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DuraStor 412R/6320SS/7320SS Installation and User's Guide
Terminal Emulator and COM Port Problems
Symptom
Screen displays
unintelligible
strings of
characters.
6-6
Probable Cause
Baud rate
mismatch between
the terminal
emulator and the
controller. The
default baud rate is
115,200.
Solution
Follow these steps if you set
your terminal emulator to the
default rate and still get
garbage characters:
1 If you are able, shut down
the controller.
If you are unable to shut
down the controller,
continue with step 2.
2 Turn
the power to the
OFF
enclosure containing the
controller.
3 Press the spacebar of your
terminal emulator.
4 Turn
the power while
ON
continuing to press the
spacebar. This allows the
controller to auto-detect the
baud rate setting.
5 When the Flash Utility
appears, select option 5 to
continue to boot the
controller.
Note: Some terminal
emulators do not
immediately change to the
new baud rate settings, and
you have to exit and restart
the emulator to use the
new settings.
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