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3 Troubleshooting
Troubleshooting Guide
Warnings
• Use extreme caution when servicing equipment whilst it is connected to the AC mains .
A
• This equipment contains static-sensitive components . Wherever the ESD symbol
precautions for the protection of static-sensitive components when attempting to service and repair the
equipment .
• Always visually inspect the tiles, communications cables and connectors, power cord and plug for damage . If
the power cord or plug are damaged they should be replaced .
• Should further technical assistance be required call your local CareFusion Service Centre .
Workstation has been Dropped or Damaged
• If the equipment is damaged, the damaged parts should be identified and replaced before any further troubleshooting is carried
out .
• During inspection, careful attention should be paid to the power tile and each docking tile, which may be damaged if the docking
station is dropped .
Workstation has been Exposed to Fluids
• Excessive fluid spills can lead to fluid ingress into the docking station . Even if the fluid dries out, deposits can be left which cause
the equipment to fail .
• If fluid ingress is suspected the docking station should be inspected internally .
• Clean and dry out the equipment .
• Take care to ensure dried out deposits do not remain on the PCBs or other electrical components . Replace permanently damaged
tiles .
Workstation Will Not Power from AC Supply
• First check the function of the AC power cable with another piece of working equipment .
• Check that the AC power is switched on at the outlet, if applicable .
• Check that the power cord is seated properly in the AC power inlet . Also check the fuse in the AC power plug .
• If the AC Power switch does not illuminate when the pump is connected to a live AC cable, check the fuses at the AC power inlet .
Power Not Present at Pump
• Check that the docking station is switched on and has power .
• Check that the pump is correctly seated on the tile .
• Hold a magnet next to the Infra-Red communications port on the tile . If the Warning LED does not light up the tile must be
replaced . If the LED does light up, suspect a problem with the pump and remove from service to be examined by qualified service
personnel .
Warning LED Remains Lit when Pump is Removed from Tile
• Replace the complete tile, following the instructions in chapter 5 'Spare Parts Replacement Procedures' .
1000SM00015 Issue 8
Alaris® Gateway Workstation
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appears observe strict
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Troubleshooting
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