Table of Contents
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10 Troubleshooting
This chapter explains the following topics:
Regular Maintenance ....................................... 10-2
Cleaning ...................................................... 10-2
Cleaning Glass Platen ................................ 10-2
Processor .................................................... 10-2
Cleaning Slit Glass ...................................... 10-3
Cleaning Separator ..................................... 10-4
Cleaning Transfer Roller ............................. 10-5
Toner Container Replacement .................... 10-7
Replace the Waste Toner Box .................... 10-11
Loading Paper ........................................... 10-13
Replacing Staples (4,000-sheet Finisher) ... 10-14
Finisher) .................................................... 10-16
Replacing Staples (Folding Unit) ............... 10-17
Disposing of the Staple Waste .................. 10-19
Disposing of the Punch Waste .................. 10-21
Troubleshooting ............................................. 10-23
Solving Malfunctions ................................. 10-23
Machine Operation Trouble ....................... 10-23
Printed Image Trouble ............................... 10-28
Color Printing Trouble ............................... 10-31
Remote Operation ..................................... 10-32
Responding to Messages ......................... 10-34
Adjustment/Maintenance ................................ 10-54
Overview of Adjustment/Maintenance ...... 10-54
Color Registration Procedure .................... 10-54
Tone Curve Adjustment ............................. 10-58
Drum Refresh ............................................ 10-59
Calibration ................................................. 10-60
Laser Scanner Cleaning ........................... 10-60
Developer Refresh .................................... 10-60
Clearing Paper Jams ...................................... 10-61
Jam Location Indicators ............................ 10-61
Remove any jammed paper in Cassette 1 .... 10-63
Remove any jammed paper in Cassette 2 .... 10-64
Remove any jammed paper in Cassette 3 .... 10-66
Remove any jammed paper in Cassette 4 .... 10-67
(Side Feeder (3,000-sheet)) ...................... 10-70
Side Feeder (500, 1,500-sheet×2)) ........... 10-72
(Side Feeder (500-sheet×3)) ..................... 10-75
Capacity Side Feeder (500, 1,500-sheet×2)) ..... 10-77
Capacity Side Feeder (500, 1,500-sheet×2)) ..... 10-80
Multipurpose Tray ..................................... 10-84
Remove any jammed paper in Right Cover 1 .... 10-85
Remove any jammed paper in Right Cover 3 .... 10-89
Cover 4 ..................................................... 10-90
Left Tray/4,000-sheet Finisher (Tray C) ....... 10-92
Tray .................................................................... 10-93
Remove any jammed paper in the Right Tray .... 10-94
Feeder (500, 1,500-sheet×2)) ................... 10-95
1,500-sheet×2)) ......................................... 10-97
Remove any jammed paper in the Mailbox ... 10-99
Processor .................................................... 10-100
Finisher (Inner) ........................................ 10-101
Finisher (Tray A) .......................................... 10-103
Finisher (Tray B) ..................................... 10-106
Unit (4,000-sheet Finisher) ..................... 10-109
Tray (4,000-sheet Finisher) ...................... 10-115
Unit (100-sheet Staple Finisher) ............... 10-119
Tray (100-sheet Staple Finisher) ............. 10-124
Clearing a Staple Jam .................................. 10-129
Finisher ................................................... 10-129
Staple Finisher ........................................ 10-131
(4,000-sheet Finisher) ............................. 10-134
(100-sheet Staple Finisher) ..................... 10-138
10-1
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Table of Contents
Troubleshooting
