Lexmark CX517 User Manual page 302

Troubleshooting
Action
Step 7
Check for a dial tone.
Did you hear a dial tone?
Step 8
Temporarily disconnect other equipment (such as answering
machines, computers with modems, or telephone line splitters)
between the printer and the telephone line, and then try sending
or receiving a fax.
Can you send or receive a fax?
Step 9
a
Temporarily disable call waiting. Contact your telephone
company to obtain the keypad sequence for temporarily
disabling call waiting.
b
Try sending or receiving a fax.
Can you send or receive a fax?
Step 10
a
Temporarily disable voice mail service. For more information,
contact your telephone company.
Note: If you want to use both voice mail and the printer, then
consider adding a second telephone line for the printer.
b
Try sending or receiving a fax.
Can you send or receive a fax?
Step 11
Scan the original document one page at a time.
a
Dial the fax number.
b
Scan the document one page at a time.
Can you send or receive a fax?
Yes No
Go to step 8.
The problem is Go to step 9.
solved.
The problem is Go to step 10.
solved.
The problem is Go to step 11.
solved.
The problem is Contact
solved. support.
302
•
Try calling the fax
number to make
sure that it is
working properly.
•
If the telephone
line is being used
by another
device, then wait
until the other
device is finished
before sending a
fax.
•
If you are using
the On Hook Dial
feature, then turn
up the volume to
check if you hear
a dial tone.
customer