Installing And Setting Up The Machine

    Installing and Setting up the Machine This chapter provides information for the administrator of this machine, such as part names, cable connection, and software installation. Part Names (Machine Exterior) .......................... 2-2 Part Names (Connectors/Interior) ........................2-3 Part Names (With Optional Equipments Attached) .................... 2-5 Connecting the Machine and Other Devices .....................
  • Page 33: Part Names (Machine Exterior)

    Installing and Setting up the Machine > Part Names (Machine Exterior) Part Names (Machine Exterior) 1 Top Tray 6 Button (Right Cover Open) 2 Paper Stopper 7 USB Memory Slot 3 Cassette 1 8 Right Cover 4 Power Switch 9 Operation Panel 5 Handles 10 Anti-theft Lock Slot 11 Rear Cover 1...
  • Page 34: Part Names (Connectors/Interior)

    Installing and Setting up the Machine > Part Names (Connectors/Interior) Part Names (Connectors/Interior) 1 USB Interface Connector 6 Multipurpose Tray 2 Network Interface Connector 7 Tray Extension 3 Feed Cover 8 Paper Width Guides 4 Paper Length Guide 9 Fuser Cover 5 Paper Width Guides...
  • Page 35 Installing and Setting up the Machine > Part Names (Connectors/Interior) 101112 13 10 Toner Container (Yellow) 13 Toner Container (Black) 11 Toner Container (Cyan) 14 Toner Container Lock Lever 12 Toner Container (Magenta)
  • Page 36: Part Names (With Optional Equipments Attached)

    Installing and Setting up the Machine > Part Names (With Optional Equipments Attached) Part Names (With Optional Equipments Attached) 1 Cassette 2 2 Rear Cover 2 Optional Equipment (page 9-2)
  • Page 37: Connecting The Machine And Other Devices

    Installing and Setting up the Machine > Connecting the Machine and Other Devices Connecting the Machine and Other Devices Prepare the cables necessary to suit the environment and purpose of the machine use. When Connecting the Machine to the PC via USB When Connecting the Machine to the PC or Tablet by network cable, Wi-Fi, or Wi-Fi direct Network cable connection...
  • Page 38: Connecting Cables

    Installing and Setting up the Machine > Connecting Cables Connecting Cables Connecting LAN Cable IMPORTANT Make sure that the power to the machine is turned off. Power Off (page 2-9) Connect the cable to the machine. Connect the LAN cable to the network interface connector. Connect the other end of the cable to the hub or the PC.
  • Page 39: Connecting Usb Cable

    Installing and Setting up the Machine > Connecting Cables Connecting USB Cable IMPORTANT Make sure that the power to the machine is turned off. Power Off (page 2-9) Connect the cable to the machine. Connect the USB cable to the USB interface connector. Connect the other end of the cable to the PC.
  • Page 40: Power On/Off

    Installing and Setting up the Machine > Power On/Off Power On/Off Power On Turn the power switch on. Power Off Turn the power switch off. It takes about 3 minutes for power off. CAUTION If this machine will be left unused for an extended period (e.g. overnight), turn it off at the power switch. If the machine will not be used for an even longer period of time (e.g.
  • Page 41: Using The Operation Panel

    Installing and Setting up the Machine > Using the Operation Panel Using the Operation Panel Operation Panel Keys 2, 3 1 [Menu] key: Displays the Menu screen. 2 Arrow keys: Increments or decrements numbers, or selects menu in the message display. When a specific error occurs, select the [►] ( ) key to show the Help screen.
  • Page 42: Operation Method

    Installing and Setting up the Machine > Using the Operation Panel Operation Method Displaying the Menus and Configuring Settings Select the [Menu] key to display the setting menus. Select the [▲] key, [▼] key, [◄] key, [►] key, or [OK] key to select a menu, and perform settings.
  • Page 43: Selecting A Menu

    Installing and Setting up the Machine > Using the Operation Panel Selecting a Menu The setting menu is hierarchical. Select the [▲] or [▼] key to display the desired menu. • If the selected menu has a sub-menu, ">" is displayed after the menu. Paper Settings >...
  • Page 44: Login/Logout

    If you are setting a function that requires administrator rights, you must enter your administrator ID and administrator password. NOTE The factory default administrator ID and administrator password are set as shown below. Model Name Administrator ID Administrator Password ECOSYS P5021cdn/ECOSYS P5021cdw 2100 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 2600 Login Enter the administrator ID.
  • Page 45: Logout

    Installing and Setting up the Machine > Login/Logout Logout Select the [Logout] key to exit the setting menu screen and log out. You will return to the normal screen. Users are automatically logged out in the following circumstances: • When the machine enters the sleep state. •...
  • Page 46: Default Settings Of The Machine

    Set the date, time and time difference from GMT of the region where the machine is used. NOTE • The factory default administrator ID and administrator password are set as shown below. Model Name Administrator ID Administrator Password ECOSYS P5021cdn/ECOSYS P5021cdw 2100 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 2600 •...
  • Page 47 Installing and Setting up the Machine > Default Settings of the Machine Configure the settings. [▲] [▼] key > [Time Zone] > [OK] key > Select the time zone > [OK] key > [▲] [▼] key > [Date (Year/Mon/Day)] > [OK] key > Set the date > [OK] key > [▲] [▼] key > [Time (Hour:Min:Sec)] >...
  • Page 48: Network Setup

    Installing and Setting up the Machine > Network Setup Network Setup Configuring the Wired Network The machine is equipped with network interface, which is compatible with network protocols such as TCP/IP (IPv4), TCP/IP (IPv6), NetBEUI, and IPSec. It enables network printing on the Windows, Macintosh, UNIX and other platforms. Set up TCP/IP (IPv4) to connect to the Windows network.
  • Page 49 Installing and Setting up the Machine > Network Setup 11Set the default gateway. NOTE You can set any value between 000 and 255. Select the [▲] or [▼] key to enter a number. Select the [◄] or [►] key to move the cursor left or right. 12Select the [OK] key.
  • Page 50: Configuring The Wireless Network

    Installing and Setting up the Machine > Network Setup Configuring the Wireless Network When the wireless network function is available on the machine and the connection settings are configured, it is possible to print in a wireless network (wireless LAN) environment. The configuration methods are as follows: Configuration Method Description Reference Page...
  • Page 51 Installing and Setting up the Machine > Network Setup Insert the DVD. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. • If the "Welcome to the Found New Hardware Wizard" dialog box displays, select [Cancel]. •...
  • Page 52 Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 53 Installing and Setting up the Machine > Network Setup Configure the settings. [▲] [] key > [On] > [OK] key Restart the network. [Menu] key > [▲] [▼] key > [Wi-Fi Settings] > [►] key > [▲] [▼] key > [Restart Network] > [OK] key >...
  • Page 54 Installing and Setting up the Machine > Network Setup Configure the settings. [Do not use automatic configuration] > [Next] > [Next] [Wi-Fi Direct] > [Next] > [Next] [Advanced setup] > [Next] Select [Express] or [Custom] as device discovery method and specify the IP address or host name to search the machine.
  • Page 55: Setting Wi-Fi Direct

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 56 Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 57 Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 58 Installing and Setting up the Machine > Network Setup Restart the network. [Menu] key > [▲] [▼] key > [Wi-Fi Settings] > [►] key > [▲] [▼] key > [Restart Network] > [OK] key > [OK] key [Menu] key > [▲] [▼] key > [Wi-Fi Direct] > [►] key > [▲] [▼] key >...
  • Page 59: Energy Saver Function

    Select the [Go] key. Recovery time from Sleep Mode is as follows. • ECOSYS P5021cdn/ECOSYS P5021cdw: Within 12 seconds • ECOSYS P5026cdn/ECOSYS P5026cdw: Within 13 seconds Note that ambient environmental conditions, such as ventilation, may cause the machine to respond more slowly.
  • Page 60: Sleep Level Set

    Select the [▲] or [▼] key to enter a number. Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 2-29...
  • Page 61: Power Off Rule (Models For Europe)

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name Administrator Password ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 [▲] [] key > [Sleep Level] > [OK] key Select the Sleep level.
  • Page 62: Quiet Mode

    Installing and Setting up the Machine > Quiet Mode Quiet Mode Lower print speed for quiet processing. Select this mode when the running noise is uncomfortable. When the [Quiet Mode] key is selected, the [Quiet Mode] key blinks and Quiet Mode is enabled. [Quiet Mode] key NOTE The processing speed will be slower than normal when in Quiet Mode.
  • Page 63: Installing Software

    This is a utility that enables monitoring of the machine on the network. Status Monitor This is a utility that monitors the printer status and provides an ongoing reporting function. KYOCERA Net Direct Print This makes it possible to print a PDF file without starting Adobe Acrobat/ Reader. FONTS These are display fonts that enable the machine's built-in fonts to be used in a software application.
  • Page 64: Installing Software In Windows

    Installing and Setting up the Machine > Installing Software Installing Software in Windows Express Install The following procedure is an example for installing the software in Windows 8.1 using [Express Install]. For details on Custom Installation, refer to the following: Custom Install (page 2-35) Insert the DVD.
  • Page 65 Installing and Setting up the Machine > Installing Software Install the software. You can also select [Use host name for port name] and set to use the host name of the standard TCP/IP port. (A USB connection cannot be used.) IMPORTANT If Wi-Fi or Wi-Fi Direct is enabled, be sure to specify the IP address for the port name.
  • Page 66 Installing and Setting up the Machine > Installing Software Finish the installation. When "Your software is ready to use" appears, you can use the software. To print a test page, click the "Print a test page" checkbox and select the machine. Click [Finish] to exit the wizard.
  • Page 67 Installing and Setting up the Machine > Installing Software Display the screen. 1 Click [View License Agreement] and read the License Agreement. 2 Click [Accept]. Select [Custom Install]. Install the software. Select the device to be installed. IMPORTANT If Wi-Fi or Wi-Fi Direct is enabled, be sure to specify the IP address for the port name.
  • Page 68 Installing and Setting up the Machine > Installing Software Select the driver to be installed. Click [Utility] tab and select the utility to be installed. Click [Install]. 2-37...
  • Page 69 Installing and Setting up the Machine > Installing Software NOTE To install Status Monitor on Windows versions preceding Windows 8, it is necessary to install Microsoft .NET Framework 4.0 beforehand. Finish the installation. When "Your software is ready to use" appears, you can use the software. To print a test page, click the "Print a test page"...
  • Page 70: Uninstalling The Software

    Uninstallation on Windows must be done by a user logged on with administrator privileges. Display the screen. Click [Search] in charms, and enter "Uninstall Kyocera Product Library" in the search box. Select [Uninstall Kyocera Product Library] in the search list.
  • Page 71: Installing Software In Mac Computer

    Insert the DVD. Double-click the [Kyocera] icon. Display the screen. Double-click [Kyocera OS X x.x] depending on your Mac OS version. Install the Printer Driver. Install the printer driver as directed by the instructions in the installation software. This completes the printer driver installation.
  • Page 72: Configure The Printer

    Installing and Setting up the Machine > Installing Software Configure the printer. Open System Preferences and add the printer. Select [Default] and click the item that appears in "Name" and then select the driver in "Use". NOTE When using an IP connection, click the IP icon for an IP connection and then enter the host name or IP address.
  • Page 73: Checking The Counter

    Installing and Setting up the Machine > Checking the Counter Checking the Counter Check the number of sheets printed. Display the screen. [Menu] key > [▲] [] key > [Counter] > [►] key Check the counter. Select the item you want to check. 2-42...
  • Page 74: Additional Preparations For The Administrator

    Installing and Setting up the Machine > Additional Preparations for the Administrator Additional Preparations for the Administrator In addition to the information provided in this chapter, the administrator of this machine should check the following, and configure the settings as needed. Strengthening the Security One user with administrator rights has been pre-registered in the machine.
  • Page 75: Command Center Rx

    Installing and Setting up the Machine > Command Center RX Command Center RX If the machine is connected to the network, you can configure various settings using Command Center RX. This section explains how to access Command Center RX, and how to change security settings and the host name. Command Center RX User Guide NOTE To fully access the features of the Command Center RX pages, enter the User Name and Password and click [Login].
  • Page 76: Accessing Command Center Rx

    Installing and Setting up the Machine > Command Center RX Accessing Command Center RX Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Print the status page to check the machine's IP address and the host name. [Menu] key >...
  • Page 77: Changing Security Settings

    Installing and Setting up the Machine > Command Center RX Changing Security Settings Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Print the status page to check the machine's IP address and the host name. [Menu] key >...
  • Page 78 Installing and Setting up the Machine > Command Center RX Configure the Security Settings. From the [Security Settings] menu, select the setting you want to configure. NOTE For details on settings related to certificates, refer to the following: Command Center RX User Guide 2-47...
  • Page 79: Changing Device Information

    Installing and Setting up the Machine > Command Center RX Changing Device Information Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Print the status page to check the machine's IP address and the host name. [Menu] key >...
  • Page 80 Installing and Setting up the Machine > Command Center RX Specify the host name. Enter the device information, and then click [Submit]. IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON. To restart the network, click [Reset] in the [Management Settings] menu, and then click [Restart Network] in "Restart".
  • Page 81: E-Mail Settings

    Installing and Setting up the Machine > Command Center RX E-mail Settings By configuring the SMTP settings, it is possible to send E-mail notices when jobs have been completed. To use this function, this machine must be connected to a mail server using the SMTP protocol. In addition, configure the following.
  • Page 82 Installing and Setting up the Machine > Command Center RX From the [Network Settings] menu, click [Protocol]. Configure the settings. Set "SMTP (E-mail TX)" to [On] in the "Send Protocols". 2-51...
  • Page 83 Installing and Setting up the Machine > Command Center RX Display the screen. Display the E-mail Settings screen. From the [Function Settings] menu, click [E-mail]. Configure the settings. Enter "SMTP" and "E-mail Send Settings" items. Setting Description SMTP Set to send e-mail from the machine. SMTP Protocol Displays the SMTP protocol settings.
  • Page 84 Installing and Setting up the Machine > Command Center RX Setting Description POP3 POP3 Protocol You don't need to set the following items when you only enable the function of sending e-mail from the machine. Set Check Interval the following items if you want to enable the function of receiving e-mail on the machine.
  • Page 85: Preparation Before Use

    Preparation before Use This chapter explains the following operations. Loading Paper ..............................3-2 Precaution for Loading Paper ........................3-2 Selecting the Paper Feeder Units ......................3-3 Loading in the Cassette 1 ........................3-4 Loading in the Cassette 2 ........................3-7 Precautions for Outputting Paper ........................
  • Page 86: Loading Paper

    Preparation before Use > Loading Paper Loading Paper Load paper in the cassettes. Precaution for Loading Paper When you open a new package of paper, fan the sheets to separate them slightly prior to loading in the following steps. Fan the paper, then tap it on a level surface. In addition, note the following points.
  • Page 87: Selecting The Paper Feeder Units

    Preparation before Use > Loading Paper Selecting the Paper Feeder Units Select the paper feeder units according to the size and type of paper. Name Paper Size Paper Type Capacity Page Cassette 1 A4, B5, A5-R, A5, A6, B6, Legal, Plain, Preprinted, Bond, Recycled, 250 sheets page 3-4...
  • Page 88: Loading In The Cassette 1

    Preparation before Use > Loading Paper Loading in the Cassette 1 Pull the Cassette 1 completely out of the machine. Adjust the paper length guide to the paper size required. When using Folio, Oficio II or Legal NOTE In some regions the cassette comes with a cover. If the cassette has a cover, open the cover to adjust the guide.
  • Page 89 Preparation before Use > Loading Paper Adjust the position of the paper width guides located on the left and right sides of the Cassette 1. Load paper. NOTE If the cassette has a cover, close the cover. IMPORTANT • Load the paper with the print side facing up. •...
  • Page 90 Preparation before Use > Loading Paper Gently push the Cassette 1 back in. NOTE When Folio, Oficio II, or Legal is used, the cassette will extend out from the machine. Display the screen. [Menu] key > [▲] [▼] key > [Paper Settings] > [►] key > [▲] [▼] key > [Cassette1 Size] > [►] key Configure the function.
  • Page 91: Loading In The Cassette 2

    Preparation before Use > Loading Paper Loading in the Cassette 2 Pull the Cassette 2 completely out of the machine. Adjust the paper length guide to the paper size required. Adjust the position of the paper width guides located on the left and right sides of the Cassette 2.
  • Page 92 Preparation before Use > Loading Paper Load paper. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray. Precaution for Loading Paper (page 3-2) •...
  • Page 93: Precautions For Outputting Paper

    Preparation before Use > Precautions for Outputting Paper Precautions for Outputting Paper Paper Stopper When using paper B5/letter or larger, open the paper stopper shown in the figure.
  • Page 94: Printing From Pc

    Printing from PC This chapter explains the following topics: Printer Driver Properties Screen ........................4-2 Displaying the Printer Driver Help ......................4-3 Changing the Default Printer Driver Settings (Windows 8.1) ..............4-3 Printing from PC ..............................4-4 Printing on Standard Sized Paper ......................4-4 Printing on Non-standard Sized Paper ....................
  • Page 95: Printer Driver Properties Screen

    Printing from PC > Printer Driver Properties Screen Printer Driver Properties Screen The printer driver Properties screen allows you to configure a variety of print-related settings. Printer Driver User Guide Description [Quick Print] tab Provides icons that can be used to easily configure frequently used functions. Each time you click an icon, it changes to an image resembling the print results and applies the settings.
  • Page 96: Displaying The Printer Driver Help

    Printing from PC > Printer Driver Properties Screen Displaying the Printer Driver Help The printer driver includes Help. To learn about print settings, open the printer driver print settings screen and display Help as explained below. 1 Click the [?] button in the upper right corner of the screen.
  • Page 97: Printing From Pc

    Printing from PC > Printing from PC Printing from PC This section provides the printing method using the KX DRIVER. NOTE • To print the document from applications, install the printer driver on your computer from the supplied DVD (Product Library). •...
  • Page 98 Printing from PC > Printing from PC Select the [Basic] tab. Click "Print size" menu and select the paper size to use for printing. To load the paper of size that is not included in print sizes of the machine such as cardstock or envelopes, the paper size needs to be registered.
  • Page 99: Printing On Non-Standard Sized Paper

    Printing from PC > Printing from PC Printing on Non-standard Sized Paper If you loaded a paper size that is not included in the print sizes of the machine, register the paper size in the [Basic] tab of the print settings screen of the printer driver. The registered size can be selected from the "Print size"...
  • Page 100 Printing from PC > Printing from PC Enter the paper size. Enter the name of the paper. Click the [Save] button. Click the [OK] button. Click the [OK] button. Display the print settings screen. Click [File] and select [Print] in the application. Select the paper size and type of non-standard size paper.
  • Page 101 Printing from PC > Printing from PC Click "Print size" menu and select the paper size registered in step 2. To print on the special paper such as thick paper or transparency, click "Media type" menu and select the media type. NOTE If you loaded a postcard or envelope, select [Cardstock] or [Envelope] in the "Media type"...
  • Page 102: Canceling Printing From A Computer

    Printing from PC > Printing from PC Canceling Printing from a Computer To cancel a print job executed using the printer driver before the printer begins printing, do the following: NOTE When canceling printing from this machine, refer to the following: Canceling Jobs (page 5-5) Double-click the printer icon ( ) displayed on the taskbar at...
  • Page 103: Printing From The Handheld Device

    Printing from PC > Printing from the Handheld Device Printing from the Handheld Device This machine supports the AirPrint, Google Cloud Print, Mopria and Wi-Fi Direct. According to the supported OS and application, you can print the job from any handheld device or computer without installing a printer driver.
  • Page 104: Printing Data Saved In The Printer

    Printing from PC > Printing Data Saved in the Printer Printing Data Saved in the Printer You can save the print job into the Job Box of this device and print it as necessary. To use the Stored Job Box and the Quick Copy Box, an SD/SDHC memory card must be installed in the device.
  • Page 105: Printing Document From Quick Copy Box

    Printing from PC > Printing Data Saved in the Printer Printing Document from Quick Copy Box Quick Copy feature facilitates additional prints of a document already printed. Activating Quick Copy and printing a document using the printer driver allow the print data to be stored in the Quick Copy Job Box. When additional copies are required, you can reprint the required number of copies from the operation panel.
  • Page 106: Printing Document From Proof And Hold Box

    Printing from PC > Printing Data Saved in the Printer Printing Document from Proof and Hold Box The Proof and Hold feature produces only a single proof print of multiple-print job and holds printing of the remaining copies. Printing a multiple-print job in Proof and Hold using the printer driver allows only a single copy to be printed while maintaining the document data in the Job Box.
  • Page 107: Printing Documents From Private Print Box

    Printing from PC > Printing Data Saved in the Printer Printing Documents from Private Print Box In Private Printing, you can specify that a job is not to be printed until you operate the machine. When sending the job from the application software, specify a 4-digit access code in the printer driver. The job is released for printing by entering the access code on the operation panel, ensuring confidentiality of the print job.
  • Page 108: Printing Document From Stored Job Box

    Printing from PC > Printing Data Saved in the Printer Printing Document from Stored Job Box In Stored Job, the print data sent from the application is saved to the machine. You can set up an access code as necessary. If you set up an access code, enter the access code when printing. Print data will be stored in the Stored Job Box after printing.
  • Page 109: Job Box Setting

    Printing from PC > Job Box Setting Job Box Setting Configures settings for Job Box. Display the screen. [Menu] key > [▲] [] key > [Job Box] > [►] key > [▲] [] key > [Job Box Configuration] > [►] key Configure the settings.
  • Page 110: Monitoring The Printer Status (Status Monitor)

    Printing from PC > Monitoring the Printer Status (Status Monitor) Monitoring the Printer Status (Status Monitor) The Status Monitor monitors the machine status and provides an ongoing reporting function. NOTE When you activate Status Monitor, check the status below. • KX DRIVER is installed. •...
  • Page 111: Printing Progress Tab

    Printing from PC > Monitoring the Printer Status (Status Monitor) Printing Progress Tab The status of the print jobs is displayed. 1 Status icon 2 Job list Select a job on the job list and it can be canceled using the menu displayed with a right-click. Paper Tray Status Tab Information is displayed about the paper in the printer and about the amount of paper remaining.
  • Page 112: Alert Tab

    Printing from PC > Monitoring the Printer Status (Status Monitor) Alert Tab If an error occurs, a notice is displayed using a 3D image and a message. Status Monitor Context Menu The following menu is displayed when the settings icon is clicked. •...
  • Page 113: Status Monitor Notification Settings

    Printing from PC > Monitoring the Printer Status (Status Monitor) Status Monitor Notification Settings Click the setting icon to display valid events in the status monitor notification screen. Select whether notification is performed when an error in the event list occurs. Select Enable event notification.
  • Page 114: Operation On The Machine

    Operation on the Machine This chapter explains the following topics: Loading Paper in the Multipurpose Tray ......................5-2 Canceling Jobs ..............................5-5 Using Document Boxes ............................. 5-6 What is Job Box? ............................. 5-6 What is Removable Memory Box? ......................5-6 Operating using Removable USB Memory ......................
  • Page 115: Loading Paper In The Multipurpose Tray

    Operation on the Machine > Loading Paper in the Multipurpose Tray Loading Paper in the Multipurpose Tray For details of the supported paper sizes, refer to the following: Choosing the Appropriate Paper (page 9-9) For the paper type setting, refer to the following: Type Adjust Setting (page 6-7) Be sure to use the multipurpose tray when you print on any special paper.
  • Page 116: The Operation Panel

    Operation on the Machine > Loading Paper in the Multipurpose Tray Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
  • Page 117 Operation on the Machine > Loading Paper in the Multipurpose Tray When you load envelopes or cardstock in the multipurpose tray Load the paper with the print side facing up. For the procedure for printing, refer to the following: Printer Driver User Guide Example: When printing the address.
  • Page 118: Canceling Jobs

    Operation on the Machine > Canceling Jobs Canceling Jobs While the printer displays "Processing", select [Cancel] key. "?" appears on the message display followed by the job name currently in progress. Cancel a job. Select the job to cancel, and select the [OK] key. The job is canceled.
  • Page 119: Using Document Boxes

    Operation on the Machine > Using Document Boxes Using Document Boxes The available Document Boxes are as follows: Job Box and Removable Memory Box. What is Job Box? Job Box is a generic name for the "Private Print/Stored Job Box" and "Quick Copy/Proof and Hold Box". These Job Boxes cannot be created or deleted by a user.
  • Page 120: Operating Using Removable Usb Memory

    Operation on the Machine > Operating using Removable USB Memory Operating using Removable USB Memory Plugging USB memory directly into the machine enables you to quickly and easily print the files stored in the USB memory without having to use a computer. The following file types can be printed: •...
  • Page 121: Print A File List

    Operation on the Machine > Operating using Removable USB Memory Print the document. [▲] [] key > [Print File] > [OK] key > [OK] key Select the document, and select the [OK] key. Select the [OK] key. Enter the print quantity, and select the [OK] key. You can select a number between 001 and 999 as the number of copies.
  • Page 122: Setup And Registration (System Menu)

    Setup and Registration (System Menu) This chapter explains the following topics: System Menu ..............................6-2 Operation Method ............................ 6-2 Menu Settings ............................6-3 Report Print .............................. 6-4 Paper Settings ............................6-6 Print Settings ............................6-8 Wi-Fi Direct Set ............................6-10 Wi-Fi Settings ............................
  • Page 123: System Menu

    In order to change settings that require administer privileges, you must log in with administrator privileges. The factory default administrator ID and administrator password are set as shown below. Model Name Administrator ID Administrator Password ECOSYS P5021cdn/ECOSYS P5021cdw 2100 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 2600 Refer to Menu Settings on the following page and configure as needed.
  • Page 124: Menu Settings

    Setup and Registration (System Menu) > System Menu Menu Settings This section explains the functions that can be configured in Menu. To configure the settings, select the item in System Menu and select the setting item. For details on each function, see the table below. Item Description Reference Page...
  • Page 125: Report Print

    Setup and Registration (System Menu) > System Menu Item Description Reference Page Administrator The Administrator setting is a function that identifies a user who can use page 6-23 the printer and manage other users. Adjust/Maintenance Adjust printing quality and conduct machine maintenance. page 6-23 Restart Printer Restart the machine without turning the power switch off.
  • Page 126 Setup and Registration (System Menu) > System Menu Item Description Print Fonts List Prints the font list, allowing you to check the font samples installed in the machine. Print RAM Disk File List You can print a list of the files in the RAM disk. NOTE This setting is displayed when [RAM Disk Mode] is set to [On].
  • Page 127: Paper Settings

    Setup and Registration (System Menu) > System Menu Paper Settings [Menu] key > [▲] [▼] key > [Paper Settings] > [►] key Configure settings for paper. Item Description MP Tray Size Select the paper size to be used in the multipurpose tray. Values: Envelope Monarch, Envelope #10, Envelope DL, Envelope C5, Executive, Letter, Legal, A4, B5, A5-R, A5, A6, B6, Envelope #9, Envelope #6, ISO B5, Custom, Hagaki (Cardstock), OufukuHagaki (Return postcard), Oficio II, 216 ×...
  • Page 128 Setup and Registration (System Menu) > System Menu Type Adjust Setting The following media type and paper weight combinations are available. Paper Weight Weight (g/m Paper Weight Weight (g/m Light 52 g/m² to 59 g/m² Heavy 1 106 g/m² to 135 g/m² Normal 1 60 g/m²...
  • Page 129: Print Settings

    Setup and Registration (System Menu) > System Menu Print Settings [Menu] key > [▲] [▼] key > [Print Settings] > [►] key Configure settings for printing. Item Description Paper Source Select the default paper source from Cassette 1 (2) and multipurpose tray. Values: MP Tray, Cassette 1 (2) NOTE [Cassette 2] is shown when the optional paper feeder is installed.
  • Page 130 Setup and Registration (System Menu) > System Menu Item Description Print Quality Set the Print Quality. Gloss Mode Gloss Mode increases the effect of glossiness in printing. However, printing takes longer time. Values: Off, On IMPORTANT Gloss mode is not available when [LABELS] and [TRANSPARENCY] is selected as the paper type setting.
  • Page 131: Wi-Fi Direct Set

    Setup and Registration (System Menu) > System Menu Wi-Fi Direct Set [Menu] key > [▲] [▼] key > [Wi-Fi Direct Set] > [►] key Set Wi-Fi Direct. NOTE This function is displayed when the wireless network function is available on the machine. Wi-Fi Direct Item Description...
  • Page 132 Setup and Registration (System Menu) > System Menu TCP/IP Item Description TCP/IP Select whether to use TCP/IP (IPv4) Protocol. Value: Off, On DHCP Select whether to use the DHCP (IPv4) server. Value: Off, On Auto-IP Select whether to use Auto-IP. Value: Off, On IP Address Set the IP address.
  • Page 133: Wired Network

    Setup and Registration (System Menu) > System Menu TCP/IP (IPv6) Item Description TCP/IP (IPv6) Select whether to use TCP/IP (IPv6). Value: Off, On RA(Stateless) Select whether to use RA (Stateless). Value: Off, On NOTE This function is displayed when [TCP/IP (IPv6)] is set to [On]. DHCPv6 Select whether to use the DHCP (IPv6) server.
  • Page 134: Network Settings

    Setup and Registration (System Menu) > System Menu Network Settings [Menu] key > [▲] [▼] key > [Network Settings] > [►] key Configure network settings. Item Description Communication Select the network to be used for the send function and the network authentication. Value: Wi-Fi, Wired Network SSL Server Select whether to use SSL.
  • Page 135 Setup and Registration (System Menu) > System Menu Item Description SNMP Select whether to communicate using SNMP. Value: Off, On Wi-Fi Direct Set whether to enable this function for each network. Value: Disable, Enable Wi-Fi NOTE Wired Network This function is displayed when [SNMP] is set to [On]. SMTP Select whether to send E-mail using SMTP.
  • Page 136 Setup and Registration (System Menu) > System Menu Item Description HTTP Select whether to communicate using HTTP. Value: Off, On Wi-Fi Direct Set whether to enable this function for each network. Value: Disable, Enable Wi-Fi NOTE Wired Network This function is displayed when [HTTP] is set to [On]. *2, *3 HTTPS Select whether to communicate using HTTPS.
  • Page 137 Setup and Registration (System Menu) > System Menu Item Description *2, *3 ThinPrint over SSL To use the Thin Print over SSL protocol, set [ThinPrint Over SSL] to [On]. Value: Off, On NOTE • This function is displayed when [ThinPrint] is set to [On]. •...
  • Page 138: Device Common

    Setup and Registration (System Menu) > System Menu Device Common Configures overall machine operation. Message Language [Menu] key > [▲] [▼] key > [Device Common] > [►] key > [▲] [▼] key > [Message Language] > [OK] key Item Description Message Language Select the language displayed on the message display.
  • Page 139: Ram Disk Mode

    Setup and Registration (System Menu) > System Menu Buzzer [Menu] key > [▲] [▼] key > [Device Common] > [►] key > [▲] [▼] key > [Buzzer] > [►] key Set options for buzzer sound during the machine operations. Item Description Key Confirmation Emit a sound when a key is selected on the operation panel.
  • Page 140: Error Handling

    Setup and Registration (System Menu) > System Menu Error Handling [Menu] key > [▲] [▼] key > [Device Common] > [►] key > [▲] [▼] key > [Error Handling] > [►] key Select whether to cancel or continue the job when error has occurred. Item Description Duplex...
  • Page 141 Setup and Registration (System Menu) > System Menu Item Description Sleep Timer Set amount of time before entering Sleep. Value For Europe 1 to 60 minutes (1 minute increments) Except for Europe 1 to 240 minutes (1 minute increments) Auto Sleep (page 2-28) Auto Error Clear If an error occurs during processing, processing stops to wait for the next step to be taken by the user.
  • Page 142 Setup and Registration (System Menu) > System Menu Power Off Rule (models for Europe) [Menu] key > [▲] [▼] key > [Device Common] > [►] key > [▲] [▼] key > [Power Off Rule] > [►] key Select whether or not the machine enters Power Off mode. Item Description Network...
  • Page 143: Security

    Setup and Registration (System Menu) > System Menu Security The security functions can be set up to protect printer operation and the print data. I/F Block [Menu] key > [▲] [▼] key > [Security] > [►] key > [▲] [▼] key > [I/F Block] > [►] key This allows you to protect this machine by blocking the interface with external devices such as USB hosts.
  • Page 144: Administrator

    Setup and Registration (System Menu) > System Menu Administrator [Menu] key > [▲] [▼] key > [Administrator] > [►] key The Administrator setting is a function that identifies a user who can use the printer and manage other users. Administrator settings (page 7-22) Adjust/Maintenance [Menu] key >...
  • Page 145: Wi-Fi Direct

    Setup and Registration (System Menu) > System Menu Wi-Fi Direct [Menu] key > [▲] [▼] key > [Wi-Fi Direct] Information on the device that is connected by Wi-Fi Direct appears. NOTE This function is displayed when the wireless network function is available on the machine. Item Description Wi-Fi Direct...
  • Page 146: User Authentication And Accounting (User Login, Job Accounting)

    User Authentication and Accounting (User Login, Job Accounting) This chapter explains the following topics: Overview of User Login Administration ......................7-2 Enabling User Login Administration ........................7-3 Key Login ..............................7-4 Using User Login Administration ........................7-5 Login/Logout ............................7-5 Overview of Job Accounting ..........................
  • Page 147: Overview Of User Login Administration

    User Authentication and Accounting (User Login, Job Accounting) > Overview of User Login Administration Overview of User Login Administration User login administration specifies how the user access is administered on this machine. An ID card is used for machine login. NOTE To use user authentication, the Card Authentication Kit is required.
  • Page 148: Enabling User Login Administration

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 149: Key Login

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 150: Using User Login Administration

    User Authentication and Accounting (User Login, Job Accounting) > Using User Login Administration Using User Login Administration This section explains procedures while setting job accounting. Login/Logout When User Login is enabled, the ID card authentication screen will appear each time the machine is used. Login Place the ID card on the ID card reader.
  • Page 151: Overview Of Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Overview of Job Accounting Overview of Job Accounting Job accounting manages the print count accumulated by individual accounts by assigning an ID to each account. Enable job Setting an Enter the assigned account Count the number of pages accounting.
  • Page 152: Enabling Job Accounting

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 153: Job Accounting Access

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 154: Job Accounting (Local)

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 155 User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Enter the account ID. Enter the account name. NOTE You can set a number from 1 to 8 digits. Select the [▲] or [▼] key to enter a number. Select the [◄] or [►] key to move the cursor left or right.
  • Page 156: Restricting The Use Of The Machine

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 157 User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Configure the settings. Select the account you want to change and select the [OK] key. Select the [►] key. [▲] [▼] key > [Restriction] or [Color Restriction] > [OK] key [▲] [▼] key >...
  • Page 158: Editing An Account

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 159: Deleting An Account

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 160: Job Accounting For Printing

    User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Job Accounting for Printing The number of jobs to be printed from the computer can be managed by Job Accounting. Setting Printer Driver To manage the number of jobs to be printed from the PC on the network, you need configure the following settings by using the printer driver on the PC.
  • Page 161 User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Click [OK]. NOTE For other settings of job accounting, refer to the following: Printer Driver User Guide 7-16...
  • Page 162: Configuring Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Configuring Job Accounting Counting the Number of Pages Printed Counts are classified into Total Job Accounting and Each Job Accounting. A new count can also be started after resetting the count data which was stored for a certain period of time.
  • Page 163: Print The Report

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 164: Using Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Using Job Accounting Using Job Accounting This section explains procedures while setting job accounting. Login/Logout If job accounting is enabled, an account ID entry screen appears each time you use this machine. Login When the screen for entry of account codes on the machine appears, perform the following.
  • Page 165: Apply Limit

    User Authentication and Accounting (User Login, Job Accounting) > Using Job Accounting Apply Limit Use this to specify the action taken when a department exceeds its printing limits. [Menu] key > [▲] [▼] key > [User/Job Account] > [►] key > [▲] [▼] key > [Apply Limit] > [►] key For details on each function, see the table below.
  • Page 166: Unknown Id Job

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 167: Administrator Settings

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 168 You can use this to set the administrator ID. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Select the [▲] or [▼] key to increase or decrease, respectively, the value at the blinking cursor.
  • Page 169: Troubleshooting

    Troubleshooting This chapter explains the following topics: Regular Maintenance ............................8-2 Cleaning ..............................8-2 Cleaning Paper Transfer Unit ........................8-2 Toner Container Replacement ......................... 8-3 Loading Paper ............................8-6 Troubleshooting ..............................8-7 Solving Malfunctions ..........................8-7 Machine Operation Trouble ........................8-7 Printed Image Trouble ..........................
  • Page 170: Regular Maintenance

    Troubleshooting > Regular Maintenance Regular Maintenance Cleaning Clean the machine regularly to ensure optimum printing quality. CAUTION For safety, always unplug the power cord before cleaning the machine. Cleaning Paper Transfer Unit The paper transfer unit should be cleaned each time the toner container is replaced. To maintain optimum print quality, it is also recommended that the inside of the machine be cleaned once a month as well as when the toner container is replaced.
  • Page 171: Toner Container Replacement

    • The average number of images that can be printed with each of the toner containers provided with the machine is 1,200 images. • To maintain quality, we recommend using genuine Kyocera toner containers, which must pass numerous quality inspections.
  • Page 172 Troubleshooting > Regular Maintenance Replacing the Toner Container Installation procedures of the toner container is same for every color. Here, we'll explain the procedures for the yellow toner container, as an example. Open the right cover. Unlock the toner container. Remove the toner container.
  • Page 173 Troubleshooting > Regular Maintenance Remove the new toner container from the box. IMPORTANT Do not touch the points shown below. Shake the toner container. 5 ~ 6 5 ~ 6 Install the toner container.
  • Page 174: Loading Paper

    Troubleshooting > Regular Maintenance Close the right cover. NOTE • If the right cover does not close, check that the new toner container is installed correctly. • Return the exhausted toner container to your dealer or service representative. The collected toner container will be recycled or disposed in accordance with the relevant regulations.
  • Page 175: Troubleshooting

    Troubleshooting > Troubleshooting Troubleshooting Solving Malfunctions The table below provides general guidelines for problem solving. If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. If the problem persists, contact your Service Representative. NOTE When contacting us, the serial number will be necessary.
  • Page 176 Troubleshooting > Troubleshooting Reference Symptom Checkpoints Corrective Actions Page Printouts are curled. ― Turn the paper over in the cassette, or page 3-2 turn the orientation 180 degrees around in which the paper is positioned. Is the paper damp? Replace the paper with new paper. page 3-2 Cannot print.
  • Page 177: Printed Image Trouble

    Troubleshooting > Troubleshooting Printed Image Trouble When the following printed image trouble occurs, implement appropriate procedures. Reference Symptom Checkpoints Corrective Actions Page Printed images are totally Is the paper damp? Replace the paper with new paper. page 3-2 too light. Is the toner distributed evenly within the Shake the toner container from side to page 8-3...
  • Page 178 Troubleshooting > Troubleshooting Reference Symptom Checkpoints Corrective Actions Page Printed images are fuzzy. Is the device used in an environment Use in an environment that has suitable ― with high humidity or where the humidity. temperature or humidity changes suddenly? ―...
  • Page 179: Color Printing Trouble

    Troubleshooting > Troubleshooting Reference Symptom Checkpoints Corrective Actions Page Part of the image is ― Open and then close the rear cover. ― periodically faint or shows ― Select the [Menu] key > [Adjust/Maintenance] ― white lines. > [Service] > [Drum] > [OK] > [OK]. ―...
  • Page 180: Responding To Messages

    Troubleshooting > Troubleshooting Responding to Messages If the message display or the computer displays any of these messages, follow the corresponding procedure. NOTE When contacting us, the serial number will be necessary. To check the serial number, refer to the following: Checking the Equipment's Serial Number (page i) Reference Message...
  • Page 181 Troubleshooting > Troubleshooting Reference Message Checkpoints Corrective Actions Page Cannot connect server ― The job is canceled. Select [Go] key. ― Press Go Check the connection status with the server. Cannot connect to ― Set machine time to match the page 2-15 Authentication Server server's time.
  • Page 182 Troubleshooting > Troubleshooting Reference Message Checkpoints Corrective Actions Page Enter Account ― An account code must be entered. ― This message is displayed if you try to print from the operation panel (e.g. printing a status page or using the Job Retention function) when the Job Accounting function is enabled.
  • Page 183 Troubleshooting > Troubleshooting Reference Message Checkpoints Corrective Actions Page Illegal Account ― The account ID was incorrect when page 7-9 processing the job externally. The Press GO job is canceled. Select the [GO] key. Incorrect login info. ― The login user name or password ―...
  • Page 184 Troubleshooting > Troubleshooting Reference Message Checkpoints Corrective Actions Page Low security ― This message is displayed when ― Low was selected in Security Level. Low temperature. ― Adjust the temperature and the ― humidity of your room Adjust room temp. Reference Message Checkpoints...
  • Page 185 Troubleshooting > Troubleshooting Reference Message Checkpoints Corrective Actions Page Paper jam ― If a paper jam occurs, the machine page 8-25 will stop and the location of the jam ##################### will be indicated on the screen. Leave the machine on and select [Help].
  • Page 186 Troubleshooting > Troubleshooting Reference Message Checkpoints Corrective Actions Page SD card error. ― An error has occurred on the SD ― card. Job is canceled. Select [GO]. Press GO The error cord is as follows. 04: Insufficient space on the SD card to complete this operation.
  • Page 187 Troubleshooting > Troubleshooting Reference Message Checkpoints Corrective Actions Page Wrong Account ― Displayed when an attempt is made page 7-9 to register an account in the Job Accounting menu by entering an account code that already exists. Wrong ID ― Incorrect administrator ID.
  • Page 188: Adjustment/Maintenance

    Troubleshooting > Adjustment/Maintenance Adjustment/Maintenance Overview of Adjustment/Maintenance If there is an image problem and the message to run adjustment or maintenance menu appears, run Adjustment/ Maintenance in the system menu. The table below lists the item you can carry out. Item Description Reference Page...
  • Page 189: Registration Procedure

    Troubleshooting > Adjustment/Maintenance Registration Procedure This function is available to resolve color drift. If it is not resolved by normal registration or to perform more detailed settings, use the detailed registration. IMPORTANT Before performing registration, be sure to perform Color Calibration. If color drift remains, perform color registration.
  • Page 190 Troubleshooting > Adjustment/Maintenance Chart Example Display the correction menu [Menu] key > [▲] [▼] key > [Adjust/Maintenance] > [►] key > [▲] [▼] key > [Registration Normal] > [►] key > [▲] [▼] key > [Adjust Magenta] > [OK] key The magenta correction menu appears.
  • Page 191: Print The Chart

    Troubleshooting > Adjustment/Maintenance Select the [◄] or [►] key to change the L, V, and R items, select the [▲] or [▼] key to enter the values read from the chart, and select the [OK] key. To increase the value from 0 up to a maximum of 9, select the [▲] key. To decrease the value, select the [▼] key.
  • Page 192 Troubleshooting > Adjustment/Maintenance Chart Example Display the correction menu. [Menu] key > [▲] [▼] key > [Adjust/Maintenance] > [►] key > [▲] [▼] key > [Registration Details] > [►] key > [▲] [▼] key > [M 12345 3] > [OK] key The magenta correction menu appears.
  • Page 193: Clearing Paper Jams

    Troubleshooting > Clearing Paper Jams Clearing Paper Jams If a paper jam occurs, the message display will display "Paper Jam." and the machine will stop. Refer to these procedures to remove the jammed paper. Jam Location Indicators 1 Shows the location of a paper jam. Paper jam Cassette 1 NOTE...
  • Page 194: Remove Any Jammed Paper In Cassette 1

    Troubleshooting > Clearing Paper Jams Remove any jammed paper in Cassette 1 CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming. Pull Cassette 1 out toward you until it stops.
  • Page 195: Remove Any Jammed Paper In Cassette 2

    Troubleshooting > Clearing Paper Jams Remove any jammed paper in Cassette 2 CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming. Open Rear Cover 2.
  • Page 196 Troubleshooting > Clearing Paper Jams Pull Cassette 2 out toward you until it stops. Remove any jammed paper. Push Cassette 2 back in. 8-28...
  • Page 197: Remove Any Jammed Paper In The Multipurpose Tray

    Troubleshooting > Clearing Paper Jams Remove any jammed paper in the Multipurpose Tray CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.
  • Page 198 Troubleshooting > Clearing Paper Jams Pull Cassette 1 out toward you until it stops. Open Feed Cover. Remove any jammed paper. Push Feed Cover back in. 8-30...
  • Page 199 Troubleshooting > Clearing Paper Jams Push Cassette 1 back in. Open the multipurpose tray. Reload the paper. 8-31...
  • Page 200: Remove Any Jammed Paper In Rear Cover 1

    Troubleshooting > Clearing Paper Jams Remove any jammed paper in Rear Cover 1 CAUTION The fixing unit is extremely hot. Take sufficient care when working in this area, as there is a danger of getting burned. Open Rear Cover 1. Remove any jammed paper.
  • Page 201 Troubleshooting > Clearing Paper Jams Remove any jammed paper. Open the feed cover (B). Remove any jammed paper. Open the duplex unit (C). 8-33...
  • Page 202 Troubleshooting > Clearing Paper Jams Remove any jammed paper. Push Rear Cover 1. 8-34...
  • Page 203: Appendix

    Appendix This chapter explains the following topics: Optional Equipment ............................9-2 Overview of Optional Equipment ......................9-2 Optional Applications ..........................9-5 Starting Application Use ........................... 9-5 Checking Details of Application ....................... 9-6 Paper ................................. 9-8 Basic Paper Specifications ........................9-8 Choosing the Appropriate Paper ......................
  • Page 204: Optional Equipment

    Appendix > Optional Equipment Optional Equipment Overview of Optional Equipment The following optional equipment is available for the machine. (2) Card Authentication Kit (B) (1) PF-5110 Software option (3) UG-33 (4) SD/SDHC Memory Card (1) PF-5110 "Paper Feeder" The paper feeder can be installed in the machine. Loading in the Cassette 2 (page 3-7) (2) Card Authentication Kit(B) "Card Authentication Kit"...
  • Page 205 Appendix > Optional Equipment (4) "SD/SDHC Memory Card" An SD/SDHC memory card is useful for storing fonts, macros, and overlays. The machine is equipped with a slot for an SDHC memory card with a maximum size of 32 GB, and an SD memory card with a maximum size of 2 GB. IMPORTANT Unencrypted data is saved on the SD/SDHC memory card.
  • Page 206 Appendix > Optional Equipment Replace the covers.
  • Page 207: Optional Applications

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator password and select the [OK] key.
  • Page 208: Checking Details Of Application

    Select the [▲] or [▼] key to enter a number. Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600...
  • Page 209 Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator password is set as shown below. Model Name Administrator Password ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Check details of application.
  • Page 210: Paper

    Appendix > Paper Paper This section explains the paper sizes and types that can be used in the paper source. For details on the sizes, types, and number of sheets of paper that can be loaded in each paper tray, refer to the following: Specifications (page 9-16) Basic Paper Specifications...
  • Page 211: Choosing The Appropriate Paper

    Appendix > Paper Choosing the Appropriate Paper This section describes guidelines for choosing paper. Condition Avoid using paper with bent corners or that is curled, dirty, or torn. Do not use paper that has a rough surface or paper fiber lint, or that is especially delicate. Use of paper in any of these conditions will not only deliver poor copies but may also cause jams and shorten the useful life of the machine.
  • Page 212 Appendix > Paper Other Paper Specifications Porosity: The density of the paper fibers. Stiffness: Paper must be stiff enough or it may buckle in the machine, causing jams. Curl: Most paper naturally tends to curl after the package is opened. When paper passes through the fixing unit, it curls upward slightly.
  • Page 213 Appendix > Paper Paper Sizes that can be Used with This Machine Paper of the following sizes is supported by the machine. Measurements in the table take into account a ±0.7 mm dimensional accuracy for length and width. Corner angles must be 90°...
  • Page 214: Special Paper

    Appendix > Paper Special Paper This section describes printing onto special paper and print media. Special Paper that can be Used with This Machine • Transparencies • Preprinted paper • Bond paper • Recycled paper • Thin paper • Letterhead •...
  • Page 215 Appendix > Paper Label Be sure to feed labels from the multipurpose tray. For selecting labels, use extreme care so that the adhesive may not come in direct contact with any part of the machine and that the labels are not easily peeled from the carrier sheet. Adhesives that stick to the drum or rollers and peeled labels remaining in the machine may cause a failure.
  • Page 216: Thick Paper

    Appendix > Paper Hagaki (Cardstock) Burrs Burrs Before loading Hagaki (Cardstock) into the multipurpose tray, fan them and align the edges. If the Hagaki (Cardstock) paper is curled, straighten it before loading. Printing onto curled Hagaki (Cardstock) may cause jams. Use unfolded Oufuku hagaki (Return postcard) (available at post offices).
  • Page 217: Preprinted Paper

    Appendix > Paper Preprinted Paper Preprinted paper must conform to the specifications. Basic Paper Specifications (page 9-8) The colored ink must be able to withstand the heat of printing. It must be resistant to silicone oil as well. Do not use paper with a treated surface such as glossy paper used for calendars.
  • Page 218: Specifications

    Print margin for top, bottom and both sides is 4.2 mm Warm-up Time Power on 29 seconds or less (23°C/73.4°F, Sleep ECOSYS P5021cdn/ECOSYS P5021cdw 12 seconds or less 60%) ECOSYS P5026cdn/ECOSYS P5026cdw 13 seconds or less Paper Capacity Cassette 250 sheets (80 g/m...
  • Page 219 Space Required (W × D) 16.15" × 23.39" 410 × 594 mm (Using multipurpose tray) Power Source ECOSYS P5021cdn/ECOSYS P5021cdw 120 V Specification Model: 120 V 60 Hz 8.6 A 230 V Specification Model: 220 to 240 V 50 Hz 4.5 A...
  • Page 220: Printer Functions

    27 sheets/min 27 sheets/min 27 sheets/min 27 sheets/min First Print Time Black and ECOSYS P5021cdn/ECOSYS P5021cdw 11 seconds or less (A4, feed from White ECOSYS P5026cdn/ECOSYS P5026cdw 9.5 seconds or less Cassette) Color ECOSYS P5021cdn/ECOSYS P5021cdw 12.5 seconds or less ECOSYS P5026cdn/ECOSYS P5026cdw 10.5 seconds or less...
  • Page 221: Paper Feeder

    Appendix > Specifications Paper Feeder Item Description Paper Supply Method Friction retard feeder (No. Sheets: 250, 80 g/m , 1 cassette) Paper Size A4, B5, A5-R, A5, A6, B6, Letter, Legal, Folio, 216 × 340 mm, Statement-R, Executive, Oficio II, 16K, B5(ISO), Custom (105 ×...
  • Page 222: Apple Talk

    Appendix > Glossary Glossary Accessibility The machine is designed featuring good accessibility even for the elderly and those who are physically challenged or visually impaired. Apple Talk AppleTalk offers file sharing and printer sharing and it also enables you to utilize application software that is on another computer on the same AppleTalk network.
  • Page 223: Ecoprint Mode

    The Job Box function stores print data on the printer and allows users to print single or multiple copies of the stored data later using the printer's operation panel. KPDL (Kyocera Page Description Language) Kyocera's PostScript page description language compatible with Adobe PostScript Level 3. 9-21...
  • Page 224: Ram Disk

    Appendix > Glossary Multipurpose (MP) Tray The paper supply tray on the front side of the machine. Use this tray instead of the cassettes when printing onto envelopes, Hagaki (Cardstock), transparencies, or labels. NetBEUI (NetBIOS Extended User Interface) An interface, developed by IBM in 1985, as an update from NetBIOS. It enables more advanced functions on smaller networks than other protocols such as TCP/IP, etc.
  • Page 225: Status Page

    Appendix > Glossary SMTP (Simple Mail Transfer Protocol) A protocol for E-mail transmission over the Internet or an intranet. It is used for transferring mail between mail servers as well as for sending mail from clients to their servers. Status Page The page lists machine conditions.
  • Page 226: Index

    Index Date Setting Date 6-17 Date Format 6-17 Summer Time 6-17 Time 6-17 Accessibility 9-20 Time Zone 6-17 Adjustment/Maintenance 6-23 Default Gateway 9-20 Administrator 6-23 Settings 6-11 AirPrint 4-10 Device Common 6-17 Anti-theft Lock Slot Buzzer 6-18 AppleTalk 9-20 ColorToner Empty 6-19 Auto Error Clear 6-20...
  • Page 227 GPL/LGPL 1-11 Legal Information 1-10 Grayscale 9-21 Limited Use of This Product viii Guides Provided with the Machine Login 2-13 Logout 2-14 Low Toner Alert 6-21 Handles Network Settings 6-14 Help Screen 2-12 HTTP Network Settings 6-15 HTTPS Management Network Settings 6-15 Media Type Setting Message Language...
  • Page 228 Paper Jams 8-25 Registration Normal 6-23 Cassette 1 8-26 Regular Maintenance Cassette 2 8-26 Report Print Jam Location Indicators 8-25 Print Fonts List Multipurpose Tray 8-29 Print Menu Map Rear Cover 8-32 Print RAM Disk File List Paper Length Guide 2-3, 3-4, Print SD Card File List Paper Settings Print Status Page...
  • Page 229 Wired Status 6-23 Wireless Connection TCP/IP 9-23 Wireless Network TCP/IP (IPv4) Settings 2-19 Settings 2-17 WSD-PRINT TCP/IP (IPv6) 9-21 Network Settings 6-16 Settings 6-12 ThinPrint Network Settings 6-15 ThinPrint Option ThinPrint over SSL Network Settings 6-16 TIFF/JPEG Size Default Time 6-17 Time Zone 6-17...
  • Page 231 8F, No. 288 Nanjing Road West, Huangpu District, Phone: +1-305-421-6640 Shanghai,200003, China Fax: +1-305-421-6666 Phone: +86-21-5301-1777 Fax: +86-21-5302-8300 KYOCERA Document Solutions Canada , Ltd. KYOCERA Document Solutions 6120 Kestrel Rd., Mississauga, ON L5T 1S8, Canada (Thailand) Corp., Ltd. Phone: +1-905-670-4425...
  • Page 232 KYOCERA Document Solutions South Africa (Pty) Ltd. KYOCERA Document Solutions Espana, S.A. KYOCERA House, Hertford Office Park, Edificio Kyocera, Avda. de Manacor No.2, 90 Bekker Road (Cnr. Allandale), Midrand, South Africa 28290 Las Matas (Madrid), Spain Phone: +27-11-540-2600 Phone: +34-91-6318392...
  • Page 233 Rev.1 2016.6 2RBKDEN001...

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