Troubleshooting - Grandstream Networks GVC3210 Administration Manual

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Firmware Upgrade Mode
Select upgrade mode for firmware upgrading. Users could set to TFTP, HTTP or HTTPS. The default
setting is HTTPS.
Firmware HTTP/HTTPS Username
Type the username if the HTTP/HTTPS for the firmware server uses the user authentication mode.
Firmware HTTP/HTTPS Password
Type the password if the HTTP/HTTPS for the firmware server uses the user authentication mode.
Firmware Server Path
Configure the server path for the firmware server. The default setting is "fm.grandstream.com/gs".
Config Upgrade Mode
Select upgrade mode for config file provisioning. Users could set to TFTP, HTTP or HTTPS. The default
setting is HTTPS.
Config HTTP/HTTPS Username
Type the username if the HTTP/HTTPS for the config server uses the user authentication mode.
Config HTTP/HTTPS Password
Type the password if the HTTP/HTTPS for the config server uses the user authentication mode.
Config Server Path
Configure the server path for the config file server. The default setting is "fm.grandstream.com/gs".

Troubleshooting

IP Ping
Type an IP address or domain name in Target Host, then press the blue shortcut key on the remote
control to start Ping in order to make sure if network connection is intact. The ping result shows in
"Output Result".
Traceroute
Fill in target host or IP address and click START to view trace route details.
Syslog
Configure Syslog level (None, Debug, Info, Warning, or Error), syslog protocol (UDP or SSL/TLS) and
server address. By default, syslog is turned off.
Developer Mode
Configure whether to enable developer mode. If turned on, ADB (Android Debug Bridge) function will
be enabled on the device. The default setting is "Disabled".
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GVC3210 Administration Guide
Version 1.0.1.21
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