Kyocera MA2001w Operation Manual
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Kyocera MA2001w Operation Manual

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Operation Guide
MA2001w
MA2001
・  Printer Driver & Utility Install
・  Manual Download
Refer to the following URL.
Please scan the code on the right.
Or please check the following URL.
MA2000w
MA2000
https:/ /kyocera.info/
https:/ /kyocera.inst-guide.com/t911f/
kyoceradocumentsolutions.com
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Summary of Contents for Kyocera MA2001w

  • Page 1 Operation Guide MA2001w MA2000w MA2001 MA2000 ・  Printer Driver & Utility Install ・  Manual Download Refer to the following URL. https:/ /kyocera.info/ ➡ Please scan the code on the right. Or please check the following URL. https:/ /kyocera.inst-guide.com/t911f/...
  • Page 2 Thank you for purchasing this machine. This Operation Guide is intended to help you operate the machine correctly, perform routine maintenance, and take simple troubleshooting measures as needed so that the machine can always be used in the optimum condition. Please read this Operation Guide before using the machine.

  • Page 3: Table Of Contents

    Installing Drivers and Utilities (For installation from the DVD (Product Library)) ........ 3-13 Installing Drivers and Utilities (For installation from our website) ............3-21 Uninstalling the Software ........................... 3-30 Wireless Network Setup (MA2001w/MA2000w only) ................3-31 Machine Settings ............................3-36 Configuration .............................. 3-51 Printing Reports ............................
  • Page 4 Cleaning the Machine ........................... 8-7 Maintenance Menu ............................8-15 Prolonged Non-Use and Moving of the Machine ..................8-16 Troubleshooting ............................9-1 Solving Malfunctions ............................ 9-1 Error Messages ............................. 9-7 Clearing Paper Jams ............................ 9-9 Appendix ..............................10-1 Specifications .............................. 10-1...

  • Page 5: Legal And Safety Information

    Legal and Safety Information Safety Conventions in This Guide The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user, other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their meanings are indicated below.
  • Page 6 Environment The service environmental conditions are as follows: Temperature 10 to 32.5 °C Humidity 10 to 80% Avoid the following locations when selecting a site for the machine. • Avoid locations near a window or with exposure to direct sunlight. •...
  • Page 7 Precautions for Use Cautions when handling consumables CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns. Keep parts which contain toner out of the reach of children. If toner happens to spill from parts which contain toner, avoid inhalation and ingestion, as well as contact with your eyes and skin.
  • Page 8 Laser Safety (Europe) Laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this machine is hermetically sealed within the protective housing and external cover. In the normal operation of the product by user, no radiation can leak from the machine.
  • Page 9 SAFETY OF LASER BEAM (USA) 1. Safety of laser beam This machine has been certified by the manufacturer to Class 1 level under the radiation performance standards established by the U.S.DHHS (Department of Health and Human Services) in 1968. This indicates that the product is safe to use during normal operation and maintenance.
  • Page 10 Compliance and Conformity Hereby, KYOCERA Document Solutions Inc. declares that the radio equipment type MA2001w/MA2000w is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.kyoceradocumentsolutions.eu/index/service/dlc.html...
  • Page 11 (2)This device must accept any interference, including interference that may cause undesired operation of the device. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other transmitter. Industry Canada ICES-003 Compliance Label: CAN ICES-3B/NMB-3B * The above statements are valid only in the United States of America and Canada.
  • Page 12 Wireless Connection (Mexico only) The operation of this equipment is subject to the following two conditions: (1) it is possible that this equipment or device may not cause harmful interference, and (2) this equipment or device must accept any interference, including interference that may cause undesired operation. La operación de este equipo está...
  • Page 13 Legal and Safety Information Limited Use of This Product (If equipped) • Radio waves transmitted from this product may affect medical equipment. When using this product in a medical institution or in the vicinity of medical instruments, either use this product according to the instructions and precautions provided by the administrator of the institution or those provided on the medical instruments.
  • Page 14 Legal and Safety Information Legal Information Copying or other reproduction of all or part of this guide without the prior written consent of KYOCERA Document Solutions Inc. is prohibited. Regarding Trade Names • Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the U.S.A.
  • Page 15 Open Source Software License For the “Open Source Software license, go into the following URL and select Country > Product Name > OS > Language and then, refer to the “OSS_Notice” from the manual tab in the “Download”. https://kyocera.info/ 1-11...
  • Page 16 Legal and Safety Information Energy Saving Control Function The device comes equipped with a Sleep where printer functions remain in a waiting state but power consumption is reduced to a minimum after a certain amount of time elapses since the device was last used. Sleep The device automatically enters Sleep when 1 minute has passed since the device was last used.
  • Page 17 This warranty does not cover MFPs or accessories which: (a) have become damaged due to operator negligence, misuse, accidents, improper storage or unusual physical or electrical stress, (b) have used parts or supplies which are not genuine KYOCERA brand parts or supplies, or (c) have had the serial number modified, altered, or removed.
  • Page 18 Describes how to load paper, basic copy, print and scan operations, and troubleshooting. KYOCERA Client Tool User Guide Describes how to use KYOCERA Client Tool. KYOCERA Client Tool is a software program that is installed on your computer to enable you to configure machine settings.
  • Page 19 Legal and Safety Information Conventions in This Guide This manual uses the following conventions. Convention Description Example Italic Typeface Used to emphasize a key word, phrase Refer to Connections on page 3-1. or reference to additional information. Bold Used to denote buttons on the To start printing, click OK.
  • Page 20 Legal and Safety Information 1-16...

  • Page 21: Machine Parts

    Machine Parts Front Machine Components Original Cover Original Size Indicator Plates Platen Inner Tray Paper Stopper Cassette Stopper Operation Panel Rear Machine Components USB Interface Connector 10 Power Cord Connector...

  • Page 22: Operation Panel

    Machine Parts Operation Panel MA2001w/MA2000w MA2001/MA2000 Wireless Network Makes a Wireless Network connection with the key, flashes during the Key/Indicators connection process and lights up after the connection is complete. Function Select key Set the mode to Copy, ID Card Copy, or Scan.

  • Page 23: 2-Digit 7-Segment Indicators

    Sleeping MA2001w/MA2000w only Note When the error code is displayed, refer to Error Messages on page 9-7. KYOCERA Client Tool (software bundled with the GX Driver) will provide more detailed information about the printer status. (Refer to KYOCERA Client Tool Settings on page 3-37.).
  • Page 24 Machine Parts...

  • Page 25: Preparation

    Preparation Connections This section explains how to start up the machine. Connecting the USB Cable Follow the steps as below for connecting the USB cable. Connect the USB cable to the machine’s USB interface connector. Note Use a USB cable with a rectangular Type A plug and a square Type B plug. The USB cable should be shielded and no longer than 5 meters (16 feet) long.

  • Page 26: Power On/Off

    Preparation Power On/Off Power On Press [Main Power] ( ). The machine begins to warm up. IMPORTANT If you install the toner cartridge and switch on the power, a screen with two bars ( ) rotating is shown on the display on the operation panel. Once 01 appears in the display on the operation panel, machine installation is complete. Power Off Press and hold [Main Power] ( ) for 2 seconds or more.

  • Page 27: Loading Paper

    Preparation Loading Paper General Guidelines The machine is designed to print on standard copier paper, but it can also accept a variety of other types of paper within the limits specified below. Note The manufacturer assumes no liability for problems that occur when paper not satisfying these requirements is used.
  • Page 28 Preparation Minimum and Maximum Paper Sizes The minimum and maximum paper sizes are as follows. Minimum Paper Size 148 mm (5.83 inches) Maximum Paper Size 216 mm (8.5 inches) Selecting the Right Paper This section describes the guidelines for selecting paper. Condition Avoid using paper that is bent at the edges, curled, dirty, torn, embossed, or contaminated with lint, clay, or paper shreds.
  • Page 29 Preparation • Executive (7.25 × 10.5 inches) • Envelope C5 (162 × 229 mm) • Oficio II (8.5 × 13 inches) • 216 × 340 mm • 16 K (197 × 273 mm) • Custom* 148 × 148 to 216 × 356 mm, 5.83 × 5.83 to 8.5 × 14 inches If the length of custom paper is larger than 297 mm (11.69 inches), the machine can be substituted A4, Folio, Legal, and Oficio II as the standard paper size.
  • Page 30 Preparation Other Paper Properties Porosity: Indicates the density of paper fiber. Stiffness: Limp paper may buckle in the machine, resulting in paper jams. Curl: Most paper naturally tends to curl one way if left unpacked. When paper passes through the fixing unit, it curls upward a little.
  • Page 31 Preparation Special Paper The following types of special paper can be used: • Preprinted paper • Bond paper • Recycled paper • Rough paper • Letterhead paper • Colored paper • Prepunched paper • High-quality paper Use paper that is sold specifically for use with copiers or printers (heat-fusing type). Since the composition and quality of special paper vary considerably, special paper is more likely than white bond paper to give trouble during printing.
  • Page 32 Not only can preset paper types be selected, but it is also possible for you to define and select customized paper types. Paper type can be changed using the printer driver and KYOCERA Client Tool. The following types of paper can be used.
  • Page 33 Preparation Loading Paper into Cassette 150 sheets of A4 or Letter paper (80 g/m²) may be loaded into the cassette. Open the front cover. If necessary, open the paper stopper shown in the figure. When using paper other than A5 (Landscape), remove the stopper from the paper length guide.
  • Page 34 Preparation Adjust the paper length guide to the paper size required. Note When using A4/Letter or larger paper, pull out the paper length guide. When using A5 (Landscape) paper, attach the stopper. Move the stopper to the A5 (Landscape) position. 3-10...
  • Page 35 When using A5 (Landscape) paper, load the paper as shown in the illustration. Note When using A5 (Landscape) paper, do not close the front cover. Specify the paper size and type for the cassette using KYOCERA Client Tool. For more information, refer to Configuration on page 3-51.

  • Page 36: Loading Originals

    Preparation Loading Originals You may place books or magazines on the platen in addition to ordinary sheet originals. Note Shadows may be produced around the edges and in the middle of open-faced originals. Align it flush against the original size indicator plates with the back left corner as the reference point.

  • Page 37: Installing Drivers And Utilities (For Installation From The Dvd (Product Library))

    KYOCERA Client Utility that enables current and all supported 3-36 Tool devices status, features and settings to be accessed. When KYOCERA Client Tool is installed, the following utilities are installed. • Status Monitor (page 3-41) • Preset Tool (page 3-43) •...
  • Page 38 Preparation Installing the Software in Windows If you are connecting this machine to a Windows PC, follow the next steps to install the software. The example shows you how to connect your machine to a Windows 10. Note In Windows operating systems, you must be logged in with administrator privileges to install the software. You can use either Quick Installer or Custom Installer to install the software.
  • Page 39 If the installer does not detect a print system, check that the print system is connected via USB or a network and that it is turned on.Then click (Refresh) to search print system again. Wireless Connection is only possible with the MA2001w/MA2000w. 3-15...
  • Page 40 Preparation Select the device you want to install, and click Install. Note If the Found New Hardware Wizard appears, click Cancel. If a hardware installation warning message appears, click Continue. If the Windows security window appears, click Install this driver software anyway. A message appears saying that your software is ready to use.
  • Page 41 Preparation Custom Installer Use Custom Installer if you want to specify the printer port and select the software to be installed. (The below screens show an example that the machine is connected to a computer via USB.) Select Connection method for Custom Installer. Select Custom Install.
  • Page 42 Preparation Utility Click tab and select the utility to be installed. Click Install. A message appears saying that your software is ready to use. To print a test page, select the Print a test page checkbox and select the machine. Click Finish to exit the installation wizard.
  • Page 43 Note Installation on Mac OS must be done by a user logged on with administrator privileges. For installation from our website, refer to Installing Software in Mac Computer on page 3-27 Insert the DVD. Double-click the Kyocera icon. Display the screen. Double-click OS X x.x depending on your Mac OS version.
  • Page 44 Preparation (MA2001w/MA2000w only) If an IP connection is used, the settings below are required. Open System Preferences and add the printer. Select Default and click the item that appears in "Name" and then select the driver in "Use". The selected machine is added.

  • Page 45: Installing Drivers And Utilities (For Installation From Our Website)

    To use printer function or TWAIN/WIA connection, download and install prerequisite softwares from our website (https://kyocera.info/). Ensure the machine is plugged in and connected to the PC before installing the software. Note Install the software when the machine status is online*.
  • Page 46 Downloading and installing from the website Download and install a software from our website. Enter "https://kyocera.info/" to the browser's address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
  • Page 47 Install a software by using a web installer downloaded from our website. Launch a web browser. Enter "https://kyocera.info/" to the browser's address bar or location bar. Enter and search the product name, and select this product from the candidate list.
  • Page 48 Preparation Change the selected operating system and its language setting as needed. Click "Web installer" Read the license agreement. Click Agree to contract and download if there is no problem. A web installer will be downloaded. Double-click the downloaded installer to launch. Note Installation on Windows must be done by a user logged on with administrator privileges.
  • Page 49 Preparation Read the license agreement. Click Accept if there is no problem. Click Install. Select a model and click Next. Note The machine cannot be detected unless it is on. If the computer fails to detect the machine, verify that it is connected to the computer via a network or USB cable.
  • Page 50 Preparation Select softwares you want to install. Note Softwares recommended to install have in their checkboxes by default. Configure them as needed. Click Install. When Install is clicked, a screen which asks for cooperation for data collection may appear. Select one of the answer choices and click OK.
  • Page 51 Download and install a software from our website. Launch a web browser. Enter "https://kyocera.info/" into the address bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
  • Page 52 Preparation Driver tab > "Mac Printer Driver(x.x and later)" An installer of the selected software will be downloaded. Install the Printer Driver. Double click to launch the downloaded installer. Install the printer driver as directed by the instructions in the installation software. This completes the printer driver installation.
  • Page 53 Preparation (MA2001w/MA2000w only) If an IP connection is used, the settings below are required. Open System Preferences and add the printer. Select Default and click the item that appears in "Name" and then select the driver in "Use". The selected machine is added.

  • Page 54: Uninstalling The Software

    Click Search box in taskbar, and enter "Uninstall Kyocera Product Library" in the search box. Select Uninstall Kyocera Product Library in the search list. Note In Windows 8.1, click Search in charms, and enter "Uninstall Kyocera Product Library" in the search box. Select Uninstall Kyocera Product Library in the search list.

  • Page 55: Wireless Network Setup (Ma2001W/Ma2000W Only)

    Preparation Wireless Network Setup (MA2001w/MA2000w only) When the wireless network connection settings are configured, it is possible to print or send in a wireless network (wireless LAN) environment. Note Before configuring the wireless network settings, connect the computer to the access point of the network or wireless router.
  • Page 56 Turn on the computer. Open the KYOCERA Client Tool. Click Start button on the Windows > Kyocera > KYOCERA Client Tool. Click the Wireless Network settings tab > Wireless Network Setup Tool. Click Do not use WPS. > Next >.
  • Page 57 Preparation Click Next >. Select an access point you want to connect the device, and then click Next >. Note To manually enter the access point settings, select Manual Setup. Enter the pre-shared key, and then click Next >. 3-33...
  • Page 58 Connect the machine with a computer via USB cable when the machine is powered on. Turn on the computer. Open the KYOCERA Client Tool. Click Start button on the Windows > Kyocera > KYOCERA Client Tool. Click the Wireless Network settings tab > Wireless Network Setup Tool. 3-34...
  • Page 59 Preparation Click Generate PIN > Next >. Check the PIN, and then click Next >. Enter the PIN checked in step 6 into the access point. The network between this machine and the computer is configured. For entering the PIN, refer to the Device Operation Guide. Select the check boxes of functions you want to use with Wireless Network connection, and click Finish.

  • Page 60: Machine Settings

    Note For the detailed functions of KYOCERA Client Tool, refer to KYOCERA Client Tool User Guide. Accessing KYOCERA Client Tool To open the KYOCERA Client Tool, click Start button on the Windows > Kyocera > KYOCERA Client Tool. Note KYOCERA Client Tool can also be opened by clicking KYOCERA Client Tool icon on the desktop.
  • Page 61 Description Page Machine list The list at the top of KYOCERA Client Tool screen includes all of the — supported machines installed on your computer. You can select a machine from this list to view its properties and select available options, such as configuration, maintenance, and driver download.
  • Page 62 The Device Overview tab shows the machine settings. — Close Clicking Close exits KYOCERA Client Tool. — * To display KYOCERA Net Viewer , KYOCERA Net Viewer must be installed. Print Tab Item Description Preferences Opens the Printing Preferences screen for the selected machine.
  • Page 63 Preparation Device Tab Reference Item Description Page Configuration Opens the Configuration screen for the selected machine. 3-51 Preset Opens the Preset Tool screen for the selected machine. 3-43 Device restart Click the Device restart icon to restart the machine. Click Yes to confirm. —...
  • Page 64 Driver Download Click to open the download page of our website. You can — download software and find an authorized dealer. To display KYOCERA Net Viewer, KYOCERA Net Viewer must be installed. Wireless Network Tab (MA2001w//MA2000w only) Item Description Reference Page Wireless Network Run the Wireless Network Setup Tool.
  • Page 65 Status Monitor When KYOCERA Client Tool is installed, you can check the machine status in the Status Monitor icon. The Status Monitor icon displays machine status messages in the lower right corner of the screen.
  • Page 66 Preparation When the Status Monitor icon is active, you can select KYOCERA Client Tool options by right-clicking the icon in the system tray. Item Description Show/Hide the Switches between hiding and showing KYOCERA Client Tool screen. KYOCERA Client Tool Run on startup If you select this option, the Client Tool will start automatically.
  • Page 67 If you have settings that are frequently changed from the default settings, register the settings in a program. You can simply select the program number as needed to recall those functions. Programs can be registered from a computer using Preset Tool. The Preset Tool is a function of KYOCERA Client Tool. Three programs can be registered per function.
  • Page 68 Preparation General Reference Item Description Page Program number Select the program number (1 to 3) to be registered. When a program number is — selected, the settings registered in that number appear in the right-hand screen. Summary Shows a list of the settings of the selected program. —...
  • Page 69 Preparation Copy Tab Item Description Original size Specify the size of originals being scanned. Value: Letter, A4, A5, A6, B5 (JIS), B5 (ISO), Custom, 16K, Statement, A5-R (A5 (Landscape)) Note Refer to Configuration on page 3-51 for selecting Custom. Original image Select image quality suited to the type of original.
  • Page 70 Preparation Item Description Zoom Adjust the magnification to reduce or enlarge the original image. Value: 100%, Auto, Custom, Fixed When Custom or Fixed is selected, the Zoom screen is displayed. Zoom level (Fixed) Custom* Adjusts the image to match present Specify the image size in 1% increment sizes.
  • Page 71 Preparation Scan Tab Item Description Name Set a name for the Program. Up to 18 characters can be entered. Original size Specify the size of originals being scanned. Value: Letter, A4, A5, A6, B5 (JIS), B5 (ISO), Custom, 16K, Statement, A5-R (A5 (Landscape)) Note Refer to Configuration on page 3-51 for selecting Custom.
  • Page 72 Preparation Item Description Resolution Select fineness of scanning resolution. Value: 200×200 dpi 300×300 dpi 400×400 dpi 600×600 dpi Reverse image When this is selected, the image color reverses. File name Assign a document name to scanned images. When there are multiple pages, a three-digit incrementing number such as Scan_001, Scan_002...
  • Page 73 Quick Scan Settings Change the settings for Scan to PDF, Scan to Email and Scan to Folder. Start KYOCERA Client Tool as explained in Accessing KYOCERA Client Tool on page 3-36. Click Preferences or Quick Scan Settings on the Scan tab.
  • Page 74 Preparation Item Description Destiny Select the density. Value: -3 (Lighter) to 3 (Darker) Reverse image When this is selected, the image color reverses. Reset Reset the settings to the previous settings. Help Displays the Help screen. OK/Close Clicking OK exits the TWAIN Settings after applying the modified scan settings. Clicking Close exits the TWAIN Settings without applying the modified scan settings.

  • Page 75: Configuration

    Preparation Configuration The Configuration is a function of KYOCERA Client Tool. The default settings of the machine can be changed and the messages that appear in the Status Monitor can be set. Note For the detailed functions of the Configuration, refer to KYOCERA Client Tool User Guide.
  • Page 76 Preparation Configuration Screen General MA2001w/MA2000w MA2001/MA2000 Reference Item Description Page Device Defaults Configure overall machine operation. 3-53 Copy Configure settings for copying functions. 3-55 Communication Configure settings for Communication. 3-56 SNMP Traps Configure settings for SNMP Traps. 3-57 Status Monitor Configure settings for the Status Monitor.
  • Page 77 Preparation Device Defaults Tab Item Description Power off timer Select the length of time before the machine shuts off automatically when not in use. The default preset time is 3 days. Value: 1 to 6 hours, 9 hours, 12 hours, 1 day to 1 week •...
  • Page 78 Preparation Item Description Form feed timeout When receiving print data from the computer, the machine may sometimes wait if there is no information signaling that the last page does not have any more data to be printed. When the preset timeout passes, the machine automatically prints the documents.
  • Page 79 Preparation Copy Tab Item Description Orientation Set the original orientation defaults. Value: Top edge top Top edge left EcoPrint Select the EcoPrint default. Value: Zoom Sets Zoom settings to either Value: Auto, 100% Density Set the default value for the copy density. Value: Lighter (-3), Lighter (-2), Lighter (-1), Normal, Darker (+1), Darker (+2), Darker (+3) 3-55...
  • Page 80 Preparation Communication Tab (MA2001w/MA2000w only) Item Description Host name Enter the host name of the machine. MAX characters: 16 TCP/IP Select the check box to enable the DHCP protocol. Enter the IP address, Subnet mask, and Default gateway values. SNMP Select the check box to enable the SNMP protocol, and then select SNMP protocol options.
  • Page 81 Preparation SNMP Traps Tab (MA2001w/0MA2000w only) Item Description Trap Recipient You can select SNMP trap settings for 1 or 2 IP addresses. Should an error occur, such as Add paper, the machine automatically generates a trap. The trap sends an error message to one or two predetermined trap recipients.
  • Page 82 Select to create an alert when the toner starts running low, and then select a percentage between 0 and 100. If the toner level goes below this percentage, an alert icon is displayed on the Supplies tab at the bottom of KYOCERA Client Tool screen. Enable event Select to activate the notification feature for selected machine events.

  • Page 83: Printing Reports

    Pressing for 3 seconds: Prints the status page. Pressing for 10 seconds: Prints the network status page. (MA2001w/MA2000w only) Pressing for 20 seconds: Prints the event log page. Note Attention Indicator blinks once at each of 3, 10, and 20 seconds after starting pressing the Mode Select key.
  • Page 84 Preparation 3-60...

  • Page 85: Copying

    Basic Operation Follow the steps as below for basic copying. Configure necessary settings in KYOCERA Client Tool in advance. Refer to Machine Settings on page 3-36. Press the Function Select key to turn on the Copy Indicators. Place the originals. For details, refer to Loading Originals on page 3-12.

  • Page 86: Manual Duplex

    Copying Manual Duplex To copy on both sides of the paper, use Manual Duplex. Select copy functions and place the front-side original (or odd numbered page) as explained in Manual Duplex on page 4-2. Press [Start] ( ) to start copying. The front side is copied. Retrieve the paper from the inner tray.
  • Page 87 Copying Copy the back side (or even numbered page). Load the paper as shown. Long Edge Binding Short Edge Binding (Finished) (Finished) Place the back-side original (or even numbered page). For details, refer to Loading Originals on page 3-12. Press [Start] ( ).

  • Page 88: Using Programs

    ). When you have finished scanning all pages, press [+] or [-] to select - and press [Start] ) again to start printing. Note To set a function from KYOCERA Client Tool, refer to Default and Program Settings on page 3-43.

  • Page 89: Id Card Copy

    Copying ID Card Copy Use to copy the front and back sides of a license or other ID card on one sheet of paper. Press the Function Select key to turn on the ID Card Copy Indicators. Place the original. Align with the ID Card marks on the Original Size Indicator Plates. For details, refer to Loading Originals on page 3-12.
  • Page 90 Copying...

  • Page 91: Printing

    Printing Printing from PC Follow the steps below to print documents from applications. In case of using the EcoPrint function, the product operating sound and the power consumption can be reduced. However, the printing speed will be slower and the image quality will be thinner. Note To print the document from applications, install the printer driver on your computer.

  • Page 92: Printing On Non-Standard Sized Paper

    Printing Select the Basic tab. Click “Print size” menu and select the paper size to use for printing. To load the paper of size that is not included in print sizes of the machine, the paper size needs to be registered. For details, refer to Printing on Non-standard Sized Paper on page 5-2.
  • Page 93 Printing Click the New. Enter the paper size. Enter the name of the paper. Click the Save. Click the OK. In the “Print size” menu, select the paper size (name) that you registered in steps 5 to 8. Select the type of paper in the “Media type” menu.

  • Page 94: Manual Duplex

    Printing Manual Duplex To print on both sides of the paper, use Manual Duplex. The even pages are printed first and then reloaded to print the odd pages. An instruction sheet is available to assist with loading the sheets in the correct orientation and order. Note Ensure Print manual duplex instructions is selected to receive the instruction sheet.
  • Page 95 Printing Load the even pages printed into the cassette with the instruction sheet facing down and the arrows pointing toward the machine. Long Edge Binding Short Edge Binding (Finished) (Finished) Manual Duplex Instructions Manual Duplex Instructions Long Edge Binding Short Edge Binding Note If the paper is considerably curled in one direction, roll the paper in the opposite direction to counteract the curl.

  • Page 96: Printer Driver Print Settings Screen

    Printing Printer Driver Print Settings Screen The printer driver print settings screen allows you to configure a variety of print-related settings. Refer to Printer Driver User Guide. Description Quick Print tab Use this tab to define basic print options into group profiles that can be accessed quickly and easily. Basic tab Use this tab to select the page size and orientation.

  • Page 97: Displaying The Printer Driver Help

    Printing Displaying the Printer Driver Help The printer driver includes Help. To learn about print settings, open the printer driver print settings screen and display Help as explained below. Click the ? button in the upper right corner of the screen. Click the item you want to know about.
  • Page 98 Printing...

  • Page 99: Scanning

    C:\Users\<User >\Documents Note The Program is used to change the settings. Refer to Using Programs on page 6-2. When using Push Scan, KYOCERA Client Tool must be running on the computer. Refer to Accessing KYOCERA Client Tool on page 3-36.

  • Page 100: Using Programs

    Scanning Press [Start] ( ) to start scanning. Using Programs If there are settings that you frequently change from the default state, register the settings in a program. You can simply select the program number as needed to recall those functions. Scan functions can be registered in three programs.

  • Page 101: Quick Scan (Scan To Pdf/Scan To Email/Scan To Folder)

    Scan to Folder: Saves the scanned image to a specified folder. Note The folder in which the scanned image is saved and the file format can be set in advance in KYOCERA Client Tool. Refer to Quick Scan/TWAIN Settings on page 3-49.

  • Page 102: Scanning Using Twain/Wia

    Scanning Scanning using TWAIN/WIA This section explains how to scan an original using TWAIN/WIA. The procedure for scanning using the TWAIN driver is explained as an example. The WIA driver is used in the same way. Place the originals. For details, refer to Loading Originals on page 3-12. Activate the TWAIN compatible application.
  • Page 103 Scanning Item Description Original image Select original image type for best results. Value: Text, Photo, Text+Photo Density Select the density. Value: -3 (Lighter) to 3 (Darker) Reverse image When this is selected, the image color reverses. Reset Reset the settings to the default value. Preview area Displays a preview of the scanned image.
  • Page 104 Scanning...

  • Page 105: Useful Functions

    This function is to make the original image less distinguishable, and it does not guarantee to make the image fully indistinguishable. Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-36. Click Data Masking in the Work-from-home tab. The Data Masking screen is displayed.

  • Page 106: Using Remote Fax

    Note To use this function, Microsoft .NET Framework 4.8 or later is required to be installed. Starting Remote FAX Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-36. Click Remote FAX in the Work-from-home tab. The Remote FAX starts.
  • Page 107 Refresh ( Refreshes status of the device selected in the device list. Connected to Displays the device selected in the KYOCERA Client Tool before starting the Remote FAX. Originals will be scanned with this device. Status Displays status of the device displayed in "Connected to". To refresh the status, click the Refresh ( ) icon.
  • Page 108 Click Next >. Configure the connection setting according to the instruction on screen, and click Next. Note Configurable items are same as the setting in the KYOCERA Net Viewer. For details, refer to KYOCERA Client Tool User Guide. For information required for the setting, contact the administrator of the connecting network.
  • Page 109 Useful Functions Check the contents of the setting, and click Finish. Note To remove a registered device, select a device to be removed, right-click it, and select Delete device. Installing Fax Driver Install the fax driver to your computer. Click Install driver ( Note Installation on Windows must be done by a user logged on with administrator privileges.
  • Page 110 To load an existing setting, click Import and select a file to be loaded. To save the current setting, click Export. Configurable items are same as the setting in the KYOCERA Net Viewer. For details, refer to KYOCERA Client Tool User Guide.
  • Page 111 Useful Functions Check the contents of the setting, and click Finish. Installation will start. Click OK. This completes the installation.
  • Page 112 Useful Functions Sending Fax Follow the steps below to send a document with remote fax. Select a device to be used for remote fax, and click Send FAX ( Note If a fax driver for the selected device is not installed, a confirmation screen appears. Click Yes to install a fax driver, or click No and select a different device.
  • Page 113 Useful Functions Click Start scan. Scanning starts. Click Send. When Scan document is selected When Select file is selected Note Click Preview to see the document to be sent. Enter the destination, and click Send. Note You can also select a destination from the address book, or send with a cover page attached. For details, refer to Chapter 6 "Sending Faxes from PC"...
  • Page 114 Useful Functions Checking Received Fax Follow the steps below to check fax sent to your company. Select a device that received fax, and click Document box ( Select a received document. Received fax will be displayed. Note If a password is set to a box, enter a correct password. Documents cannot be printed or downloaded from the fax memory RX box.
  • Page 115 Useful Functions Configuring Notification Setting when Fax is Received Follow the steps below to configure the notification setting when fax is received. Select a device to be configured, and click FAX receive notification settings ( Configure the notification setting. Item Description Notification Select whether to notify reception.
  • Page 116 Select a device to be configured, right-click it, and click Communication settings. Configure the communication settings. Note Configurable items are same as the setting in the KYOCERA Net Viewer. For details, refer to KYOCERA Client Tool User Guide. For information required for the setting, contact the administrator of the connecting network.
  • Page 117 Useful Functions Checking Incoming/Outgoing fax logs Select a device to check a log, and click FAX logs ( Select a log and click Properties ( A log detail screen will appear. Note To refresh the log list, click Refresh ( To switch the logs to be displayed, click Logs filter ( ).

  • Page 118: Checking Counter

    This function cannot be used when scanning originals, or when the Configuration, Preset, or Maintenance Menu screen is displayed. Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-36. Click Counter in the Work-from-home tab. The Counter screen appears.

  • Page 119: Using Log Settings

    The print image logs may include print jobs that have been canceled or restarted. Starting Log Settings Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-36. Click Log Settings in the Work-from-home tab.
  • Page 120 Useful Functions Operations during the Initialization of Log Setting The following screen is displayed when you initialize the log settings. Operation method will differ depending on the user privileges. For users with administrator privileges Click on "Configure as admin" to configure the server settings necessary to use the log settings. You can also generate configuration files that are necessary for users without administrator privileges to use the log settings.
  • Page 121 Useful Functions Enter the LDAP server connection parameters and click “OK.” Note Please check with your LDAP server administrator for the information necessary to configure the settings. Configure the necessary items and click “OK.” 7-17...
  • Page 122 Useful Functions Item Description Image log function Sets whether to enable the log settings or not. Server settings Configures the settings to connect to the log-sending server. Click “Change” and configure the server. Please check with your destination server's administrator for the information necessary to configure the settings.
  • Page 123 Useful Functions Item Description View event log Displays the change history of the log settings. Configuring the Log Settings (Users) This section will show you how to configure the log settings (users). Configure the necessary items and click “OK.” 7-19...
  • Page 124 Useful Functions Item Description Update using configuration file Log settings can be updated by clicking “Import” to load the configuration file provided by a user with administrator privileges. Export job logs to file Click “Export” to output the job logs to a file. Send logs to server folder Click “Send now”...

  • Page 125: Maintenance

    Toner Kits For best results, we recommend that you only use genuine Kyocera Parts and Supplies. Should any damage be caused by the application of a toner other than the original toner, then this damage is excluded from the guarantee.
  • Page 126 CAUTION Do not attempt to incinerate the Toner Cartridge. Dangerous sparks may cause burns. KYOCERA Document Solutions Inc. is not liable against any damages or problems arising from the use of toner cartridges other than those designated as original Kyocera toner cartridges. For optimum performance, it is also recommended to use only the Kyocera toner cartridges which are specifically intended for use in your country or region.
  • Page 127 Maintenance Take the new toner cartridge out of the toner kit. Shake the new toner cartridge at least 5 times as shown in the figure in order to distribute the toner evenly inside the container. Remove the cover from the toner cartridge. Set the new toner cartridge to its position, aligning the guides at both ends with the slots in the machine.

  • Page 128: Drum Unit Replacement

    Maintenance Drum unit Replacement When the cumulative printing count reaches 10,000, the Attention Indicator flashes. Replace the drum unit immediately. Open the top cover. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.
  • Page 129 Maintenance Pull up the drum unit lever, and remove the drum unit. Note Put the old drum unit in the plastic bag (supplied with the new drum kit) and discard it later according to the local code or regulations for waste disposal. Take the new drum unit out of the drum kit.
  • Page 130 ) and Mode Select key for 5 seconds to stop flashing of the Attention Indicator. Note You can also stop flashing of the Attention Indicator from the Maintenance Menu of the KYOCERA Client Tool. Refer to Maintenance Menu on page 8-15.

  • Page 131: Cleaning The Machine

    Maintenance Cleaning the Machine Clean the machine regularly to ensure optimum output quality. Original Cover/Platen Wipe the backside of the original cover and the platen with a soft cloth dampened with alcohol or mild detergent. Note Do not use organic solvents or other strong chemicals.
  • Page 132 Maintenance Cleaning the Machine To avoid print quality problems, the interior of the machine must be cleaned with every toner cartridge replacement. Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items. Open the top cover.
  • Page 133 Maintenance Pull up the drum unit lever, and remove the drum unit. Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes. Place the drum unit flat on a clean, level surface. IMPORTANT Do not place the drum unit on end.
  • Page 134 Maintenance On the drum unit, slide the main charger cleaner (gray) back and forth 2 or 3 times to clean the charger wire, then return it to its original position (CLEANER HOME POSITION) IMPORTANT Remove the fixing tape on the main charger cleaner before cleaning for the first time. After cleaning, make sure you restore the main charger cleaner to its home position.
  • Page 135 Maintenance Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press the levers on both ends of the toner cartridge until they click. Close the top cover. Note If you hear a noise after closing the top cover, remove drum unit and toner cartridge and set them again. 8-11...
  • Page 136 Maintenance Cleaning the Drum Unit Clean the drum unit if black or white dots appear on printed pages. Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items. Open the top cover. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.
  • Page 137 Maintenance Pull up the drum unit lever, and remove the drum unit. Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes. Turn the drum unit gear by hand while looking at the surface of the drum roller. Wipe the surface of the drum gently with a dry cotton swab until the dust or glue on the surface comes off.
  • Page 138 Maintenance After cleaning, return the removed drum unit to its position, aligning the guides at both ends with the slots in the machine. After that, press down the drum unit lever until they click. Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press the levers on both ends of the toner cartridge until they click.

  • Page 139: Maintenance Menu

    Maintenance Maintenance Menu The Maintenance Menu that the user can adjust from KYOCERA Client Tool is described below. In addition, also refer to KYOCERA Client Tool User Guide. Maintenance Menu Description Adjust print Altitude setting If you are using the machine at an altitude of 1500 m or higher and print...

  • Page 140: Prolonged Non-Use And Moving Of The Machine

    Maintenance Maintenance Menu Description Adjust scan Scanning start Adjust the position of the scanned position position image. Platen: -10 Scan margins Adjust the width of the top edge, bottom edge, left edge and right edge margins. A: Left edge Top edge: +10 B: Top edge C: Right edge D: Bottom edge...

  • Page 141: Troubleshooting

    Pressing [Start] ( Is there a message on the machine Determine the appropriate response to does not produce copies. screen, KYOCERA Client Tool, or the the message and respond accordingly. Status Monitor? Is the machine in Sleep mode? Press any key on the operation panel —...
  • Page 142 Troubleshooting Reference Symptom Checkpoints Corrective Actions Page Vapor is emitted near the Check if the temperature is low near Depending on the operating — inner tray. the location of the machine, or if the environment of the machine and the paper that is being used has been condition of the paper, heat generated exposed to humidity.
  • Page 143 If necessary, replace the toner cartridge. Check the Print density setting in Increase the adjustment value for the 3-53 KYOCERA Client Tool. Print density setting in KYOCERA Client Tool. White streaks appears. Check the toner cartridge. If necessary, replace the toner cartridge.
  • Page 144 Check the Print density setting in Decrease the adjustment value for 3-53 KYOCERA Client Tool. Print density in KYOCERA Client Tool. Dirt on the top edge or Is the interior of the machine dirty? If the problem is not solved even after back of the paper.
  • Page 145 • Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at: hpps://www.kyocera.info/. • Make sure that the procedures for printing are correctly followed in the application software. Consult the...
  • Page 146 Corrective actions for the currently occurring error can be checked by opening a troubleshooting page on our website. Checking from a PC Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-36. Click the Troubleshooting icon in the Maintenance tab.

  • Page 147: Error Messages

    An error code appears in the display on the operation panel. • KYOCERA Client Tool and Status Monitor will show the status of the machine. If the Attention indicator is lit or flashing and an error code appears in the display on the operation panel, check the KYOCERA Client Tool or Status Monitor.
  • Page 148 ) and connect the USB E-0015 cable. The PC is powered off. Press [Stop] ( ) and turn the PC power Cannot find KYOCERA Client Tool. Press [Stop] ( ) and open KYOCERA Client Tool. — Not connected. The USB cable is not connected.

  • Page 149: Clearing Paper Jams

    If paper jams in the paper transport system, or no paper sheets are fed at all, the machine automatically goes offline, and the Attention indicator will flash. KYOCERA Client Tool can indicate the location of the paper jam (the component where the paper jam has occurred).
  • Page 150 Troubleshooting Paper output area Open the top cover. Open the paper stopper shown in the figure. Remove any partially fed paper. Close the paper stopper and top cover. The machine warms up and resumes printing. 9-10...
  • Page 151 Troubleshooting Inside the Machine Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items. Open the top cover. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine. 9-11...
  • Page 152 Troubleshooting Pull up the drum unit lever, and remove the drum unit. CAUTION The fuser unit inside the machine is hot. Do not touch it, as it may result in burn injury. Note The drum is sensitive to light. Never expose the drum unit to light for more than five minutes. If the jammed paper appears to be pinched by rollers, pull it along the normal running direction of the paper.
  • Page 153 Troubleshooting Return the removed drum unit to its position, aligning the guides at both ends with the slots in the machine. After that, press down the drum unit lever until they click. Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press the levers on both ends of the toner cartridge until they click.
  • Page 154 Troubleshooting Cassette Follow the steps below to clear paper jams in the cassette. IMPORTANT Do not try to remove paper that has already been partially fed. Refer to Inside the Machine on page 9-11. Remove any partially fed paper. Check to see if paper is loaded correctly. If not, reload the paper. Press [Stop] ( ) to clear the error and the printer warms up and resumes printing.
  • Page 155 Troubleshooting If paper feed failure occurs Check on and reduction of number of paper sheets loaded If an excessive amount of thick paper is loaded in the cassette, it may not be fed. In that case, reduce the number of sheets to be loaded.
  • Page 156 Troubleshooting Cleaning the Paper feed roller If a paper often jams, clean the paper feed roller. Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items. Open the top cover. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine. 9-16...
  • Page 157 Troubleshooting Pull up the drum unit lever, and remove the drum unit. Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes. Push up the release lever, and then move the paper feed roller to the right.. Remove the paper feed roller.
  • Page 158 Troubleshooting Use a clean, lint free cloth to clean dust and dirt away from the paper feed roller. Attach the removed paper feed roller, and move it to the left until it clicks. Note If you can't set the paper feed roller well, turn the shaft shown below with your finger to engage the coupling. 9-18...
  • Page 159 Troubleshooting After cleaning, return the removed drum unit to its position, aligning the guides at both ends with the slots in the machine. After that, press down the drum unit lever until they click. Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press the levers on both ends of the toner cartridge until they click.
  • Page 160 Troubleshooting 9-20...

  • Page 161: 10 Appendix

    Image Write System Semiconductor laser and electrophotography Memory MA2001w/MA2000w: 64MB MA2001/MA2000: 32MB Interface USB Interface Connector: 1 (Hi-Speed USB) Wireless LAN: 1 (MA2001w/MA2000w only) Operating Environment Temperature 10 to 32.5°C/50 to 90.5°F Humidity 10 to 80% Altitude 3,500 m/11,482.8 ft maximum...
  • Page 162 Appendix Copy Functions Item Description Paper Size A4, A5 (Landscape), A5, Folio, JIS B5, ISO B5, Letter, Legal, Envelope C5, Executive, Oficio II (8.5 × 13 inches), 216 × 340 mm, 16 K, Custom (148 × 148 to 216 × 356 mm, 5.83 × 5.83 to 8.5 × 14 inches) Copying Speed A4: 20 images/min (300 ×...
  • Page 163 Appendix Printer Functions Item Description Paper Size A4, A5, A5 (Landscape), Folio, JIS B5, ISO B5, Letter, Legal, Envelope C5, Executive, Oficio II (8.5 × 13 inches), 216 × 340 mm, 16 K, Custom (148 × 148 to 216 × 356 mm, 5.83 × 5.83 to 8.5 × 14 inches) Printing Speed* A4: 20 images/min Letter: 21 images/min...
  • Page 164 Appendix 10-4...
  • Page 166 KYOCERA Document Solutions America, Inc. KYOCERA Document Solutions Asia Limited Headquarters 13/F., Mita Centre, 552-566, Castle Peak Road, Tsuenwan, 225 Sand Road, Fairfield, New Jersey 07004-0008, U.S.A. NT, Hong Kong Phone: +1-973-808-8444 Phone: +852-2496-5678 Fax: +1-973-882-6000 Fax: +852-2610-2063 Latin America...
  • Page 167 Fax: +33-1-69853409 KYOCERA Document Solutions KYOCERA Document Solutions South Africa (Pty) Ltd. Espana, S.A. KYOCERA House, Hertford Office Park, 90 Bekker Road Edificio Kyocera, Avda. de Manacor No.2, 28290 Las (Cnr. Allandale), Midrand, South Africa Matas (Madrid), Spain Phone: +27-11-540-2600...
  • Page 168 © 2021 KYOCERA Document Solutions Inc. 2021.11 is a trademark of KYOCERA Corporation 2YWKDEN004...

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