Lexmark CX517 User Manual page 308

Troubleshooting
Action
Step 3
Clean the scanner glass and the ADF glass using a clean, lint‑free
cloth dampened with water.
Is the scanner glass clean?
Step 4
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the
scanner glass in the upper left corner.
Is the document or photo loaded correctly?
Step 5
Send a print job, and then check for print quality problems.
•
From the General Settings menu, adjust the Eco‑Mode settings.
•
From the Copy menu, adjust the Darkness setting.
•
When the print becomes faded, replace the toner cartridge.
Is the print quality satisfactory?
Step 6
Check the scan settings.
From the Scan screen, make sure the Content Type and
Content Source settings are correct for the document being
scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
Step 7
Increase the scan resolution settings for a higher‑quality output.
Did the increased resolution produce a higher‑quality output?
Partial document or photo scans
Action
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the
scanner glass in the upper left corner.
Is the document or photo loaded correctly?
Yes No
Go to step 4. See
scanner glass" on
page
Go to step 5. Place the document
or photo facedown
on the scanner glass
in the upper left
corner.
Go to step 6. See
problems" on
page
Go to step 7. Change the Content
Type and Content
Source settings to
match the document
being scanned.
Problem solved. Contact
support.
Yes No
Contact customer Load the document
support. or photo facedown
on the scanner glass
in the upper left
corner.
308
"Cleaning the
209.
"Print quality
275.
customer