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Troubleshooting
Action
Step 3
a
Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Is the paper still curled?
Step 4
a
Remove the paper from the tray, and then turn it over.
b
Resend the print job.
Is the paper still curled?
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Is the paper still curled?
Print irregularities
Leading edge
ABCDE
)
)
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded in the tray.
b
Resend the print job.
Do print irregularities still appear?
Yes
No
Go to step 4.
The problem is
solved.
Go to step 5.
The problem is
solved.
Contact
customer
The problem is
support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
280
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