Smart Technologies SMART kapp iQ Pro 55 Manuals

Manuals and User Guides for Smart Technologies SMART kapp iQ Pro 55. We have 1 Smart Technologies SMART kapp iQ Pro 55 manual available for free PDF download: Administrator's Manual

Smart Technologies SMART kapp iQ Pro 55 Administrator's Manual (118 pages)

Brand: Smart Technologies | Category: Interactive whiteboard | Size: 2 MB

Important Information
3
Federal Communication Commission Interference Statement
6
Industry Canada Statement
7
Table of Contents
9
Chapter 1: Welcome
13
About this Guide
13
About the Interactive Flat Panel
14
Models
14
Specifications
14
Components
15
Screen
16
Cameras and Reflective Tape Channel
16
Front Control Panel
17
Pens with Erasers
18
Presence Detection Sensor
19
Speakers
19
USB Receptacle
19
About the SMART Kapp App
20
Accessory Slot
20
About SMART Software
21
Resources for Administrators
21
SMART Meeting Pro Software Installation Documentation
21
Training
21
Resources for Others
22
Support Center and Knowledge Base
22
Resources for Decision Makers
22
Resources for Installers
22
Resources for Users
22
Chapter 2: Mounting the Interactive Flat Panel
23
Before Mounting the Interactive Flat Panel
23
Mounting the Interactive Flat Panel Vertically
25
Mounting Multiple Interactive Flat Panels
25
Choosing a Location
25
Choosing a Height
26
Chapter 3: Connecting Power and Devices
27
SMART Kapp Iq Pro 55 and 65 Connector Panel
27
SMART Kapp Iq Pro 65-V2 and 75 Connector Panel
27
AM 30 Connector Panel
30
Connecting Power
31
Connecting a Computer to the AM30 Appliance
31
Connecting a Computer to the Interactive Flat Panel
32
Connecting External Speakers
33
Chapter 4: Setting up the Interactive Flat Panel
35
Turning on the Interactive Flat Panel and Room Computer for the First Time
36
Enabling the Whiteboard Library
37
Installing SMART Meeting Pro Software
37
Switching between Input Sources
37
Displaying Multiple Input Sources
38
Configuring the Network
38
Configuring the Network for the Screen Share App
38
Evaluating the Impact of Screen Share on Your Network Data Usage
39
Configuring the Network for Automatic SMART Kapp Iq Pro System Software Updates
40
Adding a Proxy
40
Chapter 5: Maintaining the Interactive Flat Panel
41
Resetting the Interactive Flat Panel and AM30
42
Updating Firmware and Software
42
Updating Firmware
42
Updating SMART Kapp Iq System Software
43
Automatic SMART Kapp Iq System Software Updates
43
Manual Updates for SMART Kapp Iq System Software
44
Updating SMART Meeting Pro Software
44
About the Beta Channel for System Software Updates
45
Getting Support and Sending Feedback
45
Tips for Using the Beta Channel
45
To Switch to the Beta Channel
46
To Switch to the Stable Channel
46
Connecting to a Network
48
Connecting to a Wi-Fi Network
48
Connecting to a Wired Ethernet Network
48
Adding or Removing Apps from the Launcher
49
Adding a Proxy
49
Using SMART Settings
50
Opening SMART Settings
50
Orienting the Interactive Flat Panel
50
Calibrating the Interactive Flat Panel
51
Cleaning and Maintaining the Interactive Flat Panel
52
Checking the Interactive Flat Panel Installation
52
Cleaning the Screen
53
Cleaning the Camera Windows and Reflective Tape
53
Cleaning the Presence Detection Sensor
54
Maintaining Ventilation
54
Removing and Transporting the Interactive Flat Panel
55
Preventing Condensation
55
Maintaining Pens
55
Removing the Interactive Flat Panel
55
Chapter 6: Troubleshooting
57
Resolving Issues with the SMART Kapp App
58
Resolving Issues with the Interactive Flat Panel
58
Using the Indicator Light to Resolve Common Issues
58
Resolving Presence Detection Issues
58
Resolving Image Issues
60
Resolving Touch Issues
60
Resolving Connected Computer Issues
61
Locating the Interactive Flat Panel Serial Number
62
Resolving Issues with Apps
63
Locating the AM30 Appliance Serial Number
63
Resolving Browser Issues
63
Resolving Input Issues
63
Resolving Screen Share Issues
64
Resolving Screen Share Issues for Apple Devices
66
What Is Screen Share
66
How Do I Share Content from My Iphone, Ipad or Mac Computer
66
Why Can't I Find My SMART Kapp Iq Pro Interactive Flat Panel's Name in the List of Devices
66
Why am I Experiencing Performance Issues
67
I'M Experiencing Other Issues
67
I'D Like to Give Feedback
68
Supported Apple Devices and Operating Systems
68
Resolving Screen Share Issues for Android Mobile Devices
69
What Is Screen Sharing
69
How Do I Share Content from My Android Mobile Device
69
Why Can't I Find My SMART Kapp Iq Pro Interactive Flat Panel's Name in the List of Devices
69
Why am I Experiencing Performance Issues
70
I'M Experiencing Other Issues
70
I'D Like to Give Feedback
71
Supported Android Devices and Operating Systems
71
Resolving Screen Share Issues for Chrome Browser or Chromebook
72
What Is Screen Sharing
72
How Do I Share Content Using the Chrome Browser or Chromebook
72
Why Can't I Find My SMART Kapp Iq Pro Interactive Flat Panel's Name in the List of Devices
72
Why am I Experiencing Performance Issues
73
Resolving Screen Share Issues for Windows Computers
74
Using SMART Software to Resolve Issues
77
Appendix A: Using the SMART Kapp Iq Pro On-Screen Display Menu
79
Appendix B: Adjusting the SMART Kapp Iq Pro Settings
81
About Device
81
Diagnostics
82
Language
83
Country
83
Security
83
Wi-Fi
84
Advanced Wi-Fi Options
85
Ethernet
85
Date & Time
86
Usage Data
86
Auto Update
86
Launcher
87
SMART Kapp Whiteboard
87
Screen Share [Beta]
88
Appendix C: Configuring the Network
89
Network Ports
89
Appendix D: Supported Devices for Screen Share
91
Supported Apple Devices and Operating Systems
91
Supported Android Devices and Operating Systems
91
Appendix E: Remotely Managing the Interactive Flat Panel
93
Connecting a Computer to the Interactive Flat Panel
93
Configuring the Computer's Serial Interface Settings
94
Power Modes
95
Commands and Responses
95
SMART Kapp Iq Pro 55 and 65 Command Inventory
97
Power State
97
Source
98
Video
98
Audio
100
System Information
101
SMART Kapp Iq Pro 65-V2 and 75 Command Inventory
103
Power State
104
Source
104
Video
105
Audio
107
Multi-Window
107
System Information
109
Appendix F: Installing the AM30 Appliance Antenna
113
Appendix G: Hardware Environmental Compliance
115
Waste Electrical and Electronic Equipment (WEEE)
115
Batteries
115
More Information
115

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Smart Technologies SMART kapp iQ Pro 55 Administrator's Manual (118 pages)

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