General Checklist - Measurement Computing Data Translation DT3010 Series User Manual

Chapter 9

General Checklist

Should you experience problems using the DT3010 Series board, follow these steps:
1. Read all the documentation provided for your product. Make sure that you have added
2. Check the OMNI CD for any README files and ensure that you have used the latest
3. Check that your system meets the requirements stated in
4. Check that you have installed your hardware properly using the instructions in
5. Check that you have installed and configured the device driver properly using the
6. Search the DT Knowledgebase in the Support section of the Data Translation web site (at
If you still experience problems, try using the information in
problem. If you cannot identify the problem, refer to
Symptom
Board does not
respond.
Intermittent
operation.
Data appears to
be invalid.
176
any "Read This First" information to your manual and that you have used this
information.
installation and configuration information available.
the README file on the OMNI CD.
2.
instructions in Chapter 2.
www.mccdaq.com) for an answer to your problem.
Table 28: Troubleshooting Problems
Possible Cause
The board configuration is
incorrect.
The board is incorrectly aligned in
a PCI expansion slot.
The board is damaged.
Loose connections or vibrations
exist.
The board is overheating.
Electrical noise exists.
An open connection exists.
A transducer is not connected to
the channel being read.
The board is set up for differential
inputs while the transducers are
wired as single-ended inputs or
vice versa.
Table 28
page 178.
Possible Solution
Check the configuration of your device driver to
ensure that the board name and type are correct.
Check that the slot in which your DT3010 Series
board is located is a PCI slot and that the board is
correctly seated in the slot.
Contact Data Translation for technical support; refer
to page 178.
Check your wiring and tighten any loose connections
or cushion vibration sources.
Check environmental and ambient temperature;
consult the board's specifications on
manual and the documentation provided by your
computer manufacturer for more information.
Check your wiring and either provide better shielding
or reroute unshielded wiring.
Check your wiring and fix any open connections.
Check the transducer connections.
Check your wiring and ensure that what you specify
in software matches your hardware configuration.
Chapter
to isolate and solve the
page 189 of this