Lexmark CX517 User Manual page 266

Troubleshooting
Action
Step 2
a
Turn off the printer, then wait about 10 seconds, and then turn
the printer back on.
b
Resend the print job.
Is the tray working?
Step 3
Check if the tray is installed and recognized by the printer.
Print a menu settings page, and then check if the tray is listed
in the Installed Features list.
Is the tray listed in the menu settings page?
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to
make it available for print jobs. For more information, see
"Adding available options in the print driver" on page
Is the tray available in the printer driver?
Paper feed problems
Jammed pages are not reprinted
Action
Turn on Jam Recovery.
a
From the home screen, navigate to:
> Settings > General Settings > Print Recovery
From the Jam Recovery menu, touch the arrows to scroll to On
b
or Auto.
c
Touch Submit.
Do pages reprint after a jam?
Yes
The problem is
solved.
Go to step 4.
The problem is
solved.
38.
Yes
The problem is
solved.
266
No
Go to step 3.
Reinstall the tray. For
more information,
see the setup
documentation that
came with the tray.
Contact customer
support.
No
Contact customer
support.