Inner Cover is not closed
The media type is not selected
correctly in the printer driver.
Paper is loaded incorrectly.
The paper stack exceeds the
capacity of the Auto Sheet Feeder.
If printing surface abrasion is not resolved even after taking the actions above:
Follow the procedure below to specify <PREVENT ABRASION> to <ON>.
The procedure below can also be used when printing directly from a digital camera.
1. Display <DEVICE SETTINGS>. See
2. Use [
3. Use [
4. Use [
After finishing printing, use the same procedure to specify <PREVENT ABRASION> back
Paper Curls/Ink Blots
Paper being used is too thin.
Close the Inner Cover completely. Paper does not feed properly if the
Inner Cover is even slightly open.
On the [Main] tab of the printer driver, ensure that the [Media Type]
selected matches the paper loaded. The print surface is smudged with
some printing jobs despite being set correctly. Should this occur, on the
[Maintenance] tab, click [Custom Settings] and place a check in [Prevent
In the [Print] dialog box of the printer driver, select [Quality & Media] from
the pop-up menu, and then ensure that the [Media Type] selected matches
the paper loaded. Additionally, the print surface may become smudged
with some printing jobs despite being set correctly. Should this occur,
click on [Custom Settings] from the Canon IJ Printer Utility pop-up menu
and place a check in [Prevent paper abrasion.].
Load in the portrait orientation regardless of the print direction of the Auto
Sheet Feeder or Cassette.
Ensure that paper is loaded correctly. Slide the Paper Guides against the
The paper cannot be fed normally depending on its media type or your
environment where the temperature and humidity are high or low. In that
case, reduce the amount of paper to half (approx. 5 mm / 0.2" in height).
] or [
] to select <PRINT SETTINGS>, then press [OK].
] or [
] to select <PREVENT ABRASION>, then press [OK].
] or [
] to select <ON>, then press [OK].
Use Photo Paper Pro or other Canon specialty paper to print images that
have a high color saturation. See
"Changing the Settings" on page
"Media Types You cannot Use" on