Smart Technologies SMART Board 480iv Configuration And User's Manual
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Smart Technologies SMART Board 480iv Configuration And User's Manual

Interactive whiteboard system
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SMART Board™ 480iv
Interactive whiteboard system
Configuration and user's guide

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Summary of Contents for Smart Technologies SMART Board 480iv

  • Page 1 SMART Board™ 480iv Interactive whiteboard system Configuration and user’s guide...
  • Page 2 Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: Important Information

    Important information Before you install and use your SMART Board™ 480iv interactive whiteboard system, read and understand the safety warnings and precautions in this user’s guide and the included warnings document. These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard system and its accessories, helping you to prevent injuries and equipment damage.
  • Page 4 I M P O R T A N T I N F O R M A T I O N Do not leave cables on the floor where they can be a tripping hazard. If you must run a cable over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable management strip of a contrasting color.
  • Page 5 I M P O R T A N T I N F O R M A T I O N Do not block the projector’s ventilation slots and openings. Avoid putting the projector into Standby mode during the lamp ignition phase because this can lead to premature lamp failure.
  • Page 6 I M P O R T A N T I N F O R M A T I O N   I M P O R T A N T Use the instructions included with your SMART V25 projector to install your interactive whiteboard and projector.

  • Page 7: Environmental Requirements

    I M P O R T A N T I N F O R M A T I O N Environmental requirements Before you install your SMART Board 480iv interactive whiteboard system, review the following environmental requirements. Environmental Parameter requirement Operating temperature 5°C to 35°C (41°F to 95°F) from 0 m to 1800 m (0' to 6000') 5°C to 30°C (41°F to 86°F) from 1800 m to 3000 m (6000' to 9800')

  • Page 9: Table Of Contents

    Contents Important information Safety warnings, cautions and important information Environmental requirements Chapter 1: About your interactive whiteboard system SMART Board 480iv interactive whiteboard system features Included accessories Optional accessories Chapter 2: Installing your interactive whiteboard system Choosing a location Choosing a height Securing the interactive whiteboard system Installing your audio system Routing the cables...
  • Page 10 C O N T E N T S Transporting your interactive whiteboard system Appendix A: Remotely managing your interactive whiteboard system Web page management Connecting your room control system to the SMART V25 projector Projector programming commands Simple Network Management Protocol (SNMP) Appendix B: Hardware environmental compliance Waste Electrical and Electronic Equipment regulations (WEEE directive) Restriction of Certain Hazardous Substances (RoHS directive)

  • Page 11: Chapter 1: About Your Interactive Whiteboard System

    Chapter 1 About your interactive whiteboard system SMART Board 480iv interactive whiteboard system features SMART Board 480 interactive whiteboard SMART V25 projector Included accessories Remote control Optional accessories Your SMART Board 480iv interactive whiteboard system combines the wall-mounted, short-throw SMART V25 projector with a SMART Board 480 interactive whiteboard. This chapter describes the features of your interactive whiteboard and provides information about product parts and accessories.

  • Page 12: Smart Board 480Iv Interactive Whiteboard System Features

    C H A P T E R 1 About your interactive whiteboard system SMART Board 480iv interactive whiteboard system features Your SMART Board 480iv interactive whiteboard system consists of the SMART Board 480 interactive whiteboard and the SMART V25 projector system. When the SMART V25 projector displays an image from your computer on the touch-sensitive interactive whiteboard, you can do everything that you can do at your computer—open and close...

  • Page 13: Smart V25 Projector

    C H A P T E R 1 About your interactive whiteboard system SMART V25 projector The SMART V25 projector system includes a projector for use with SMART Board 480 interactive whiteboards and a sturdy support system for many different environments. The features of the projector system include the following: A wall-mounted projector that uses DLP®...

  • Page 14: Included Accessories

    C H A P T E R 1 About your interactive whiteboard system Included accessories The following accessories are included with your interactive whiteboard system. One pen is included with your interactive whiteboard. Remote control The remote control enables you to control the system and set up your SMART V25 projector.

  • Page 15: Chapter 2: Installing Your Interactive Whiteboard System

    Chapter 2 Installing your interactive whiteboard system Choosing a location Choosing a height Securing the interactive whiteboard system Installing your audio system Routing the cables Installing SMART software Consult the SMART Board 480iv interactive whiteboard system installation document included with your product for instructions on how to install your product and use the mounting template.

  • Page 16: Choosing A Height

    C H A P T E R 2 Installing your interactive whiteboard system Choosing a height SMART includes a mounting template with each interactive whiteboard system. If you lose this template, contact your authorized SMART reseller (smarttech.com/where). Using this template ensures that you can do the following: Mount the projector at a safe height for head space clearance, while maintaining enough space for airflow and installation access above the unit.

  • Page 17: Routing The Cables

    C H A P T E R 2 Installing your interactive whiteboard system Routing the cables When connecting cables from a SMART V25 projector to your computer, make sure that all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down the side of the interactive whiteboard.

  • Page 18: Installing Smart Software

    C H A P T E R 2 Installing your interactive whiteboard system Installing SMART software You must install SMART software on the computer connected to your interactive whiteboard system to access all of its features. Download SMARTsoftware from smarttech.com/software. These pages list the minimum hardware requirements for each software version.

  • Page 19: Chapter 3: Using Your Interactive Whiteboard System

    Chapter 3 Using your interactive whiteboard system Using your projector Using your remote control Focusing the image Adjusting the image SMART V25 projector connection diagram Using your interactive whiteboard This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control, retrieve system information, access the projector’s image adjustment options and integrate your interactive whiteboard system with peripheral devices.
  • Page 20 C H A P T E R 3 Using your interactive whiteboard system Use only the specified type of coin-cell battery. Orient the battery’s positive (+) and negative (–) terminals according to the markings on the remote control. Remove the battery when the remote control is unused for an extended period. Do not heat, disassemble, short or recharge the battery, or expose it to fire or high temperatures.
  • Page 21 C H A P T E R 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Use the Power button on the remote control to put the projector into Standby mode or turn it on. You can also use the Input button on the remote control to switch sources on the projector.
  • Page 22 C H A P T E R 3 Using your interactive whiteboard system   I M P O R T A N T Keep your remote control in a safe place because you are unable to access projector menu options using any other means.
  • Page 23 C H A P T E R 3 Using your interactive whiteboard system Setting Notes White Peaking Adjusts the image color brightness A value closer to 0 creates a natural from 0 to 10 while providing more image and a value closer to 10 vibrant white shades.
  • Page 24 C H A P T E R 3 Using your interactive whiteboard system Setting Notes Default menu 3D On/Off Turns the 3D feature on or off. The default is off. 3D Format Displays the current 3D format Interleaved breaks down the image (Interleaved or Under-over).
  • Page 25 C H A P T E R 3 Using your interactive whiteboard system Setting Notes Aspect Ratio Adjusts the image output to Fill Fill Screen produces an image that Screen, Match Input or 16:9. fills the entire screen with stretching and scaling.
  • Page 26 C H A P T E R 3 Using your interactive whiteboard system Setting Notes Network menu Network Activates the network features. Status Displays the current network status (Connected, Disconnected or Off). DHCP Displays the status of the network’s On automatically assigns the DHCP Dynamic Host Condition Protocol server’s IP address to the projector.
  • Page 27 C H A P T E R 3 Using your interactive whiteboard system Setting Notes Language menu Language Selects language preference. Projector menu support is available in English (default), Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish and Swedish.

  • Page 28: Focusing The Image

    C H A P T E R 3 Using your interactive whiteboard system Focusing the image To focus the projected image, adjust the focus ring on the projector lens. To focus the image Rotate the focus ring right or left until the image is in focus.

  • Page 29: Adjusting The Image

    C H A P T E R 3 Using your interactive whiteboard system Adjusting the image Refer to these notes when adjusting the projected image as described in the included installation instructions for the SMART Board 480iv and 680iv interactive whiteboard system (smarttech.com/kb/153153).
  • Page 30 C H A P T E R 3 Using your interactive whiteboard system No. Connector Connect to: Power Power supply DB9 RS-232F Room control (not included) DB15F RGB video input (VGA) Computer (not included) 3.5 mm phone jack audio input Computer (not included) 3.5 mm phone jack audio output RCA composite video input...

  • Page 31: Using Your Interactive Whiteboard

    C H A P T E R 3 Using your interactive whiteboard system Using your interactive whiteboard Refer to the SMART Board 480 Interactive Whiteboard User’s Guide (smarttech.com/kb/156693) for more information on using your interactive whiteboard. When you connect your SMART Board interactive whiteboard system to a computer with SMART software, you can access the full capabilities of your interactive whiteboard.

  • Page 33: Chapter 4: Integrating Other Devices

    Chapter 4 Integrating other devices Video format compatibility Native video format Video format compatibility HD and SD signal format compatibility Video system signal compatibility Connecting peripheral sources and outputs This chapter provides information on integrating your SMART Board 480iv interactive whiteboard system with peripheral devices.
  • Page 34 C H A P T E R 4 Integrating other devices Video format compatibility The following table lists the projector’s compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Default menu on page 14. Resolution Mode Aspect ratio...

  • Page 35: Connecting Peripheral Sources And Outputs

    C H A P T E R 4 Integrating other devices HD and SD signal format compatibility The following table lists the projector’s high definition and standard definition format signal compatibility, which you can adjust by using the aspect ratio commands described in Default menu on page 14.
  • Page 36 C H A P T E R 4 Integrating other devices   N O T E Measure the distance between the projector and the peripheral device you want to connect. Make sure each cable is long enough, has plenty of slack and can be placed safely in your room without presenting a trip hazard.

  • Page 37: Chapter 5: Maintaining Your Interactive Whiteboard System

    Chapter 5 Maintaining your interactive whiteboard system Maintaining your interactive whiteboard Focusing and adjusting the projector image Replacing the projector lamp Removing and replacing the projector lamp module Resetting the lamp timer This chapter includes methods for properly cleaning and preventing damage to your SMART Board 480iv interactive whiteboard system.

  • Page 38: Replacing The Projector Lamp

    C H A P T E R 5 Maintaining your interactive whiteboard system Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp. Removing and replacing the projector lamp module If the lamp fails, or if a replacement message appears on the SMART V25 projector screen, have a qualified person replace the projector lamp module.
  • Page 39 C H A P T E R 5 Maintaining your interactive whiteboard system 4. Using the screwdriver, loosen the screw from the boom end cap, and then remove and set aside the boom end cap and screw. 5. Loosen the locking screw and the knob on the projector mounting plate.
  • Page 40 C H A P T E R 5 Maintaining your interactive whiteboard system 6. Slide the projector mounting plate and projector off of the boom.   N O T E Take care when sliding the projector mounting plate over the cables. 7.
  • Page 41 C H A P T E R 5 Maintaining your interactive whiteboard system To remove and replace the projector lamp module 1. Using the screwdriver, remove the two screws from the lamp cover. 2. Remove the lamp cover, and then set it and the two screws aside in a safe place. 3.
  • Page 42 C H A P T E R 5 Maintaining your interactive whiteboard system 5. Pull up on the lamp module’s handle, and then remove the lamp. 6. Put the old lamp module in a secure container and handle it gently until you recycle or dispose of it.
  • Page 43 C H A P T E R 5 Maintaining your interactive whiteboard system 10. Place the lamp protection film over the slot. 11. Replace the outer lamp cover, and then replace the screws holding the cover to the projector. To place the projector on the boom 1.
  • Page 44 C H A P T E R 5 Maintaining your interactive whiteboard system 3. Slide the projector mounting plate and projector onto the boom.   N O T E Take care when sliding the projector mounting plate over the cables. 4.

  • Page 45: Resetting The Lamp Timer

    C H A P T E R 5 Maintaining your interactive whiteboard system 6. Connect the cables to the projector. 7. Connect the power cable to a power outlet. 8. Press the Power button once on the remote control to confirm that the projector is operating and that the lamp module is correctly installed, and then wait for the projector to turn on completely.
  • Page 46 C H A P T E R 5 Maintaining your interactive whiteboard system 2. Scroll down to the Lamp Hour Reset field, and then press OK. Both Lamp Hour values (Standard and Economy) are reset to zero.   C A U T I O N Do not use the Lamp Hour Reset feature unless you have just replaced the lamp.

  • Page 47: Chapter 6: Troubleshooting Your Interactive Whiteboard System

    Chapter 6 Troubleshooting your interactive whiteboard system Correcting image alignment issues Diagnosing issues using the interactive whiteboard system indicators and controls Interactive whiteboard indicators and controls Projector lights and status Projector error states Your projector doesn’t respond to commands The “Projector Overheated” message appears The “Fan Failure”...

  • Page 48: Correcting Image Alignment Issues

    C H A P T E R 6 Troubleshooting your interactive whiteboard system This chapter provides basic troubleshooting information for your interactive whiteboard system. For issues not covered in this chapter, contact your authorized SMART reseller (smarttech.com/where) or consult the SMART Support website (smarttech.com/support). Correcting image alignment issues Alignment errors occur when the projected image isn’t perpendicular to the screen.

  • Page 49: Projector Lights And Status

    C H A P T E R 6 Troubleshooting your interactive whiteboard system Projector lights and status Two indicator lights (Power and Service) are located on the bottom of the SMART V25 projector. Specific light sequences convey information about the state of the projector, including errors.  ...

  • Page 50: Projector Error States

    C H A P T E R 6 Troubleshooting your interactive whiteboard system Power light Service light Message Solid red The projector has a fan issue. It could shut down automatically. See The “Fan Failure” message appears on the next page to troubleshoot the projector.

  • Page 51: The "Fan Failure" Message Appears

    C H A P T E R 6 Troubleshooting your interactive whiteboard system 3. Ensure that nothing is blocking the projector’s air intake and exhaust. 4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds. 5.

  • Page 52: The "Lamp Failure" Message Appears

    C H A P T E R 6 Troubleshooting your interactive whiteboard system The “Lamp Failure” message appears If the lamp turns off during use or doesn’t turn on, one of the following issues is occurring: The lamp is overheating, likely due to blocked air vents. The lamp has reached the end of its life.

  • Page 53: Resolving Network Communication Issues

    C H A P T E R 6 Troubleshooting your interactive whiteboard system Resolving network communication issues If you don’t have network access, perform the following procedure to troubleshoot your system. To resolve network communication issues 1. Ensure that your network cable is properly connected to the RJ45 connection on the projector’s connection panel.

  • Page 54: Resolving Video Issues

    C H A P T E R 6 Troubleshooting your interactive whiteboard system Resolving video issues If your projector has a frozen image, perform the following procedure. To resolve a frozen image 1. Ensure that the Hide Display feature is off. 2.

  • Page 55: No Projected Image

    C H A P T E R 6 Troubleshooting your interactive whiteboard system To resolve signal loss issues 1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a longer synchronization period. 2. If the image doesn’t synchronize, check your cable connections to the projector. 3.

  • Page 56: The Image From Your Connected Laptop Computer Isn't Projected

    C H A P T E R 6 Troubleshooting your interactive whiteboard system To resolve a partial, scrolling or incorrectly displayed image 1. Select Start > Control Panel. 2. Double-click Display. The Display Properties window appears. 3. Click the Settings tab. 4.

  • Page 57: Your Image Has A Vertical Flickering Bar

    C H A P T E R 6 Troubleshooting your interactive whiteboard system To resolve your unstable or flickering image 1. Adjust the Tracking setting in the on-screen display. See Image Adjustment menu on page 12. 2. Optionally, reset the projector as described in Resetting the projector on page 50 to adjust the tracking to its original value.

  • Page 58: Unaligned Projected Image

    C H A P T E R 6 Troubleshooting your interactive whiteboard system Unaligned projected image The SMART V25 projector image can slip if the projector is moved often or installed in a location prone to vibration, such as next to a heavy door. Follow these precautions to help prevent the image from becoming misaligned: Make sure that the installation wall is plumb and square and doesn’t move or vibrate excessively.

  • Page 59: Accessing The Service Menu

    C H A P T E R 6 Troubleshooting your interactive whiteboard system Accessing the service menu   C A U T I O N To prevent tampering or unintentional changes, only system administrators should access the service menu. Do not share the service menu access code with casual users of your interactive whiteboard system.

  • Page 60: Retrieving Your Password

    C H A P T E R 6 Troubleshooting your interactive whiteboard system Retrieving your password If you forget the projector’s password, you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector’s web page (see Password settings on page 57).

  • Page 61: Locating Serial Numbers

    C H A P T E R 6 Troubleshooting your interactive whiteboard system Locating serial numbers Before contacting SMART Technical Support, make note of your interactive whiteboard and projector serial numbers. For the location of the SMART Board 480 interactive whiteboard serial number, see the SMART Board 480 Interactive Whiteboard User’s Guide (smarttech.com/kb/156693).

  • Page 63: Appendix A: Remotely Managing Your Interactive Whiteboard System

    Appendix A Remotely managing your interactive whiteboard system Web page management Accessing web page management Home Control panel Network settings E-mail alerts Password settings Connecting your room control system to the SMART V25 projector Pin configuration on the projector’s RS-232 connector Serial interface settings Projector programming commands Projector power state controls...

  • Page 64: Web Page Management

    A P P E N D I X Remotely managing your interactive whiteboard system Web page management You can access advanced setup features via the projector’s web page. This web page enables you to manage the projector from a remote location using any computer connected to your intranet.  ...
  • Page 65 A P P E N D I X Remotely managing your interactive whiteboard system Submenu setting Description Power Turns the projector on or puts it into Standby mode. Select the Power ON or Power OFF button. Volume Adjusts the projector’s volume from 0 to 40. Mute Turns the mute settings on or off.

  • Page 66: Network Settings

    A P P E N D I X Remotely managing your interactive whiteboard system Network settings This menu allows you to enable or disable Dynamic Host Control Protocol (DHCP) and to set the network-related addresses and names. Submenu setting Description DHCP Turns the network’s DHCP on or off.

  • Page 67: E-Mail Alerts

    A P P E N D I X Remotely managing your interactive whiteboard system E-mail alerts This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related settings. Submenu setting Description E-mail Alert Selects Enable to turn on or Disable to turn off the E-mail Alert function.

  • Page 68: Connecting Your Room Control System To The Smart V25 Projector

    A P P E N D I X Remotely managing your interactive whiteboard system Connecting your room control system to the SMART V25 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART V25 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lamp use, current settings and network addresses.
  • Page 69 A P P E N D I X Remotely managing your interactive whiteboard system   N O T E S Asynchronous mode is disabled by default in the projector. All commands should be in ASCII format. Terminate all commands with a carriage return. All responses from the projector are terminated with a command prompt.

  • Page 70: Projector Programming Commands

    A P P E N D I X Remotely managing your interactive whiteboard system Projector programming commands This section documents the projector programming commands. Projector power state controls SMART V25 projectors respond to commands only at certain power levels and times. There are five projector power states: Powering (startup) On (operating)

  • Page 71: Video Source Specification Values

    A P P E N D I X Remotely managing your interactive whiteboard system All absolute values you enter must be within the command target range, and all adjustment values must equal a number within the command target range. See the following example for adjusting projector brightness: >get brightness brightness=55 >set brightness=65...

  • Page 72: Source Selection Controls

    A P P E N D I X Remotely managing your interactive whiteboard system The following table describes the power state commands: Command Description Turns on the projector. Starts the shutdown process. A dialog box appears with the message, “Press Power Button to Turn off Projector.” You must send a second Off command within 10 seconds to put the projector into Standby mode.

  • Page 73: General Source Controls

    A P P E N D I X Remotely managing your interactive whiteboard system General source controls The following source controls apply to all input sources. These controls are unavailable when the projector is in Standby mode. You can specify custom color values for all inputs. These commands inform you of the current source settings.

  • Page 74: Additional Vga Source Controls

    A P P E N D I X Remotely managing your interactive whiteboard system Additional VGA source controls Your VGA source supports all the general source controls described in General source controls on the previous page, as well as the commands listed in this section. These settings are unavailable when the projector is in Standby mode or when the VGA sources are disconnected.

  • Page 75: Audio Output Controls

    A P P E N D I X Remotely managing your interactive whiteboard system These commands inform you of the current composite video source settings. Command Response get saturation saturation=[current saturation setting] get tint tint=[current tint setting] get sharpness sharpness=[current sharpness setting] These commands control the appearance of your composite video source.

  • Page 76: Network Controls

    A P P E N D I X Remotely managing your interactive whiteboard system   N O T E Typically, cc1 displays English (U.S.) subtitles, while cc2 displays other regional languages, such as French or Spanish, depending on television channel or media setup. Network controls These commands control your projector’s network status and settings.

  • Page 77: System Controls

    A P P E N D I X Remotely managing your interactive whiteboard system System controls These commands enable you to switch system settings and access system information. These commands inform you of the current system settings. These commands are unavailable when the projector is in Standby mode.
  • Page 78 A P P E N D I X Remotely managing your interactive whiteboard system These commands control the current system settings. These commands are unavailable when the projector is in Standby mode. See Value-based command methods on page 60 for setting absolute and adjustment commands.
  • Page 79 A P P E N D I X Remotely managing your interactive whiteboard system Command Command target range Response set language [target] =Chinese (Simplified) language=[target] =Chinese (Traditional) =Czech =Danish =Dutch =English =Finnish =French =German =Greek =Italian =Korean =Japanese =Norwegian =Polish =Portuguese (Brazil) =Portuguese (Portugal) =Russian...

  • Page 80: Simple Network Management Protocol (Snmp)

    A P P E N D I X Remotely managing your interactive whiteboard system These commands control the current system settings. These commands are available even when the projector is in Standby mode. Command Command target range Response set restoredefaults [none] restoredefaults=done set lamphrs [target]...

  • Page 81: Appendix B: Hardware Environmental Compliance

    Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.

  • Page 82: Packaging

    A P P E N D I X Hardware environmental compliance product which contains a lithium ion battery or returning a lithium ion battery, call SMART Technologies RMA for information on these special shipping regulations: 1.866.518.6791, Option 4 (U.S./Canada) 1.403.228.5940 (all other countries) Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging.

  • Page 83: Index

    Index 3.5 mm audio connectors DHCP 56, 66 document cameras dust DVDs accessories included optional alarms aspect ratios 23-25 e-mail alerts audio EIP regulations connections for electrostatic discharge controlling volume of 55, 65 emergency alerts muting 11, 65 emissions resolving issues with environmental requirements European Union regulations batteries...
  • Page 84 I N D E X focusing original packaging resolving issues with important information indicator lights input selection 55, 62 packaging installation passwords 50, 57 choosing a height choosing a location pen tray securing about interactive whiteboard peripheral sources about pillarboxing 24-25 indicators and controls of power...
  • Page 85 I N D E X room control volume control RS-232 serial interface 20, 58 warnings S-video connections 20, 25, 62 water and fluid resistance SD signal compatibility web page management serial interface See RS-232 serial WEEE directive whiteboard See interactive whiteboard interface serial number signal loss SMART Board interactive...
  • Page 88 SMART Technologies smarttech.com/support smarttech.com/contactsupport...

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