Device Scsi Channel Problems; Problems During Bootup - Adaptec DURASTOR 6320SS Manual

Durastor hard drive array
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Device SCSI Channel Problems

Symptom
Not all disk drives connected to
the controller device channels are
displayed during boot, or the
controller hangs during display of
connected drives.

Problems During Bootup

The following sections describe problems you might encounter
during Power On Self-Test (POST) or during bootup sequence of
the enclosure and explains how to resolve those problems. POST
shows problems related to the processor, logic, and memory.
Symptom
Controller failed the onboard
memory test.
System hangs at Loading Bridge
during BFLU Loader Menu.
One of the POST diagnostic tests
failed.
Solution
See
Chapter 2, Setting Up Your
I
Storage Subsystem
the enclosure is properly
configured for use with a RAID
controller.
Check termination and ID
I
assignment. If you have enabled
Ultra/Ultra2 SCSI on any device
channels, try disabling it.
Solution
When this failure occurs, it means
the internal CPU memory failed.
Replace the controller to correct
the problem.
Re-flash the firmware to ensure
you are using the latest version.
Refer to the Disk Array
Administrator User's Guide. If you
cannot update the firmware or if
the updated firmware does not
correct the problem, replace the
controller. Dual RAID controllers
require the same version of
firmware on both controllers.
Contact service provider.
Troubleshooting
to be sure that
6-9

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