Lexmark CX517 User Manual page 291

Troubleshooting
Action
Step 2
Replace the imaging kit, and then resend the print job.
Does fog or shading disappear from the prints?
Toner rubs off
Leading edge
ABC
DEF
Trailing edge
Action
Step 1
From the Paper menu on the printer control panel, check the paper
type, texture, and weight.
Do the paper type, texture, and weight match the paper loaded in
the tray?
Step 2
Resend the print job.
Does the toner still rub off?
Toner specks appear on prints
Action
Replace the imaging kit, and then resend the print job.
Do toner specks appear on prints?
Yes No
The problem is Contact
solved. support.
Yes No
Go to step 2. Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Contact customer The problem is
support. solved.
Yes No
Contact customer The problem is
support. solved.
291
customer