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Reissued: 15-Apr-05
Model:
General RTB
7.
TROUBLESHOOTING
7.1 Checking the error status
You can check the error status using ftp.
Check whether an error occurred by viewing errlog.txt. This file is in the same
directory as version.txt.
1. Logon to the machine using ftp.
2. Enter "dir" to check that errlog.txt exists.
ftp> dir
200 PORT command successful.
150 Opening ASCII mode data connection for '/'.
-r--r--r-- root root 200 Jan 1 01:08 help
-r--r--r-- root root 200 Jan 1 01:08 syslog
-r--r--r-- root root 200 Jan 1 01:08 version.txt
-r--r--r-- root root 200 Jan 1 01:08 errlog.txt
226 Transfer complete.
ftp: 191 bytes received in n.nn Seconds n.nn Kbytes/sec.
ftp>
3. Enter "get errlog.txt -" to check the error code.
ftp> get errlog.txt -
200 PORT command successful.
150 Opening ASCII mode data connection for 'errlog.txt'.
Module ID: xxxxxxxx
Error Code: 51
226 Transfer complete.
ftp: 31 bytes received in n.nn Seconds n.nn Kbytes/sec.
ftp>
The information in errlog.txt consists of the module IDs of the firmware modules
that caused errors and the corresponding error codes.
For what the error codes mean and how to respond to them, see section 7.2
(below).
4. Enter "bye" to exit ftp.
ftp> bye
C:\>
T
B
echnical
ulletin
Date:
15-Nov-04
PAGE: 14/15
No.:
RGene019a
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