Adaptec DURASTOR 6320SS Manual page 94

DuraStor 412R/6320SS/7320SS Installation and User's Guide
Symptom
The system hangs at CT_srv
starting.
The system hangs during a drive
scan.
An active-active controller pair
hangs during boot up drive scan
(typically after displaying CT_Init
on the RS-232 display).
An active-active controller pair hangs
the host system during normal
operation or after failing over.
An active-active controller pair
always fails over after booting up.
6-10
Solution
Follow these steps:
1 Verify that there are no SCSI
address conflicts.
2 Check the enclosures to make
sure everything is properly
connected.
3 If the enclosures and the disk
drive work properly, replace the
controller.
Follow these steps:
1 Check the enclosures to make
sure everything is properly
connected.
2 Remove and replace the disk
drive that failed the scan.
3 If the enclosures and the disk
drive work properly, replace the
controller.
Verify that all fibre channel/
I
SCSI channels are connected,
cabled, and terminated
properly.
Verify that the controllers are set
I
to their default configuration
(active-active single-port mode).
Verify that all fibre channel/SCSI
channels are connected, cabled,
and terminated properly.
Verify that the controller that is
I
failed/killed is set to its default
configuration (active-active
mode).
Verify the same SDRAM DIMM
I
sizes are in both controllers.
active-active controllers require
the same SDRAM DIMM size.