Resolving Screen Share Issues For Windows Computers - Smart Technologies SMART kapp iQ Pro 55 Administrator's Manual

CHAPTER 6
TROUBLESHOOTING
Restart the Screen Share app and its discovery services.
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a. On the interactive flat panel, open the launcher.
The launcher appears.
b. Press Settings
c. Scroll to Applications > Screen Share [beta].
d. Press Reset.
See Resolving Screen Share issues on page 52 for more information.
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The screen is not responding to touch or you're unable to write or draw with the pens.
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Using your fingers or the pens to interact with the screen is not supported while using Screen
Share.
I'd like to give feedback
Help us out. Give us some feedback about the Screen Share beta experience. Contact us
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here.
Resolving Screen Share issues for Windows
computers
What is Screen Sharing?
If your computer is on the same network as the SMART kapp iQ Pro interactive flat panel, you
can use the interactive flat panel's Screen Sharing app to share audio and video content from
your computer to the interactive flat panel.
How do I share content from my Windows computer?
Use the Chrome browser. See Using Screen Share in the SMART kapp iQ Pro Pro interactive
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flat panel user's guide (smarttech.com/kb/171129).
You can purchase AirParrot, an application that allows you to share your display, an
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application, audio or a media file. See airsquirrels.com/airparrot/features/win.
If you're sharing content using the Google Cast extension, see Use Chromecast with your
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Chromebook (support.google.com/chromebook/answer/3289520).
62 smarttech.com/kb/171000