1. Manuals
  2. Brands
  3. Smart Technologies Manuals
  4. Interactive whiteboard
  5. Smart Board
  6. Installation and user manual

Smart Technologies SMART Board Installation And User Manual

Interactive display frame
Hide thumbs Also See for SMART Board:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual, Instruction and Installation Manual
Installation and User's Guide
SMART Board
interactive display frame
™

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SMART Board and is the answer not in the manual?

Questions and answers

Related Manuals for Smart Technologies SMART Board

Summary of Contents for Smart Technologies SMART Board

  • Page 1 Installation and User’s Guide SMART Board interactive display frame ™...

  • Page 2: Technical Support

    Trademark Notice SMART Board, DViT, smarttech and the SMART logo are trademarks of SMART Technologies ULC in the U.S. and/or other countries. Windows and Microsoft are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Mac is a trademark of Apple Computer, Inc., registered in the U.S.

  • Page 3: Important Information I

    • Make sure an electrical socket is near your SMART Board product and remains easily accessible during use. • To reduce the risk of fire or electric shock, do not expose the SMART Board product to rain or moisture. • Do not open or disassemble the SMART Board product. Opening the casing voids your warranty.
  • Page 4 Important Information...

  • Page 5: Table Of Contents

    Flat Panel ............................7 Connecting Your Interactive Display Frame to a Computer ............13 Calibrating and Orienting Your SMART Board interactive display frame Using the SMART Connection Wizard to Test Your Pencil ............15 Using the SMART Connection Wizard to Calibrate Your Interactive Display Frame..... 19 Orienting Your Interactive Display Frame ..................

  • Page 7: Introduction

    The SMART Board interactive display frame consists of corner blocks and bezels, a pencil, a controller box and SMART Notebook software. The interactive display frame fits easily on a variety of commercial flat panel brands, sizes and models.

  • Page 8: Computer Requirements

    Computer Requirements Your interactive display frame includes SMART Notebook software, as well as SMART Board Drivers software. To fully use all the features of your interactive display frame, install the software and drivers on a connected computer. For more information about using SMART Notebook, see the software’s online Help files.

  • Page 9: Other Accessories

    Other Accessories Contact your authorized SMART reseller to order any of the following accessories for your interactive display frame. USB Extender Cables If you want to extend the length of the included 16' (5 m) USB cable between your interactive display frame and your computer, you can connect up to four 16' (5 m) SMART Active USB Extension Cables (Part No.

  • Page 10: Environmental Requirements

    Environmental Requirements Before installing your SMART Board interactive display frame, review the following environmental requirements. Environmental Requirement Parameter Operating Temperature 41°F to 95°F (5°C to 35°C) Storage Temperature -40°F to 120°F (-40°C to 49°C) Humidity 5% to 80% relative humidity, non-condensing Water and Fluid Resistance •...

  • Page 11: Cleaning Your Interactive Display Frame

    Cleaning Your Interactive Display Frame The digital cameras located in the bottom corners of the frame are well protected from dust and dirt by protective windows. In extremely dusty environments, use a dry or slightly damp cloth, or spray an alcohol-free household glass cleaner, such as Windex® glass cleaner, on a cotton-tipped swab and rub it gently on the frame.

  • Page 12: Installing Your Smart Board Interactive Display Frame

    SMART software (page 13). Unpacking Your Interactive Display Frame Shipping Box Before you begin, make sure that you have all the items you need to install your SMART Board interactive display frame. The following items are included in your shipping box: •...

  • Page 13: Installing The Interactive Display Frame Components On Your Flat Panel

    Perform the following steps to attach them to your flat panel. WARNING • Failure to follow the installation instructions that shipped with your SMART Board interactive display frame, including the installation of all the supplied fasteners, could result in personal injury and damage to the product.
  • Page 14 4. Secure the top portion of the frame by inserting four set screws into the holes in the top blocks, if they aren’t already inserted, and then tighten the screws with the provided hex key. 4× Installing Your SMART Board interactive display frame...
  • Page 15 Ensure that the bottom block fits securely against the front and bottom of the flat panel. – You don’t need to install set screws in the top two holes of the side bezel (e). Install the screws in the corner block as directed in step 6. 2× 2× Installing Your SMART Board interactive display frame...
  • Page 16 Ensure that the metal tabs on the blocks slide into the T-shaped channel in the bottom bezel. IMPORTANT Support the entire lower section of the frame until you install the fasteners in step 10. Installing Your SMART Board interactive display frame...
  • Page 17 10. Secure the bottom bezel to the corner blocks using the two included washer-head screws. Installing Your SMART Board interactive display frame...
  • Page 18 3. Carefully push the two sections of the pencil together, and then place it on the interactive display frame’s pencil ledge. CAUTION Use the pencil carefully. Dropping it may break it. Installing Your SMART Board interactive display frame...

  • Page 19: Connecting Your Interactive Display Frame To A Computer

    Connect the other end of each cable to the connections on the back of each of the interactive frame’s bottom corner blocks. 2. Connect the USB cable from the controller box to your computer. NOTE: Your computer must have a USB 2.0 receptacle. Installing Your SMART Board interactive display frame...
  • Page 20 5. Use the included CDs to install SMART Notebook software and SMART Board Drivers software on your computer, and then update your software to the latest version from the SMART website.

  • Page 21: Calibrating And Orienting Your Smart Board Interactive Display Frame

    The first time you connect your SMART Board interactive display frame, if you don’t see a pop-up bubble telling you to calibrate the flat panel, use your computer’s mouse to open the SMART Connection Wizard.
  • Page 22 The SMART Connection Wizard appears and scans your system for the appropriate SMART hardware product. This may take several moments. Your interactive display frame appears as SMART Board (0x3) - on USB in the list with a check mark beside it, as shown.
  • Page 23 Next (Windows computers) or Continue (Mac computers). The Eraser Test window appears. 6. Press the pencil’s eraser on the picture of the target. A message appears, indicating that your eraser is working correctly. Calibrating and Orienting Your SMART Board interactive display frame...
  • Page 24 Next (Windows computers) or Continue (Mac computers). Your pencil test is complete. The Calibration window opens. This may take a few moments while your system sets up. Calibrating and Orienting Your SMART Board interactive display frame...

  • Page 25: Using The Smart Connection Wizard To Calibrate Your Interactive Display Frame

    You can re-calibrate a target by pressing the left arrow key on the keyboard, or by holding the eraser close to the flat panel and then clicking the eraser. 3. Click Finish to close the SMART Connection Wizard. Calibrating and Orienting Your SMART Board interactive display frame...

  • Page 26: Orienting Your Interactive Display Frame

    Orientation/Alignment Settings from the drop-down list for your SMART product. 2. Select the desired setting, and then press OK. 3. Perform an orientation procedure so that the precision change takes effect. Calibrating and Orienting Your SMART Board interactive display frame...

  • Page 27: Maintaining Your Smart Board Interactive Display Frame

    Avoid setting up and using your interactive display frame in an area with excessive levels of dust, humidity or smoke. • Ensure that your SMART Board interactive display frame is connected to a high speed, USB 2.0 computer interface that’s recognized by the operating system and isn’t being used by another application.

  • Page 28: Replacing Your Pencil Battery

    (for example, during presentations or meetings that have gaps in computer activity). For more information on changing these power management settings, see the instructions included with your operating system. Maintaining Your SMART Board interactive display frame...

  • Page 29: Transporting Your Interactive Display Frame

    Transporting Your Interactive Display Frame If you need to remove your panel from a wall or floor stand, be sure to remove the SMART Board interactive display frame first. Save your original packaging so that you can repack your interactive frame with as much of the original packaging as possible.

  • Page 30: Troubleshooting Your Smart Board Interactive Display Frame

    Troubleshooting Your SMART Board interactive display frame If you experience any difficulty with your SMART Board interactive display frame or pencil, first refer to the SMART Connection Wizard’s troubleshooting procedures to help you identify and resolve potential issues with the cameras, pencil or eraser.

  • Page 31: Troubleshooting Using The Led Status And Diagnostic Lights

    Check the cable between the controller box and computer. Flashing green Red No SMART software detected. Start SMART software, and then run the SMART Connection Wizard’s troubleshooting procedures. Flashing SMART software isn’t Restart your computer. orange responding. Troubleshooting Your SMART Board interactive display frame...
  • Page 32 Run the SMART Firmware orange Upgrade Wizard. Flashing Computer is in Standby mode. Turn on the computer. orange If the lights on your controller box don’t match the ones listed above, contact SMART Technical Support. Troubleshooting Your SMART Board interactive display frame...

  • Page 33: Troubleshooting Tips

    Troubleshooting Tips Symptom Cause Suggestion There is no image on your Your computer is in If you’re using a laptop, switch on panel, or a “No Input” Standby mode or the the external video connection or message appears. display input is incorrect. change the display input.

  • Page 34: Updating Your Interactive Display Frame Firmware

    Open Finder and select Applications > SMART Board Drivers > SMARTFirmwareUpdater.app (Mac computers). The SMART Firmware Upgrader Wizard opens. 2. Select SMART Board interactive display frame (SC11) in the product upgrade list, and then click Next. 3. Follow the on-screen instructions to update your interactive display frame to the latest firmware.

  • Page 35: Contacting Smart Technical Support

    The serial number is located on the bottom of both lower corner blocks, as well as on the controller box. The serial number matches your SMART Board interactive display frame’s model number and has the following format: PX4xx-xxxxxxx (eg., PX450-012345, where “50” is your panel’s size group).

  • Page 36: Regulatory Compliance

    If you need more information on the collection, reuse and recycling of electrical and electronic equipment, please contact your local WEEE recycling agency. Alternatively, contact your local reseller or SMART Technologies for information on the environmental performance of our products.

  • Page 37: Customer Support

    Shipping and Repair Status Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 5, +1.866.518.6791, for shipping damage, missing part and repair status issues. General Inquiries Address: SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard: +1.403.245.0333 or Toll Free 1.888.42.SMART (U.S./Canada)

  • Page 38: Warranty

    Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase. Registration To help us serve you, register online at www.smarttech.com/registration. Customer Support...
  • Page 40 SMART Technologies Corporate Headquarters 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA www.smarttech.com/support www.smarttech.com/contactsupport Support +1.403.228.5940 or Toll Free 1.866.518.6791 (U.S./Canada)

Table of Contents