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Problems Sending Faxes; Cannot Send A Fax; Cannot Send A Fax Clearly - Canon Pixma MP530 User Manual

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Problems Sending Faxes

Cannot Send a Fax

Cause
The machine is not on.
The In Use/Memory Lamp is
flashing.
The telephone line is connected to
the [TEL] jack.
The telephone line type is not set
correctly.
<DIAL TONE DETECT> is set to
<ON>.
The fax number is not correctly
registered in a coded speed dial.
There was an error during
transmission.
Cannot hear the dial tone.
The document is not loaded
properly.
A fax destination is displayed on the
LCD.
There was a printer error.

Cannot Send a Fax Clearly

Cause
The document is not loaded
correctly, or the Platen Glass or the
inner side of the Document Cover is
dirty.
The setting for image quality or
intensity is not suitable for the
document.
140
Troubleshooting
You cannot send faxes if the power is turned off.
Press [ON/OFF] to turn the power on. See
OFF" on page
18.
After a power failure or disconnecting of the power cord, press [ON/
OFF] to turn the power ON.
Another document is being sent from memory.
Wait until the machine finishes sending it.
Reconnect to the [LINE] jack (Refer to the Easy Setup Instructions).
If you still cannot send a fax, there is a problem with the telephone line.
Contact your telephone company or the manufacturer of your TA (Terminal
Adapter) or telephone adapter.
If the telephone line type is not set correctly, you will not be able to send
faxes, but will still be able to receive them. In this case, check the
telephone line type setting and change it as necessary. See
Telephone Line Type" on page
Send faxes again after a while. If you still cannot send faxes, set <DIAL
TONE DETECT> to <OFF>.
Make sure that the fax number is correctly registered when coded speed
dialing (See
"Registering Coded Speed Dialing" on page
Check the LCD for an error message (See
page
118).
Print the ACTIVITY REPORT and check for an error (See
ACTIVITY REPORT" on page
Check that the telephone line is correctly connected to the proper jack. If
so, there is a problem with your telephone line. Contact your telephone
line provider.
Remove the document then reload it on the Platen Glass or in the ADF
(See
"Loading Documents" on page
Another document is being sent from memory. Wait until the machine
finishes sending it.
Resolve the printer error. If you are out of paper, set the paper.
If you are in a hurry, you can send the fax before resolving the printer error
by pressing [Stop/Reset]. In this case, be sure to press [FAX] to print the
faxes stored in memory once the transmission is complete.
Remove the document, then reload it on the Platen Glass or in the ADF
(See
"Loading Documents" on page
Reload the document after cleaning the Platen Glass or the ADF (See
"Cleaning Your Machine" on page
On the LCD, adjust the setting for image quality (FAX Resolution) or
intensity (Scan Contrast) suitable for the document (See
Faxes" on page
72).
Action
"Turning the Machine ON and
62.
"Fax Related Messages" on
71).
19).
Action
19).
107).
"Setting the
65).
"Printing the
"Before Sending
Chapter 9

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0580b002