Grandstream Networks GVC3212 Administration Manual
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Grandstream Networks GVC3212 Administration Manual

Hd video conferencing device
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Grandstream Networks, Inc.
GVC3212
HD Video Conferencing Device
Administration Guide

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Summary of Contents for Grandstream Networks GVC3212

  • Page 1 Grandstream Networks, Inc. GVC3212 HD Video Conferencing Device Administration Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
  • Page 3 Please do not use a different power adaptor with devices as it may cause damage to the products and void the manufacturer warranty. CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GVC3212 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.grandstream.com/support/resources/...

  • Page 4: Table Of Contents

    Firmware Version 1.0.0.6 ........................8 WELCOME ........................9 PRODUCT OVERVIEW ....................10 Safety Compliances ..........................11 Warranty ............................... 11 GVC3212 WEB GUI SETTINGS ................... 12 Accessing GVC3212 Web GUI ......................12 Saving Changes ........................... 13 Definitions ............................13 Toolbar ..............................13 Status ..............................
  • Page 5 Maintenance/Upgrade ........................22 Maintenance/System Diagnosis ....................25 FIRMWARE UPGRADE ....................28 No Local TFTP/HTTP Servers ......................28 Upgrade GVC3212 via TFTP Server ....................28 Provisioning and Configuration File Download ..................29 FACTORY RESET ......................30 Reset via LCD Menu ..........................30 Reset via Web UI ..........................
  • Page 6 Figure 4: GVC3212 Web UI - Interface Status .................... 15 Figure 5: Factory Reset via LCD ......................... 30 Figure 6: GVC3212 Web UI - Factory Reset ....................30 Figure 7: GVC3212 Web UI - Factory Reset Confirmation ................. 31 P a g e GVC3212 Administration Guide...

  • Page 7: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GVC3212 via the device LCD menu and web UI menu to fully manipulate the supported features. The intended audiences of this document are device administrators. To learn the basic functions of the GVC3212, please visit http://www.grandstream.com/support...

  • Page 8: Change Log

    CHANGE LOG This section documents significant changes from previous versions of the GVC3212 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.1.6 ...

  • Page 9: Welcome

    WELCOME Thank you for purchasing Grandstream GVC3212 HD Video Conferencing Device. This document introduces the LCD settings, web UI settings and advanced configurations of GVC3212. To learn the basic configuration and how to use the device, please visit http://www.grandstream.com/support to download the latest "GVC3212 User Guide".

  • Page 10: Product Overview

    PRODUCT OVERVIEW Table 1: GVC3212 Technical Specifications Specification Description IPVideoTalk Platform Network Interface 1x auto-sensing RJ45 10/100 Mbps Ethernet port Display 1x HDMI 1.5 with support for up to 1080p video display Camera Megapixel CMOS sensor, 720P@30fps Lens 60 ° field-of-view wide angle...

  • Page 11: Safety Compliances

    Warranty If GVC3212 is purchased from a reseller, please contact the company where the device is purchased for replacement, repair or refund. If the device is purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.

  • Page 12: Gvc3212 Web Gui Settings

    Chrome , etc. Accessing GVC3212 Web GUI The IP address of the GVC3212 will show on the top status bar of the connected display device (e.g., TV) via HDMI To access GVC3212 Web GUI: Connect the computer to the same network as GVC3212 Make sure GVC3212 is turned on and shows its IP address on the connected display screen.

  • Page 13: Saving Changes

    When changing any settings on the web UI, always submit them by pressing the “Save” button on the bottom of the page. Definitions This section describes the options in the GVC3212 Web GUI. As mentioned in the previous section, you can log in as an administrator or a normal user. ...

  • Page 14: Status

    Turn on/off DND mode. Once enabled, the DND text will turn into red in web UI. On the LCD display of the GVC3212 a DND Icon will be displayed in the status bar and all incoming calls will be rejected.

  • Page 15: Status/Network Status

    Figure 4: GVC3212 Web UI - Interface Status Status/Network Status Parameters Descriptions MAC Address This is the global unique ID of device. Displays how the device obtains IP address. It could be DHCP, Static IP or PPPoE. Address Type IP Address obtained or configured on the device.

  • Page 16: Network Settings

    Users could select “Disable”, “DHCP Option 132 and DHCP Option 133”, or “Encapsulated in DHCP Option 43”. By default, it is set to “Encapsulated in DHCP Option 43”:  When set to “DHCP Option 132 and DHCP Option 133”, the GVC3212 will get DHCP VLAN override DHCP Option 132 as VLAN ID and get DHCP Option 133 as VLAN priority, from the DHCP server directly.
  • Page 17 802.1x mode is enabled. It is used to upload the CA Certificate file to the device. This setting will be displayed CA Certificate only if the 802.1x mode is enabled. P a g e GVC3212 Administration Guide Version 1.0.1.6...

  • Page 18: Network Settings/Wi-Fi Settings

    LLDP TX Configures the interval the phone sends LLDP-MED packets. Default is 30 Interval(s) Configures whether to enable CDP to receive and/or transmit information from/to Enable CDP CDP-enabled devices. Default is Enabled. P a g e GVC3212 Administration Guide Version 1.0.1.6...

  • Page 19: System Settings

    This sets the user-agent for SIP. If the value includes word "$version", will replace it SIP User-agent with the real system version. Default is “Grandstream GVC3212 $version”. Proxy It is used to configure the HTTP/HTTPS proxy URI of the network. Some of networks HTTP/HTTPS require going through a proxy to access to the Internet.

  • Page 20: System Settings/Security Settings

    HTTP is selected, the port number will be 80; if HTTPS is selected, the port number will be 443. User Info Management Current Admin Enters current logged-in user's password. This field is case sensitive. Password P a g e GVC3212 Administration Guide Version 1.0.1.6...
  • Page 21 Lists user certificates previously uploaded. Administrator can delete a certificate from here. Import Custom Allows to upload the custom certificate file to phone. Certificates Custom Lists custom certificates previously uploaded. Administrator can delete a certificate Certificate from here. P a g e GVC3212 Administration Guide Version 1.0.1.6...

  • Page 22: System Settings/Audio Control

    The default setting is “No”. Complete Upgrade For example: if the device cannot fully boot-up but the user still login web UI, please enable this feature to recover the system. P a g e GVC3212 Administration Guide Version 1.0.1.6...
  • Page 23 Configuration It is used to configure the download path and update mode for the configuration file server. If set to “Yes”, the GVC3212 will set the download path of the configuration file Use Grandstream to fm.grandstream.com/gs by default, and use HTTPS protocol to connect to the GAPS server.
  • Page 24 160 and 66 sent by the server. If set to "Prefer, fallback when Override Server failed", the device can fallback to use the configured provisioning server under its Firmware and Config server path in case the server from DHCP Option fails. P a g e GVC3212 Administration Guide Version 1.0.1.6...

  • Page 25: Maintenance/System Diagnosis

     Go to LCD menu SettingsSecurity SettingsInstall from SD card to install the CA file. Configures the URI which the phone system will send the syslog messages to. The Syslog Server default setting is "log.ipvideotalk.com". P a g e GVC3212 Administration Guide Version 1.0.1.6...
  • Page 26 "Delete" button on the right to delete the file. You can select the existing debugging info package or grab package. Click the View Debug Info "Delete" button on the right to delete the file. P a g e GVC3212 Administration Guide Version 1.0.1.6...
  • Page 27 NSLookup Hostname Enter a host name and find out the corresponding IP address. It will also do reverse name lookup and find the host name for an IP address you specify P a g e GVC3212 Administration Guide Version 1.0.1.6...

  • Page 28: Firmware Upgrade

    1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2. Connect the PC running the TFTP server and the GVC3212 device to the same LAN segment. 3. Launch the TFTP server and go to the File menuConfigureSecurity to change the TFTP server's default setting from "Receive Only"...

  • Page 29: Provisioning And Configuration File Download

    When the GVC3212 boots up, it will issue TFTP or HTTP request to download a configuration XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the device, i.e., "cfg000b820102ab" or "cfg000b820102ab.xml". If downloading "cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a generic cfg.xml file.

  • Page 30: Factory Reset

    Reset via LCD Menu Go to GVC3212 LCD idle screen  Settings  Advance  Factory Reset, click on the "Reset" button to bring up the prompt box as shown below. Click "OK" to reboot the device and restore factory settings.

  • Page 31: Reset Via Reset Pin Hole

    Reset via Reset Pin Hole There is a Reset pin hole on the back panel of GVC3212. To reset the device, use a small pin to hold against the Reset pin hole for more than 10 seconds to restore to factory settings.

  • Page 32: Experiencing The Gvc3212

    EXPERIENCING THE GVC3212 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum answers to your general questions.

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