Jeep WRANGLER 2020 Owner's Manual page 328

326 IN CASE OF EMERGENCY
automatically transmit location and vehicle
information to the emergency service operator.
Only a public safety operator can remotely end
the SOS-Emergency Call and, if necessary, call
the vehicle back through the Emergency Call
system. Once the call has ended, you can still
call the emergency service operator to indicate
additional information by pushing the button
again.
To Use SOS-Emergency Call
Push and hold the SOS-Emergency Call button
for a few seconds. The LED, located within the
SOS button, will blink once and then stay on
indicating a call has been placed.
NOTE:
If the SOS-Emergency Call button is accidentally
pushed, there is a 10 second delay before the
call is placed. The system will issue a verbal
alert that a call is about to be made. To cancel
the call connection, push the SOS-Emergency
Call button again.
Once a connection between the vehicle and an
emergency service operator is made, the
SOS-Emergency Call system will transmit the
following important vehicle information to the
operator:
Indication that the occupant placed an

SOS-Emergency Call.
The Vehicle Identification Number (VIN).

The last known GPS coordinates of the

vehicle.
You will then be able to speak with the
emergency service operator to determine if
additional help is needed.
The SOS-Emergency Call has priority over other
audio sources, which will be muted. If you have
a phone connected via Bluetooth®, it is
disconnected and reconnected at the end of the
SOS-Emergency Call. Voice prompts will guide
you during the SOS-Emergency Call. If a
connection is made between an emergency
service operator and your vehicle, emergency
service operators may record conversations
and sounds within your vehicle once a
connection is made, and by using the service
you consent to having this information shared.
SOS-Emergency Call System Limitations
When the ignition switches to the RUN position,
the Emergency Call system runs a routine
check. During this check, a red indicator will
illuminate for about three seconds. This signal
must not be confused with a fault warning. In
the event of a malfunction, the red indicator
would remain on. If the SOS-Emergency Call
system detects a malfunction, any of the
following may occur at the time the malfunction
is detected:
The LED within the SOS button will continu-

ously illuminate red.
The Emergency Call system is powered by its

own non-rechargeable battery to ensure
operation, even when the vehicle battery is
discharged or disconnected. When system
battery is discharged, the instrument cluster
display will show a special message, different
than other messages referring to other types
of faults. In this case, the system works only
if powered by the vehicle's battery.
The instrument cluster will display a message

alerting you to contact the Service Network
along with a failure warning light.