Lexmark CX517 User Manual page 278

Troubleshooting
Horizontal voids appear on prints
Leading edge
Trailing edge
Action
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do horizontal voids appear on prints?
Step 2
a
Load the specified tray or feeder with a recommended type of
paper.
b
Resend the print job.
Do horizontal voids appear on prints?
Step 3
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b
Resend the print job.
Do horizontal voids appear on prints?
Step 4
Replace the imaging kit, and then resend the print job.
Do horizontal voids appear on prints?
Incorrect margins on prints
A B C D
A B C D
A B C D
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 4. The problem is
solved.
Contact customer The problem is
support. solved.
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