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Appendix
A.8 Service & Support
Service & support for industrial automation and drive technologies
You can find various services on the Support home page
(http://www.siemens.com/automation/service&support) of IA/DT on the Internet.
There you will find the following information, for example:
● Our newsletter containing up-to-date information on your products.
● Relevant documentation for your application, which you can access via the search
function in "Product Support".
● A forum for global information exchange by users and specialists.
● Your local contact for IA/DT on site.
● Information about on-site service, repairs, and spare parts. Much more can be found
under "Our service offer".
SIMATIC documentation on the Internet
A guide to the technical documentation for the various SIMATIC products and systems is
available on the Internet:
SIMATIC Guide manuals (http://www.siemens.com/simatic-tech-doku-portal)
RFID homepage
For general information about our identification systems, visit RFID home page
(http://www.siemens.com/ident/rfid).
Online catalog and ordering system
The online catalog and the online ordering system can also be found on the Industry Mall
home page (http://www.siemens.com/industrymall/en).
Training center
We offer appropriate courses to get you started. Please contact your local training center or
the central training center in
D-90327 Nuremberg.
Phone: +49 (0) 180 523 56 11
(€ 0.14 /min. from the German landline network, deviating mobile communications prices are
possible)
For information about courses, see the SITRAIN home page (http://www.sitrain.com).
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Configuration Manual, 09/2014, C79000-G8976-C377-01
RF290R
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