Section - Installation
Specifying a Location Name
Callers may ask to speak with someone at a location using a variety of names. You can specify these alternative names
so that calls are directed to the correct extension number. For example, callers may ask for "Lunch Room" or "Break
Room."
To specify a location name for incoming calls:
1. Click the Phone System button.
2. In the Tasks panel, under Users, click Add User or Edit User, as appropriate.
3. Click the Identification tab.
4. In the Name box, type the term callers will most likely use when calling this location.
5. Type other names for this location in Alternate name 1 and Alternate name 2, as appropriate.
6. Click OK in the User Properties dialog box.
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