I'd Like To Give Feedback; Supported Android Devices And Operating Systems - Smart Technologies SMART kapp iQ Pro 55 Administrator's Manual

CHAPTER 6
TROUBLESHOOTING
If you can see your interactive flat panel but can't connect to it, open the Screen Share app.
l
a. On the interactive flat panel, open the launcher.
The launcher appears.
b. Press Screen Share
Restart the Screen Share app and its discovery services.
l
a. On the interactive flat panel, open the launcher.
The launcher appears.
b. Press Settings
c. Scroll to Applications > Screen Share [beta].
d. Press Reset.
If a interactive flat panel's name appears more than once, contact your system administrator.
l
The screen is not responding to touch or you're unable to write or draw with the pens.
l
Using your fingers or the pens to interact with the screen is not supported while using Screen
Share.
Turn off Power Saving mode on your Android device.
l
Make sure your Android mobile device is using the latest operating software and has no
l
pending system updates.
See Resolving Screen Share issues on page 52 for more information.
l
Contact your system administrator.
l

I'd like to give feedback

Help us out. Give us some feedback about the Screen Share beta experience. Contact us
l
here.

Supported Android devices and operating systems

All devices running Android 4.4.2 or later support the Cast Screen feature. See Optimized
l
devices for Android Screen casting (support.google.com/chromecast/answer/6293757).
NOTE
Not all mobile devices have been optimized for screen casting.
59 smarttech.com/kb/171000
.