Kyocera PA2001w Operation Manual
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Kyocera PA2001w Operation Manual

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Operation Guide
PA2001w
PA2000w
PA2001
PA2000
・  Printer Driver & Utility Install
・  Manual Download
Refer to the following URL.
Please scan the code on the right.
Or please check the following URL.
https:/ /kyocera.info/
https:/ /kyocera.inst-guide.com/t911f/
kyoceradocumentsolutions.com
➡

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  • Page 1 Operation Guide PA2001w PA2000w PA2001 PA2000 ・  Printer Driver & Utility Install ・  Manual Download Refer to the following URL. https:/ /kyocera.info/ ➡ Please scan the code on the right. Or please check the following URL. https:/ /kyocera.inst-guide.com/t911f/...
  • Page 2 Thank you for purchasing this machine. This Operation Guide is intended to help you operate the machine correctly, perform routine maintenance, and take simple troubleshooting measures as needed so that the machine can always be used in the optimum condition. Please read this Operation Guide before using the machine.

  • Page 3: Table Of Contents

    Installing Drivers and Utilities (For installation from the DVD (Product Library)) ........ 3-12 Installing Drivers and Utilities (For installation from our website) ............3-20 Uninstalling Software ..........................3-29 Wireless Network Setup (PA2001w/PA2000w only) ................. 3-30 Machine Settings ............................3-35 Configuration .............................. 3-42 Printing Reports ............................

  • Page 5: Legal And Safety Information

    Legal and Safety Information Safety Conventions in This Guide The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user, other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their meanings are indicated below.
  • Page 6 Environment The service environmental conditions are as follows: Temperature 10 to 32.5 °C Humidity 10 to 80% Avoid the following locations when selecting a site for the machine. • Avoid locations near a window or with exposure to direct sunlight. •...
  • Page 7 Precautions for Use Cautions when handling consumables CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns. Keep parts which contain toner out of the reach of children. If toner happens to spill from parts which contain toner, avoid inhalation and ingestion, as well as contact with your eyes and skin.
  • Page 8 Laser Safety (Europe) Laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this machine is hermetically sealed within the protective housing and external cover. In the normal operation of the product by user, no radiation can leak from the machine.
  • Page 9 SAFETY OF LASER BEAM (USA) 1. Safety of laser beam This machine has been certified by the manufacturer to Class 1 level under the radiation performance standards established by the U.S.DHHS (Department of Health and Human Services) in 1968. This indicates that the product is safe to use during normal operation and maintenance.
  • Page 10 Compliance and Conformity Hereby, KYOCERA Document Solutions Inc. declares that the radio equipment type PA2001w/PA2000w is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.kyoceradocumentsolutions.eu/index/service/dlc.html...
  • Page 11 (2)This device must accept any interference, including interference that may cause undesired operation of the device. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other transmitter. Industry Canada ICES-003 Compliance Label: CAN ICES-3B/NMB-3B * The above statements are valid only in the United States of America and Canada.
  • Page 12 Security Precautions when Using Wireless LAN (If equipped) Wireless LAN allows information to be exchanged between wireless access points instead of using a network cable, which offers the advantage that a LAN connection can be established freely within an area in which radio waves can be transmitted.
  • Page 13 Legal and Safety Information Legal Information Copying or other reproduction of all or part of this guide without the prior written consent of KYOCERA Document Solutions Inc. is prohibited. Regarding Trade Names • Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the U.S.A.
  • Page 14 Open Source Software License For the “Open Source Software license, go into the following URL and select Country > Product Name > OS > Language and then, refer to the “OSS_Notice” from the manual tab in the “Download”. https://kyocera.info/ 1-10...
  • Page 15 Legal and Safety Information Energy Saving Control Function The device comes equipped with a Sleep where printer functions remain in a waiting state but power consumption is reduced to a minimum after a certain amount of time elapses since the device was last used. Sleep The device automatically enters Sleep when 1 minute has passed since the device was last used.
  • Page 16 Describes how to load paper, basic print operations, and troubleshooting. KYOCERA Client Tool User Guide Describes how to use KYOCERA Client Tool. KYOCERA Client Tool is a software program that is installed on your computer to enable you to configure machine settings.
  • Page 17 Legal and Safety Information Conventions in This Guide This manual uses the following conventions. Convention Description Example Italic Typeface Used to emphasize a key word, phrase Refer to Connections on page 3-1. or reference to additional information. Bold Used to denote buttons on the To start printing, click OK.
  • Page 18 Legal and Safety Information 1-14...

  • Page 19: Machine Parts

    Machine Parts Front Printer Components Top Tray Paper Stopper Cassette Stopper Operation Panel Rear Printer Components USB Interface Connector Power Cord Connector Top Cover...

  • Page 20: Operation Panel

    At Report Print Mode Press and hold for 5 seconds. Prints the status page. Press and hold for 10 seconds. Prints the network status page. (PA2001w/PA2000w only) Press and hold for 15 seconds. Prints the event Log page. At Sleep Press and release.

  • Page 21: Indicator States

    Note When a problem occurs on the machine, refer to Indicator pattern when an error occurs on page 7-6. KYOCERA Client Tool (software bundled with the GX Driver) will provide more detailed information about the printer status. (Refer to Machine Settings on page 3-35.)
  • Page 22 Machine Parts...

  • Page 23: Connections

    Preparation Connections This section explains how to start up the printer. Connecting the USB Cable Follow the steps as below for connecting the USB cable. Connect the USB cable to the printer's USB interface connector. Note Use a USB cable with a rectangular Type A plug and a square Type B plug. The USB cable should be shielded and no longer than 5 meters (16 feet) long.

  • Page 24: Power On/Off

    Preparation Power On/Off Power On Press [Main Power] ( ). The machine begins to warm up. IMPORTANT If you install the toner cartridge and switch on the power, the Main Power indicator and Attention indicator will blink once simultaneously, and then blink alternately. Once the Main Power indicator lights, printer installation is complete.

  • Page 25: Loading Paper

    Preparation Loading Paper General Guidelines The machine is designed to print on standard copier paper, but it can also accept a variety of other types of paper within the limits specified below. Note The manufacturer assumes no liability for problems that occur when paper not satisfying these requirements is used.
  • Page 26 Preparation Minimum and Maximum Paper Sizes The minimum and maximum paper sizes are as follows. Minimum Paper Size 148 mm (5.83 inches) Maximum Paper Size 216 mm (8.5 inches) Selecting the Right Paper This section describes the guidelines for selecting paper. Condition Avoid using paper that is bent at the edges, curled, dirty, torn, embossed, or contaminated with lint, clay, or paper shreds.
  • Page 27 Preparation • Executive (7.25 × 10.5 inches) • Envelope C5 (162 × 229 mm) • Oficio II (8.5 × 13 inches) • 216 × 340 mm • 16 K (197 × 273 mm) • Custom* 148 × 148 to 216 × 356 mm, 5.83 × 5.83 to 8.5 × 14 inches If the length of custom paper is larger than 297 mm (11.69 inches), the machine can be substituted A4, Folio, Legal, and Oficio II as the standard paper size.
  • Page 28 Preparation • Avoid leaving paper where it is exposed to heat, sunlight, or damp. Other Paper Properties Porosity: Indicates the density of paper fiber. Stiffness: Limp paper may buckle in the machine, resulting in paper jams. Curl: Most paper naturally tends to curl one way if left unpacked. When paper passes through the fixing unit, it curls upward a little.
  • Page 29 Preparation Special Paper The following types of special paper can be used: • Preprinted paper • Bond paper • Recycled paper • Rough paper • Letterhead paper • Colored paper • Prepunched paper • High-quality paper Use paper that is sold specifically for use with copiers or printers (heat-fusing type). Since the composition and quality of special paper vary considerably, special paper is more likely than white bond paper to give trouble during printing.
  • Page 30 Not only can preset paper types be selected, but it is also possible for you to define and select customized paper types. Paper type can be changed using the printer driver and KYOCERA Client Tool. The following types of paper can be used.
  • Page 31 Preparation Loading Paper into Cassette 150 sheets of A4 or Letter paper (80 g/m²) may be loaded into the cassette. Open the front cover. If necessary, open the paper stopper shown in the figure. When using paper larger than A5 (Landscape), remove the stopper from the paper length guide.
  • Page 32 Preparation Adjust the paper length guide to the paper size required. Note When using A4/Letter or larger paper, pull out the paper length guide. When using A5 (Landscape) paper, attach the stopper. Move the stopper to the A5 (Landscape) position. 3-10...
  • Page 33 When using A5 (Landscape) paper, load the paper as shown in the illustration. Note When using A5 (Landscape) paper, do not close the front cover. Specify the paper size and type for the cassette using KYOCERA Client Tool. For more information, refer to Configuration on page 3-42.

  • Page 34: Installing Drivers And Utilities (For Installation From The Dvd (Product Library))

    KYOCERA Client Utility that enables current and all supported 3-36 Tool devices status, features and settings to be accessed. When KYOCERA Client Tool is installed, the following utilities are installed. • Status Monitor (page 3-39) • Configuration (page 3-42) •...
  • Page 35 Preparation Installing the Software in Windows If you are connecting this machine to a Windows PC, follow the next steps to install the software. The example shows you how to connect your machine to a Windows 10. Note In Windows operating systems, you must be logged in with administrator privileges to install the software. You can use either Quick Installer or Custom Installer to install the software.
  • Page 36 If the installer does not detect a print system, check that the print system is connected via USB or a network and that it is turned on. Then click (Refresh) to search print system again. Wireless Connection is only possible with the PA2001w/PA2000w. 3-14...
  • Page 37 Preparation Select the device you want to install, and click Install. Note If the Found New Hardware Wizard appears, click Cancel. If a hardware installation warning message appears, click Continue. If the Windows security window appears, click Install this driver software anyway. A message appears saying that your software is ready to use.
  • Page 38 Preparation Custom Installer Use Custom Installer if you want to specify the printer port and select the software to be installed. (The below screens show an example that the machine is connected to a computer via USB.) Select Connection method for Custom Installer. Select Custom Install.
  • Page 39 Preparation Select the software to be installed, and click the arrow button to move it to the Products to Install list. Utility Click tab and select the utility to be installed. Click Install. A message appears saying that your software is ready to use. To print a test page, select the Print a test page checkbox and select the machine.
  • Page 40 Note Installation on Mac OS must be done by a user logged on with administrator privileges. For installation from our website, refer to Installing Software in Mac Computer on page 3-26. Insert the DVD. Double-click the Kyocera icon. Display the screen. Double-click OS X x.x depending on your Mac OS version.
  • Page 41 Preparation (PA2001w/PA2000w only) If an IP connection is used, the settings below are required. Open System Preferences and add the printer. Select Default and click the item that appears in "Name" and then select the driver in "Use". The selected machine is added.

  • Page 42: Installing Drivers And Utilities (For Installation From Our Website)

    Preparation Installing Drivers and Utilities (For installation from our website) To use printer function, download and install prerequisite softwares from our website (https://kyocera.info/). Ensure the machine is plugged in and connected to the PC before installing the software. Note Install the software when the machine status is online.
  • Page 43 Downloading and installing from the website Download and install a software from our website. Enter "https://kyocera.info/" to the browser's address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
  • Page 44 Install a software by using a web installer downloaded from our website. Launch a web browser. Enter "https://kyocera.info/" to the browser's address bar or location bar. Enter and search the product name, and select this product from the candidate list.
  • Page 45 Preparation Change the selected operating system and its language setting as needed. Click "Web installer" Read the license agreement. Click Agree to contract and download if there is no problem. A web installer will be downloaded. Double-click the downloaded installer to launch. Note Installation on Windows must be done by a user logged on with administrator privileges.
  • Page 46 Preparation Read the license agreement. Click Accept if there is no problem. Click Install. Select a model and click Next. Note The machine cannot be detected unless it is on. If the computer fails to detect the machine, verify that it is connected to the computer via a network or USB cable.
  • Page 47 Preparation Select softwares you want to install. Note Softwares recommended to install have in their checkboxes by default. Configure them as needed. Click Install. When Install is clicked, a screen which asks for cooperation for data collection may appear. Select one of the answer choices and click OK.
  • Page 48 Download and install a software from our website. Launch a web browser. Enter "https://kyocera.info/" into the address bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
  • Page 49 Preparation Driver tab > "Mac Printer Driver(x.x and later)" An installer of the selected software will be downloaded. Install the Printer Driver. Double click to launch the downloaded installer. Install the printer driver as directed by the instructions in the installation software. This completes the printer driver installation.
  • Page 50 Preparation (PA2001w/PA2000w only) If an IP connection is used, the settings below are required. Open System Preferences and add the printer. Select Default and click the item that appears in "Name" and then select the driver in "Use". The selected machine is added.

  • Page 51: Uninstalling Software

    Click Search box in taskbar, and enter "Uninstall Kyocera Product Library" in the search box. Select Uninstall Kyocera Product Library in the search list. Note In Windows 8.1, click Search in charms, and enter "Uninstall Kyocera Product Library" in the search box. Select Uninstall Kyocera Product Library in the search list.

  • Page 52: Wireless Network Setup (Pa2001W/Pa2000W Only)

    Preparation Wireless Network Setup (PA2001w/PA2000w only) When the wireless network connection settings are configured, it is possible to print or send in a wireless network (wireless LAN) environment. Note Before configuring the wireless network settings, connect the computer to the access point of the network or wireless router.
  • Page 53 Turn on the computer. Open the KYOCERA Client Tool. Click Start button on the Windows > Kyocera > KYOCERA Client Tool. Click the Wireless Network settings tab > Wireless Network Setup Tool. Click Do not use WSP. > Next >.
  • Page 54 Preparation Click Next >. Select an access point you want to connect the device, and then click Next >. Note To manually enter the access point settings, select Manual Setup. Enter the pre-shared key, and then click Next >. 3-32...
  • Page 55 Connect the machine with a computer via USB cable when the machine is powered on. Turn on the computer. Open the KYOCERA Client Tool. Click Start button on the Windows > Kyocera > KYOCERA Client Tool. Click the Wireless Network settings tab > Wireless Network Setup Tool. 3-33...
  • Page 56 Preparation Click Generate PIN > Next >. Check the PIN, and then click Next >. Enter the PIN checked in step 6 into the access point. The network between this machine and the computer is configured. For entering the PIN, refer to the Device Operation Guide. Select the check boxes of functions you want to use with Wireless Network connection, and click Finish.

  • Page 57: Machine Settings

    Note For the detailed functions of KYOCERA Client Tool, refer to KYOCERA Client Tool User Guide. Accessing KYOCERA Client Tool To open the KYOCERA Client Tool, click Start button on the Windows > Kyocera > KYOCERA Client Tool. Note KYOCERA Client Tool can also be opened by clicking KYOCERA Client Tool icon on the desktop.
  • Page 58 Description Page Machine list The list at the top of KYOCERA Client Tool screen includes all of the — supported machines installed on your computer. You can select a machine from this list to view its properties and select available options, such as configuration, maintenance, and driver download.
  • Page 59 Device Overview The Device Overview tab shows the machine settings. — Close Clicking Close exits KYOCERA Client Tool. — KYOCERA Net Viewer , KYOCERA Net Viewer must be installed. * To display Print Tab Item Description Preferences Opens the Printing Preferences screen for the selected machine.
  • Page 60 Driver Download Click to open the download page of our website. You can — download software and find an authorized dealer. To display KYOCERA Net Viewer, KYOCERA Net Viewer must be installed. Wireless Network Tab (PA2001w/PA2000w only) Reference Item Description...
  • Page 61 Preparation Work-from-home Tab Item Description Reference Page Data Masking Prints a specific pattern of image on a classified document to be discarded so that its contents cannot be read. Counter You can check the print count. In addition, you can output them as data. 3-39...
  • Page 62 The Status Monitor icon is displayed in the taskbar notification area when the Status Monitor icon is running. When the Status Monitor icon is active, you can select KYOCERA Client Tool options by right-clicking the icon in the system tray. Item...
  • Page 63 Preparation Item Description Show default printer If you select this option, when KYOCERA Client Tool is started, a confirmation screen confirmation for the default device will be displayed. Devices and Printers: Opens Devices and Printers of Windows. Close: Closes the pop-up screen.

  • Page 64: Configuration

    Preparation Configuration The Configuration is a function of KYOCERA Client Tool. The default settings of the machine can be changed and the messages that appear in the Status Monitor can be set. Note For the detailed functions of the Configuration, refer to KYOCERA Client Tool User Guide.
  • Page 65 Preparation Configuration Screen General PA2001 PA2001w PA2000 PA2000w Reference Item Description Page Device Defaults Configure overall machine operation. 3-44 Communication Configure settings for Communication. 3-46 SNMP Traps Configure settings for SNMP Traps. 3-47 Status Monitor Configure settings for the Status Monitor.
  • Page 66 Preparation Device Defaults Tab Item Description Power off timer Select the length of time before the machine shuts off automatically when not in use. The default preset time is 3 days. Value: 1 to 6 hours, 9 hour, 12hour,1 day to 1 week •...
  • Page 67 Preparation Item Description Custom name Change names for Custom 1-8. Selecting media type, the name after change will be displayed. Paper weight Select weight for each media type. For details, refer to Paper Type on page 3-8. Value: Normal 1, Normal 2, Normal 3 Save Save the Paper weight and Custom name settings that are set for Custom 1-8.
  • Page 68 Preparation Communication Tab (PA2001w/PA2000w only) Item Description Host name Enter the host name of the machine. MAX characters: 16 TCP/IP Select the check box to enable the DHCP protocol. Enter the IP address, Subnet mask, and Default gateway values. SNMP Select the check box to enable the SNMP protocol, and then select SNMP protocol options.
  • Page 69 Preparation SNMP Traps Tab (PA2001w/PA2000w only) Item Description Trap Recipient You can select SNMP trap settings for 1 or 2 IP addresses. Should an error occur, such as Add paper, the machine automatically generates a trap. The trap sends an error message to one or two predetermined trap recipients.
  • Page 70 Select to create an alert when the toner starts running low, and then select a percentage between 0 and 100. If the toner level goes below this percentage, an alert icon is displayed on the Supplies tab at the bottom of KYOCERA Client Tool screen. Enable event Select to activate the notification feature for selected machine events.
  • Page 71 Preparation Wireless Network Tab (PA2001w/PA2000w only) Item Description Wireless Network Enable Wireless Network. Display the Wireless Network status. 3-49...

  • Page 72: Printing Reports

    A report to be printed can be selected with the pressing length. Pressing for 5 seconds: Prints the status page. Pressing for 10 seconds: Prints the network status page. (PA2001w/PA2000w only) Pressing for 15 seconds: Prints the event log page.

  • Page 73: Printing

    Printing Printing from PC Follow the steps below to print documents from applications. In case of using the EcoPrint function, the product operating sound and the power consumption can be reduced. However, the printing speed will be slower and the image quality will be thinner. Note To print the document from applications, install the printer driver on your computer.

  • Page 74: Printing On Non-Standard Sized Paper

    Printing Select the Basic tab. Click “Print size” menu and select the paper size to use for printing. To load the paper of size that is not included in print sizes of the machine, the paper size needs to be registered. For details, refer to Printing on Non-standard Sized Paper on page 4-2.
  • Page 75 Printing Click the New. Enter the paper size. Enter the name of the paper. Click the Save. Click the OK. In the “Print size” menu, select the paper size (name) that you registered in steps 5 to 8. Select the type of paper in the “Media type” menu.

  • Page 76: Manual Duplex

    Printing Manual Duplex To print on both sides of the paper, use Manual Duplex. The even pages are printed first and then reloaded to print the odd pages. An instruction sheet is available to assist with loading the sheets in the correct orientation and order. Note Ensure Print manual duplex instructions is selected to receive the instruction sheet.
  • Page 77 Printing Load the even pages printed into the cassette with the instruction sheet facing down and the arrows pointing toward the machine. Long Edge Binding Short Edge Binding Manual Duplex Instructions Manual Duplex Instructions Long Edge Binding Short Edge Binding Note If the paper is considerably curled in one direction, roll the paper in the opposite direction to counteract the curl.

  • Page 78: Printer Driver Print Settings Screen

    Printing Printer Driver Print Settings Screen The printer driver print settings screen allows you to configure a variety of print-related settings. Refer to Printer Driver User Guide. Description Quick Print tab Use this tab to define basic print options into group profiles that can be accessed quickly and easily. Basic tab Use this tab to select the page size and orientation.

  • Page 79: Displaying The Printer Driver Help

    Printing Displaying the Printer Driver Help The printer driver includes Help. To learn about print settings, open the printer driver print settings screen and display Help as explained below. Click the ? button in the upper right corner of the screen. Click the item you want to know about.
  • Page 80 Printing...

  • Page 81: Useful Functions

    This function is to make the original image less distinguishable, and it does not guarantee to make the image fully indistinguishable. Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-35. Click Data Masking in the Work-from-home tab. The Data Masking screen is displayed.
  • Page 82 Useful Functions Item Description Number of pages Set the number of pages to be printed. Sample of the selected print pattern is displayed. Start operation Starts data masking. OK/Cancel/Apply To apply changes to the settings and end the data masking, click OK. To end the data masking without applying changes to the settings, click Cancel.

  • Page 83: Checking Counter

    This function cannot be used when scanning originals, or when the Configuration, Preset, or Maintenance Menu screen is displayed. Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-35. Click Counter in the Work-from-home tab. The Counter screen appears.
  • Page 84 Useful Functions...

  • Page 85: Maintenance

    Toner Kits For best results, we recommend that you only use genuine Kyocera Parts and Supplies. Should any damage be caused by the application of a toner other than the original toner, then this damage is excluded from the guarantee.
  • Page 86 KYOCERA Document Solutions Inc. cartridges other than those designated as original Kyocera toner cartridges. For optimum performance, it is also recommended to use only the Kyocera toner cartridges which are specifically intended for use in your country or region. Note You do not have to turn printer power off before starting the replacement. Any data that may be processing in the printer will be deleted if you turn the printer power off.
  • Page 87 Maintenance Take the new toner cartridge out of the toner kit. Shake the new toner cartridge at least 5 times as shown in the figure in order to distribute the toner evenly inside the container. Remove the cover from the toner cartridge. Set the new toner cartridge to its position, aligning the guides at both ends with the slots in the machine.

  • Page 88: Drum Unit Replacement

    Maintenance Drum unit Replacement When the cumulative printing count reaches 10,000, the Attention Indicator flashes. Replace the drum unit immediately. Open the top cover. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.
  • Page 89 Maintenance Pull up the drum unit lever, and remove the drum unit. Note Put the old drum unit in the plastic bag (supplied with the new drum kit) and discard it later according to the local code or regulations for waste disposal. Take the new drum unit out of the drum kit.
  • Page 90 Press [Main Power] ( ) 8 times to stop flashing of the Attention Indicator. Note You can also stop flashing of the Attention Indicator from the Maintenance Menu of the KYOCERA Client Tool. Refer to Maintenance Menu on page 6-14.

  • Page 91: Cleaning The Printer

    Maintenance Cleaning the Printer To avoid print quality problems, the interior of the printer must be cleaned with every toner cartridge replacement. Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items. Open the top cover.
  • Page 92 Maintenance Pull up the drum unit lever, and remove the drum unit. Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes. Place the drum unit flat on a clean, level surface. IMPORTANT Do not place the drum unit on end.
  • Page 93 Maintenance On the drum unit, slide the main charger cleaner (gray) back and forth 2 or 3 times to clean the charger wire, then return it to its original position (CLEANER HOME POSITION) IMPORTANT Remove the fixing tape on the main charger cleaner before cleaning for the first time. After cleaning, make sure you restore the main charger cleaner to its home position.
  • Page 94 Maintenance Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press the levers on both ends of the toner cartridge until they click. Press the center of the top cover to close. Note If you hear a noise after closing the top cover, remove drum unit and toner cartridge and set them again.
  • Page 95 Maintenance Cleaning the Drum Unit Clean the drum unit if black or white dots appear on printed pages. Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items. Open the top cover. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.
  • Page 96 Maintenance Pull up the drum unit lever, and remove the drum unit. Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes. Turn the drum unit gear by hand while looking at the surface of the drum roller. Wipe the surface of the drum gently with a dry cotton swab until the dust or glue on the surface comes off.
  • Page 97 Maintenance After cleaning, return the removed drum unit to its position, aligning the guides at both ends with the slots in the machine. After that, press down the drum unit lever until they click. Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press the levers on both ends of the toner cartridge until they click.

  • Page 98: Maintenance Menu

    Maintenance Maintenance Menu The Maintenance Menu that the user can adjust from KYOCERA Client Tool is described below. In addition, also refer to KYOCERA Client Tool User Guide. Maintenance Menu Description Adjust print Altitude setting If you are using the machine at an altitude of 1500 m or higher and print...

  • Page 99: Prolonged Non-Use And Moving Of The Printer

    Maintenance Prolonged Non-Use and Moving of the Printer Prolonged Non-use If you ever leave the printer unused for a long period of time, remove the power cord from the wall outlet. We recommend you consult with your dealer about the additional actions you should take to avoid possible damage that may occur when the printer is used next time.
  • Page 100 Maintenance 6-16...

  • Page 101: Troubleshooting

    Troubleshooting Solving Malfunctions The table below provides general guidelines for problem solving. If a problem occurs with your printer, look into the checkpoints and perform procedures indicated on the following pages. If the problem persists, contact your service technician. Reference Symptom Checkpoints Corrective Actions...
  • Page 102 Troubleshooting Reference Symptom Checkpoints Corrective Actions Page Vapor is emitted near the Check if the temperature is low near Depending on the operating — top tray. the location of the printer, or if the environment of the printer and the paper that is being used has been condition of the paper, heat generated exposed to humidity.
  • Page 103 Check the Print density setting in Increase the adjustment value for the — KYOCERA Client Tool. Print density in the KYOCERA Client Tool. For more information, refer to KYOCERA Client Tool User Guide. Gray background. Check the toner cartridge.
  • Page 104 Custom7. If there is still no residual image appears improvement, Decrease the as black dots. adjustment value for Print density in KYOCERA Client Tool. If there is still no improvement, return the setting to the original value. The altitude is 1,500 m —...
  • Page 105 Corrective actions for the currently occurring error can be checked by opening a troubleshooting page on our website. Checking from a PC Start KYOCERA Client Tool according to the description in Accessing KYOCERA Client Tool on page 3-35. Click the Troubleshooting icon in the Maintenance tab.

  • Page 106: Indicator Pattern When An Error Occurs

    Troubleshooting Indicator pattern when an error occurs When a problem occurs on the machine, the indicator on the operation panel lights in a specific pattern. Problems that can be resolved by the user are described below. If the problem persists, contact your Service Representative. Reference Indicator Description...
  • Page 107 ) is pressed. 0.4 Sec. 0.4 Sec. 0.4 Sec. 0.4 Sec. 0.4 Sec. 0.4 Sec. Note KYOCERA Client Tool (software bundled with the GX Driver) will provide more detailed information about the printer status. (Refer to Machine Settings on page 3-35.)

  • Page 108: Error Messages

    Error Messages If a problem has occurred in the printer, the indicators on the operation panel, the KYOCERA Client Tool, and the Status Monitor will show the status of the printer. Problems that can be resolved by the user are described below.

  • Page 109: Clearing Paper Jams

    If paper jams in the paper transport system, or no paper sheets are fed at all, the machine automatically goes offline, and the Attention indicator will flash. KYOCERA Client Tool can indicate the location of the paper jam (the component where the paper jam has occurred).
  • Page 110 Troubleshooting Paper output area Open the top cover. Open the paper stopper shown in the figure. Remove any partially fed paper. Return the paper stopper to its position, and then press the center of the top cover to close. The machine warms up and resumes printing. 7-10...
  • Page 111 Troubleshooting Inside the Machine Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items. Open the top cover. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine. 7-11...
  • Page 112 Troubleshooting Pull up the drum unit lever, and remove the drum unit. CAUTION The fuser unit inside the machine is hot. Do not touch it, as it may result in burn injury. Note The drum is sensitive to light. Never expose the drum unit to light for more than five minutes. If the jammed paper appears to be pinched by rollers, pull it along the normal running direction of the paper.
  • Page 113 Troubleshooting Return the removed drum unit to its position, aligning the guides at both ends with the slots in the machine. After that, press down the drum unit lever until they click. Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press the levers on both ends of the toner cartridge until they click.
  • Page 114 Troubleshooting Cassette Follow the steps below to clear paper jams in the cassette. IMPORTANT Do not try to remove paper that has already been partially fed. Refer to Inside the Machine on page 7- Remove any partially fed paper. Check to see if paper is loaded correctly. If not, reload the paper. Press [Main Power] ( ) to clear the error and the printer warms up and resumes printing.
  • Page 115 Troubleshooting If paper feed failure occurs Check on and reduction of number of paper sheets loaded If an excessive amount of thick paper is loaded in the cassette, it may not be fed. In that case, reduce the number of sheets to be loaded.
  • Page 116 Troubleshooting Cleaning the Paper feed roller If a paper often jams, clean the paper feed roller. Note Place the removed toner cartridge and drum unit on a sheet of paper to prevent staining other items. Open the top cover. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine. 7-16...
  • Page 117 Troubleshooting Pull up the drum unit lever, and remove the drum unit. Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes. Push up the release lever, and then move the paper feed roller to the right. Remove the paper feed roller.
  • Page 118 Troubleshooting Use a clean, lint free cloth to clean dust and dirt away from the paper feed roller. Attach the removed paper feed roller, and move it to the left until it clicks. Note If you can't set the paper feed roller well, turn the shaft shown below with your finger to engage the coupling. 7-18...
  • Page 119 Troubleshooting Open the charger cover.After cleaning, return the removed drum unit to its position, aligning the guides at both ends with the slots in the machine. After that, press down the drum unit lever until they click. Set the toner cartridge to its position, aligning the guides at both ends with the slots in the machine. After that, press the levers on both ends of the toner cartridge until they click.
  • Page 120 Troubleshooting 7-20...

  • Page 121: Appendix

    Appendix Specifications Note These specifications are subject to change without notice. Item Description Type Desktop Printing Method Electrophotography by semiconductor laser Paper Weight 65 to 105 g/m² Paper Type Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color, Prepunched, High Quality, Custom 1 to 8 Paper Size A4, A5 (Landscape), A5, Folio, JIS B5, ISO B5, Letter, Legal, Envelope C5, Executive, Envelope C5, Oficio II (8.5 ×...
  • Page 122 Supported OS Windows 8.1, Windows 10, Windows Server2012/R2, Windows Server2016, Windows Server2019, Mac OS X 10.5 or higher Interface USB Interface Connector: 1 (USB Hi-Speed) Wireless LAN: 1 (PA2001w/PA2000w only) Memory PA2001w/PA2000w: 32MB PA2001/PA2000: 16MB Dimension (W × D × H) 350 ×...
  • Page 124 KYOCERA Document Solutions America, Inc. KYOCERA Document Solutions Asia Limited Headquarters 13/F., Mita Centre, 552-566, Castle Peak Road, Tsuenwan, 225 Sand Road, Fairfield, New Jersey 07004-0008, U.S.A. NT, Hong Kong Phone: +1-973-808-8444 Phone: +852-2496-5678 Fax: +1-973-882-6000 Fax: +852-2610-2063 Latin America...
  • Page 125 Fax: +33-1-69853409 KYOCERA Document Solutions KYOCERA Document Solutions South Africa (Pty) Ltd. Espana, S.A. KYOCERA House, Hertford Office Park, 90 Bekker Road Edificio Kyocera, Avda. de Manacor No.2, 28290 Las (Cnr. Allandale), Midrand, South Africa Matas (Madrid), Spain Phone: +27-11-540-2600...
  • Page 126 © 2021 KYOCERA Document Solutions Inc. 2021.6 is a trademark of KYOCERA Corporation 2YVKDEN003...

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