Tips For Recording Your Greeting - D-Link VoiceCenter DVX-2000MS User Manual

Section  - Installation
Your greeting is the first impression that callers have of you, so it's important to keep in mind these basic tips when
creating your recording.
Greeting Tips
• Be polite and gracious. This is the cornerstone of a good voice interface. A system of greetings and prompts that
are respectful of callers and their needs may help build your business.
• Be brief and concise. Make every word count.
Audio Recording Tips
• Recording a greeting may take some practice. You can expect to record it several times before you have the final
version.
• When recording, speak the entire phrase at a consistent, moderate speed. If you speak too quickly, your callers
may have difficulty understanding what you said. If you speak too slowly, regular callers may get impatient waiting
for the greeting to finish before they can speak.
• Practice saying your greeting several times before you begin recording. You want your final recording to sound as
professional as possible, and practice helps you to find the right speed, tone, and delivery.
• When recording, choose a tone of voice that matches the personality of your business. If your business is a
neighborhood bakery, you may want a friendly, informal tone. If your business provides financial services, however,
you may want a professional, formal tone.
• The final recording should not have unintentional pauses or verbal stutters (such as "uh..."). If you are not happy
with the recording, do it again.
D-Link DVX-000MS User Manual

Tips For Recording Your Greeting

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