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Telephone
164
order to better deal with your query?
order to better deal with your query?
message.
Select
Yes.
Yes
X
The relevant vehicle data is automatically
transferred.
More information on Mercedes me: http://
www.mercedes.me
Data transfer during a service call
In certain countries, it is necessary to confirm
data transmission.
The following data is transmitted:
Overview of transferred data
Service call
MB Info call
Breakdown assis-
tance call
Mercedes me connect Audio 20
Notes on Mercedes me connect
The Mercedes-Benz Customer Centre is availa-
ble to you around the clock for breakdown assis-
tance, for requesting an appointment or similar
enquiries.
You can call the Mercedes-Benz Customer
Centre via the multimedia system
(
page 164).
Y
Please note that Mercedes me connect is a
Mercedes-Benz customer service. In emergen-
cies, always call the national emergency serv-
ices first, using the standard national emer-
gency call numbers. In emergencies, you can
also use the Mercedes-Benz emergency call sys-
tem (
page 164).
Y
More information on Mercedes me connect, the
range of services offered and on using the func-
tion is available from your Mercedes-Benz Ser-
vice Centre or on the Internet at: http://
manuals.daimler.com/baix/cars/connectme/
en_GB/index.html.http://
manuals.daimler.com/baix/cars/connectme/
de_DE/index.html
Transmitted data
current vehicle
R
location
vehicle identifica-
R
tion number
the service code
R
selected data
R
about the status of
the vehicle
Calling the Mercedes-Benz Customer
Centre using the multimedia system
In order to use the services of Mercedes me
connect in the vehicle, the following pre-condi-
tions must be fulfilled:
you have access to a GSM network.
R
GSM network coverage is provided in the
R
respective region by the service provider.
the ignition must be switched on for vehicle
R
data to be transferred automatically.
Multimedia system:
+
Tel/® *
Tel/
X
call
MB
MB Contact
Contact.
X
Mercedes-Benz emergency call sys-
tem
Notes on the Mercedes-Benz emer-
gency call system
The Mercedes-Benz emergency call system only
functions in areas where network coverage is
available from the relevant contract partner.
Insufficient network coverage from the relevant
contract partner may result in an emergency call
not being transmitted. The ignition must be
switched on before an emergency call can be
made.
Mercedes-Benz emergency call system
overview
The Mercedes-Benz emergency call system can
help to decisively reduce the time between an
accident and the arrival of emergency services
at the site of the accident. It helps locate an
accident site in places that are not immediately
visible.
The emergency call can be made automatically
(
page 165) or manually (
Y
make an emergency call if you or others are in
need of rescue. Do not make an emergency call
in the event of a breakdown or something simi-
lar.
Displays in the multimedia system dis-
play
SOS
SOS READY
READY: emergency call available.
Name
Name
page 165). Only
Y
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