Incorrect media type
Print Head nozzles clogged or
Print quality is not set properly.
The media is loaded with the wrong
side face upwards.
The paper stack exceeds the
capacity of the Auto Sheet Feeder or
There is some foreign matter in the
Auto Sheet Feeder or Cassette.
The paper source is not configured
The Paper Output Tray is closed.
Inner Cover is open.
When printing directly from a digital camera, on the operation panel,
confirm that the <TYPE> selected matches the paper loaded.
When printing from a computer, check the following.
On the [Main] tab of the printer driver, ensure that the [Media Type]
selected matches the paper loaded.
In the [Print] dialog box of the printer driver, select [Quality & Media] from
the pop-up menu, and then ensure that the [Media Type] selected matches
the paper loaded.
Open the Scanning Unit (Printer Cover) and check if all ink lamps light red.
Print the nozzle check pattern to check for uneven ink output.
"Printing the Nozzle Check Pattern" on page
Ink supply is uneven.
"Print Head Cleaning" on page
"Print Head Deep Cleaning" on page
If straight lines are shifted.
"Aligning the Print Head Automatically" on page
Be sure to set the [Print Quality] setting to [High] in Windows, or [Fine] in
1. Open the printer properties dialog box.
2. On the [Main] tab, click [High] for the [Print Quality] setting.
When you cannot choose the [High] setting or when the print quality does
not improve, select [Custom], click [Set] and then adjust the Quality bar
for higher print quality.
1. Open the [Print] dialog box.
2. Select [Quality & Media] from the pop-up menu and then click [Detailed
3. Drag the [Print Quality] slide bar to the [Fine] end.
Load the media with the correct side face upwards.
If the paper stack exceeds the paper limit mark, or exceeds the capacity of
the Auto Sheet Feeder or Cassette, reduce the amount of paper. See
"Recommended Paper and Requirements" on page
Check and remove any foreign matter.
Make sure that the paper source in which the paper is loaded is correctly
"Changing the Paper Source" on page
Press the Open Button to open the Paper Output Tray.
Close Inner Cover then press [OK] on the machine.